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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1062 Showing 21,221-21,240 of 38,693 reviews
  • Rated 4 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This, if you have the total tech support, is worth it. The big highlight of this service outside of not having to do it yourself is if the mounting fails and the TV falls Geek Squad will replace the TV if it broke (and it probably will have broke after falling). Granted, it's not terribly hard to do yourself if you want to save some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience as Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team had great communication, were punctual and worked quickly without being reckless. Cleaned up like they were never here. Amazed how delicately they handled our items, was refreshing to see someone handle with care.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who installed my 55" TV were on time and did a good job. They could not haul off the TV box because they had no room in their van. Funny, because they had room for it with the TV in it, but not after the TV was removed from the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys had the TV put up very fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did not connect everything. The guys said the wiring was to old .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and the gentleman mounted my TV in a difficult location. He centered it and ensured I was okay with everything before proceeding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daniel Arrellano + Steve V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most professional home theatre agents that installed my wall mount, 65 inch TV & DVD player. Most incredible & professional service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician, Kennedy, had our new television mounted and set up in no time. She was very helpful in explaining all the features of the new television and how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and set up my tv in a professional manner and patiently answered all of my husbands many questions ! Everything turned out just as I wanted. Very pleased!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and good. They were not able to wire behind my walls unfortunately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation smooth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the mount and television quite quickly, got us hooked up to the Wi-Fi and ready to go. Even answered a phone call after installation when I inquired about speaker systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A most excellent experience with these installers! They were comfortable with what they were doing and did not waste any time. They picked up after themselves and even hauled away the packing materials!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were very professional. They helped find the studs in the wall, double check before hanging the wall mount, mounted the TV, hooked up the cable box etc. This was well worth the price paid and would def recommend this service! The TV hung was 75".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and precisely!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you!! It was a joy to have you in my new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service putting up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV on the wall of my bedroom. So nice to lay in bed and be able to watch the television with out a cat to look over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replaced my Power Strip!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During March madness my 60 inch LG TV went out. I was hoping it wasn’t serious and just the power strip behind the TV. I purchased a new power strip and scheduled the geek squad to come change it out. They were very professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Samsung TV. This is a replacement and we’re hoping it continues to work. The volume went out once, already. It’s been ok since then. Fingers crossed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great versatile tv bracket.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV bracket was installed greatly. We are very pleased with this bracket that we use on our porch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek Squad and they installed a new bracket that tilts and it pairs really well with the tv. They were in time and had the job done in 40 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received excellent service. Technicians were courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like about them coming to hang up my TV that they came on time I listen to what I said and they were very professional so thanks Best Buy I will recommend this to anyone to get the total tech

    I would recommend this to a friend