Customer Ratings & Reviews

The install team was punctual. They were careful not to track dirt in the house. They had to cut a hole in the wall and run wires and all of this was done very professionally and perfectly. All within an hour. I’m super impressed with Best Buy and their qualified technicians.

The gentleman that came to my house did an excellent job. He installed a mount on the wall for my televisions

The agent installed my TV, connected everything and instructed me on how to use it. He was very efficient with the installation and very patient reviewing all the wonderful things this TV can do. The Geek Squad is the best!

A bit overpriced but well worth it and is adjustable too

The best person for the install, really cares about satification. Very profesional and will request again IVAN SANCHEZ IS THE BEST!!

The geek squad installers were very nice. They went back to the store to get the right mount and also had a longer hdmi cable for me to purchase. They answered all of my questions about my tv purchase and made sure everything was working before they left.

Great work, accountable, reliable, respectful and accommodating

Great people. Did all what was needed and even more.

the agent dismounted my old tv, mounted the new tv, made sure it was paired with the remote control, and made certain i knew how to use it before he left! that's what i call EXCELLENT customer service!!!

Two installers came out removed the old TV bracket off of the wall. Adjusted the bracket to the new location for the larger TV screen. They were very professional, cleaned up their mess and set up the Smart TV's WIFI software giving me a quick review of how to operate the device.

Showed up on time, did great job on mounting and then set up tv Took less than an hour to remove old tv and mount and install new mount and tv

The geek squad came through once again! Friendly and knowledgeable as always, the young gentlemen were quite efficient and had our mount and 65 inch TV up on the wall in no time at all.....

Justin and Chris did an excellent job. They set up my Wi-Fi and adjusted the television settings so I wouldn't have to try and figure it out. All I had to do was watch TV. They cleaned up afterward and took the empty box to dispose of it.

They came in and installed the TV properly. There was no issues at all. They did adjust the TV minimally, but you have to remember each person has their own taste in the quality of the image.

Geek Squad technicians were awesome - they wired, wall-mounted my 5.1 speaker systems and calibrated my receiver ... basically went from no system (just in-wall prewiring) to fully operational system in just a couple of hours.

Alberto and Jose were amazing. They were professional and friendly as they mounted my new tv on the wall. They made sure I knew how to work the remotes and left their workspace neat. thank you!

I already had a TV mounted above my fire place. They attached the TV onto the existing mount - looks great. With that being said they said they didn't have time to mount my new mount on a wall. - not sure why I payed full price for an install when half the work was already done for them....

Service was quick and the gentleman mounted my TV in a difficult location. He centered it and ensured I was okay with everything before proceeding.

I loved the customer service and the same goes for the product.

I used Geek Squad and they installed a new bracket that tilts and it pairs really well with the tv. They were in time and had the job done in 40 min.