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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1063 Showing 21,241-21,260 of 38,692 reviews
  • Rated 5 out of 5 stars

    Mount television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Briana was awesome! She had constant communication with me to let me know when she was arriving. Once her and Hector came, they were extremely professional. Great team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drew and Trey were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew and Trey were great. On time, cleaned up, gave our dog a good head scratchin'. What more could you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated, extends just right and the tilt is adequate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE. QUICK, ACCURATE AND GONE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Geek Squad mount multiple TV's for me. This time as always they are in and out in a flash and do great work. And, I don't have to worry about creating a bunch of holes in the wall I don't need and end up patching and still looking bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installed above fireplace. Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, Justin and Scott did an excellent job explaining, installing, and setting up my new TV with a Mantel Mount bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from the Geek Squad were professional and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TVs, very detail, knowledgeable love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on time. Very nice, helpful, kind respectf

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 2 TV. They were very nice, helpful, kind. We had a little trouble they stayed until it was fixed. I thought that was wonderful. They showed me how to use my TV which is a big deal because it's new. I want to thank them so much for the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Quick and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in and got to work and clean up after the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HARD WORKERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 installer's showed up to install two large TV's along with suround sound, took theie time and did it correctly. They came back with some additional parts and gave me a discount due to all the other work they did. Best Buy should have more customer orentied people like the two that came to my homel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, very fast and helpful definitely using geek squad for any installation and the technician that help us out were GREAT like GREAT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and Wall Mount was delivered in the time frame scheduled. The Geek Squad guys were courteous and professional. Good Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job installing my 77" Sony TV, on time, clean work, knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is Number 1 in my book! The boys were in and out in no time with no scratches on the wall or damage!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my television. Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who did the work did an outstanding job with the installation, and almost more importantly, they took the time I needed to understand all the new equipment. Based on my Geek Squad history, I will definitely work with Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agent very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service agent Robert was awesome! He was personable, knowledgeable, and very efficient. I was surprised he was by himself to mount my 55" TV and sound bar to the wall, but you could tell he had done it before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad an all around team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all the devices including the sound bar system. They were on time, worked in an organized and clean way. Very respectful and cooperative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers know best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in measured the wall… I wanted it one place and they advised me for better quality of viewing it should be in another place!! Thank God i listen to them!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad perfectly installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was courteous and professional. They even hid the cables behind the wall. They were able to diagnose that the tv mount I purchased separately would not work and had a back up one just in case. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Geek guys arrived on time and asked me to verify what we required. They did exactly what we asked for and explained clearly all details of the changes that were made and how everything worked. Very good professional service.

    I would recommend this to a friend