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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1061 Showing 21,201-21,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job mounting and setting up my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great, very professional and took great care to "do it right". Would not hesitate to use geek squad again in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are great at there jobs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv an programed it to my cable box an the internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, did great job on mounting and then set up tv Took less than an hour to remove old tv and mount and install new mount and tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kelly and Scott were awesome provided exceptional service, very professional and friendly finished installing 65” TV on wall and connecting it fast. I would definitely recommend Geek Squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad mounted my tv in the bedroom and look.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and nice and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always being a total tech customer, it was service with a smile. The were punctual at arrival time, informative, and done in less than an hour with mount and TV set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is golden

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem w/ mount provided for Oled TV. Tyler advised me regarding one that would work, and returned to complete the installation. He was careful to place 2 new Nests & OLED in ways that covered pre-existing holes, helped tremendously w/ software setups, and is super nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squade was more then what I expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad professionals that came to my home were so in tuned with one another that it took less time putting together and hanging my TV then it did explaining to me how the TV worked! I totally would recommend these two to any of my family and friends. huge thanks to both of them!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff did an excellent job of mounting and setting up TV. TV, including streaming, and sound bar worked great. They were very helpful and explained how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv quickly and connected my satellite dish and coordinated my remote so all worked very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to install the tv were great and explained everything as they installed the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with the employees working smarter than harder and not wasting time and my time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional All the Way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade my 75" TV which was set up on a stand to a 85" (28% bigger!) which needed a proper, rock solid swivel/tilting wall mount. Best Buy knows how to do it right and that's exactly what they did. Professional all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ricardo was helpful, knowledgeable, efficient, respectful, and thorough. He went over and above to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV I have now is awesome the B2 it only has a couple things that are missing from the seat she she too so I was going to upgrade it but I'm not I'm going to stay with the B2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job on Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service of installation of TV. Service techs were very knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost a 5 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is finally connected to make the TV work properly. However internet cable is strung outside the wall so I have contracted with another vendor to correct this problem as well set up the audio system properly. They did a great job installing the very heavy wall mount and the 65" tv so that part is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very courteous. They knew exactly what to do. They mounted the tv in no time. They hooked all the wires up and cleaned up after themselves, even removing all the trash and boxes. They were truly a bright light for Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Response and Came Prepared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team showed up on-time and had my 77" LG OLD TV installed in no time! The purchase did not include the wall mount, but they had a couple of options to chose (fixed/adjustable) from onsite. Got the adjustable and it works great.

    I would recommend this to a friend