Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1066 Showing 21,301-21,320 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best of all the delivery and setup services out there. I would never use any other service for installation of my electronics. They are far and away the best.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad installed all my TV mounts in a timely

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It holds the TV in a nice manner right where it needs to be seen at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation smooth!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the mount and television quite quickly, got us hooked up to the Wi-Fi and ready to go. Even answered a phone call after installation when I inquired about speaker systems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Things went ok.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and organized the wires. Over all, things went well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad was polite

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some review of situation they got it installed and works perfectlly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are not Geeks - they do a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Malcom and his partner (sorry I can't remember his name) were awesome. On time, shoes covered, made quick work of the install of our existing (Best Buy purchased) 75" TV and a new Samsung Soundbar. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service by the team that did the work. They were professional and tidy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like about them coming to hang up my TV that they came on time I listen to what I said and they were very professional so thanks Best Buy I will recommend this to anyone to get the total tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team was very professional!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both members of the Geek Squad were super friendly! They were very efficient and did their job perfectly. I wouldnt mind having the same Geek Squad members out for any future jobs I might need! They made sure everything stayed clean in my home while they worked. I was very impressed and satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stevew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a excellent job with the install,they paid very close attention to details,and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that did install was very friendly and did a great job and explained everything well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician was great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer communicated well on arrival time. Courteous and clean. Took his time and when mounting obstacles surfaced he explained my options clearly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This service was not complete

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior TV service person (Clearwater TV and repair) removed old TV for repair. Was advised that TV was not repairable. When he took the old TV, the TV mounting brackets was taken but not returned. The best personnel could not make installation with no bracket. Current waiting for return of bracket by Clearwater TV and appliance for installation to be completed. Please advise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount was the one that worked best for us. Sturdy and retains a small amount of flexibility. Perfect The installation team is an awesome crew. Quick, courteous, and cleaned up when that completed to install. Very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tv off of a tv stand and more room in the room

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting professional installation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frame install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount Crew did a great job setting up the TV and Sound Bar. Reason for the poor review is they did not clean up the debris from when they drilled holes for the brackets. I had to move the furniture away to get my broom and dust pan in there. Would have been so easy when they were installing to just clean up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek install was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works, what more can I say? It was installed quickly and efficiently by the Geeks And everything functions as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable,on time and did not leave a mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job. Great service and very nice..

    I would recommend this to a friend