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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1065 Showing 21,281-21,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Tech Support Installers are #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and super helpful. Eve solved a cord issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installs Went Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the Geek guys came through for me. This was the 2nd tv they’ve installed for me in the past 45 days and both of them look great! They even stayed around to show me how to work and program the tvs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holding its own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do the job well. TV has not fallen off the wall yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek squad to instal my TV to the wall and they made the installation very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Part of Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've used the Geek Squad, and both times I walked away saying "Great Decision!" My "geek" Anthony called before the installation to discuss it with me and was able to identify a potential problem I was unaware of. He resolved the issue and set up a beautiful 65" 4K HD TV. Thanks Anthony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounted TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were quick and efficient. They did a bang up job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers know best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in measured the wall… I wanted it one place and they advised me for better quality of viewing it should be in another place!! Thank God i listen to them!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Steve was absolutely top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve was absolutely top-notch. Quality of the TV is still terrible and I have such a headache from what I went through. But Steve was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came to install provided option on best placement. They even took out the boxes and trash and left area clean. We have cats and they were mindful to not let them out and weren’t bothered when the cats checked out what the wee doing and tried to get in the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount fitted perfectly for the space . Also, allows the flexibility of moving inward and outward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Best Buy agents delivered and mounted my 75” 4K tv on my 3rd floor loft wall. Them two were very professional. I needed 1 extra hdmi cable and they had me purchased it right there and then from them. They cleaned up their mess after the work and set up my other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came at a timely manner and did an excellent job mounting my tv on the wall. Great customer service. Everytime i need a tv mounted i know who to call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and professional installers. They removed my 70" Vizio from above my fireplace and installed the 75" Samsung. Looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting and Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted and set up my 65" set with no problems. Everything is working, including my surround-sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent mounted the TV quickly and very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV in a very timely fashion. He also explained how to operate the mount of needed. The agent was extremely knowledgeable and professional i would highly recommend him to everyone i know. Also my daughter was extremely excited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys did a great job. i would have them come back again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount TV wiring installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents quickly and efficiently installed our in wall mounting wiring. All was tested and explained to us. They were on time, cleaned up thoroughly and thanked us for using them. A professional service installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assigned were on time, courteous, and very efficient. The had to install 2 TVs for me, and also helped me set up the streaming services. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was set up correctly and worked the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a very thorough job, explained the mounting details, cleanly connected all the cables and left the TV and associated components in working condition. He checked and setup all the settings to provide best performance (sound/picture) from the TV. He was a very personable agent.

    I would recommend this to a friend