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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1065 Showing 21,281-21,300 of 38,692 reviews
  • Rated 5 out of 5 stars

    Team Installation Was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Total Tech Support team came through and installed our new 65" Sony Bravia flawlessly. Very impressed with the efficiency, professionalism, and knowledge of the team. Especially during the Covid-concerns, safety was a top priority, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Too Bad Being Phased Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this product, so sad that it is going away, It was one of the reasons I would purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did an amazing job. Really knew what needed to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough and Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and the other Geek Squad man were the absolute best-They answered all my questions and gave me step by step instructions -Were so helpful -I can’t say enough good about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! It was a very pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. The guys arrived a bit ahead of schedule, they were very nice and professional, we discussed location, mounting position, they were done in maybe 30 or 45 min total, and cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud is awesome they took away my warrantee sony 8k after panel problem. Helped me upgrade to a larger newer sony a95j. Remounted and setup and went above and beyond to make it right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart, Capable, Amiable Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient, and (most importantly) knowledgeable. Set up a new 65" TV, Sound Bar and Stand, and gave us a demo of features. Made everything easy for us old folk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team did a fantastic and professional job installing multiple tvs and in-wall outlets throughout myhome. I have and will continue to use this service from tve Geeksquad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Wall Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your 3rd party installers were great. They came in and successfully put all our ugly wires in wall. They were quick and clean. An added bonus was that they were very friendly and cooperative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Billy, Dan and the install group were excellent and made sure everything was as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted by TV and set up all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came at a timely manner and did an excellent job mounting my tv on the wall. Great customer service. Everytime i need a tv mounted i know who to call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team was very professional and arrived promptly and within the service time window. The agents explained all aspects of the install and answered all of my questions. Install was done professionally and very tidy as well. Overall I would highly recomend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who set up my tv were great. They arrived on time, were very friendly and did the job beautifully. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that did my install was amazing! Very professional, knowledgeable and helpful. Couldn't be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant helpful fellow. Sound system was not included in set~up which was a surprise. Still working on getting that perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great mounting job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and looks great on the wall much neater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad installed my TV Quickly‼️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an Awesome JOB /Professioal respectful and Polite.. I would refer my family to Purchase from BESTBUY‼️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The two men who installed our 3 TV's were great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men installed 3 TV's in 3 different rooms and said a great job. They were both tech savvy and knew a lot. Plus they had additional equipment (like an Apple TV unit) on their truck that we purchased. We are very pleased and would have them back for other help!

    I would recommend this to a friend