Customer Ratings & Reviews

Geeks were beyond wonderful. Local knowledge and patience with questions. High marks.

Guys we're very knowledgeable and polite, heped in diagnosising stereo issues to tv and what systems where best for home theater system

The installer was very knowledgeable and helpful. Did a great job.

The Geek Squad agents connected my TV and the wall mount.

The guys were good, but they seemed like they just wanted to put in the minimum effort and leave. TV looks good and everything works. I just fell like I was not a priority.

Agent resolved problems I had with my TV remote. Appeared to be complicated but he was very thorough & patient & ultimately figured out that there were several issues with the TV, remotes & other devices. Very impressed with his knowledge & troubleshooting skills.

Very pleased with the installation services. Would use Best Buy again.

Orrin and Thomas make a great team! This is the second install that we had with them. Super nice guys and true professionals!

Tv installation specialist was great. Came on time and worked quickly

The gentlemen that installed our new tv did an excellent job and were very informative.

Very professional and the quality of work was outstanding

Love the work that the geek squad does. Great costumer service even that there was a wrong item that was picked up from the warehouse that was handed to them. I am still satisfied with Best Buy regardless. Currently waiting for a refund but all is good so far.

They associates came in was careful with my things. Made sure my tv was hung right where i wanted it and made sure it was secure. And they took all the packages out with them.

The guys that showed up were great and efficient! Somewhere in the fine print it says that if installed above a fire place there is an additional $99 fee. You cant pay that online when you set up the service, but they charge you when they show up.

Great and quick service. Two members came opened the TV box, mounted the stand quickly. They asked my preferences and worked smoothly with me smoothly and provided an excellent service. They welcome questions, and comments and were willing to change the set up to fit well with my interest.

Kelly and Scott were awesome provided exceptional service, very professional and friendly finished installing 65” TV on wall and connecting it fast. I would definitely recommend Geek Squad services.

The agents assigned were on time, courteous, and very efficient. The had to install 2 TVs for me, and also helped me set up the streaming services. Great job!

Nick and his assistant did great work. They are professional and engaging men. They patiently answered my questions and had my system up and running. They were great representatives of the Geek Squad. Thanks for sending them!

Briana was awesome! She had constant communication with me to let me know when she was arriving. Once her and Hector came, they were extremely professional. Great team!

Geek squad came at a timely manner and did an excellent job mounting my tv on the wall. Great customer service. Everytime i need a tv mounted i know who to call