Customer Ratings & Reviews

great work very happy with service and work Thank you

Excellent experience so far. The install crew installed once and it wasn’t up to my standards or their standards. They came out again and adjusted it all! Seems to be sturdier and better overall!

My service from Best Buy was outstanding. I am happy to have Best Buy’s help.

The technicians were great!! They installed the wall mounting brackets quick and spent time showing me all the features that the TV offered

Proficient and efficient in hanging TV on the wall.

Excellent customer service! They were quick, efficient, knowledgeable & very professional. I wouldn't use any other service.

The Geek Squad mounted and secured a 58" Samsung tv to the wall above our fireplace. They then configured it with Netflix and Directvnow. They answered all of our questions and showed us how to operate the remote. The Directvnow sound didn't work on a few channels, but that was a problem with the app. They forgot to set something so the wireless headphones didn't work but my husband figured that out.

Fits the TV perfectly and flush with the wall. Gives the professional installation another level of fit and finish.

Great job, technician was super friendly and easy to work with. He takes pride n his work.

Very nice service from all involved, The only cooment be why i had to pay for 2 tvs to mounted separately when the squad was already here for the first one. I was expecting maybe a discount for already being on property.

Timely & professional. Service was great. Appreciate the thoughtfulness of the technician.

We love the Samsung TV. This is a replacement and we’re hoping it continues to work. The volume went out once, already. It’s been ok since then. Fingers crossed.

The geek squad set up my new Sony 55" TV and he did an excellent job. Really a nice guy about explaining things to me. Love Geek Squad

As always being a total tech customer, it was service with a smile. The were punctual at arrival time, informative, and done in less than an hour with mount and TV set up.

The Geek Squad technician showed up on time and was professional and helpful. He explained the process and answered all of our questions. He was friendly and professional and my hung 80" TV looks great. Very happy with this service and will use them again if I need to hang a large TV again in the future.

Very helpful and set everything up for us before they left my house

I purchased a 75" TV with an extending mount. The Geek Squad guys came in and installed the mount and TV very quickly and without any issues. They did a great job explaining how the mount worked and how to move it around.

Very courteous and helpful did a great job. Mounting my 85 inch Sony TV

The Technician mounted my tv, but I was expecting him to actually open the wall and drop the HDMI cabling inside, like my other TV's. I think $250 is too much for basically mounting the hardware on the outside of the wall. I will not use your service again for this particular job. Also, I could not get any basic TV channels on the Samsung TV. Tech told me I needed a ROKU or AMAZON Stick. I located it 15 mins after he left and I texted him to let him know, but he NEVER responded. "I" got the TV working with the ROKU stick!

The Geek Squad person showed up on schedule and had everything needed for the install. The gentleman was very professional and took his time. Asked if I like placement before haning. Once installed walked me through TV settings and made sure all my accessories were installed and working. Connect my wifi and showed how to use.