Customer Ratings & Reviews

Nathan and his crew did an outstanding job on the installation of my tv and sound system.

I would recommend Marcus to any Best Buy customer. He knew how to install my 43' tv successfully to my bedroom wall with ease and he also helped me set up and program the Roku stick into my 43 in tv as well. He came exactly on time to my apartment on the requested appointment schedule.

The agents mounted tv and connected it to the sound surround system.

Glad I made this additional purchase as it took two experienced installers about two hours to install the TV and soundbar with items specifically designed to support a wall mount solution. I would have spent 5 times that amount of time most likely.

The agents assigned were on time, courteous, and very efficient. The had to install 2 TVs for me, and also helped me set up the streaming services. Great job!

The crew did a great job on installing the TV on the wall. I would use them again.

We paid for Mounted TV hook up and installer came out mounted the tv which is great took a call (work call) then packed up and left. By the time we were able to double check what was completed we realized none of the hook ups were in place or even the TV plugged in. We finished the job and moved on. Called to get this extra feature removed but looks like I'm still being charged for it. If you get this service double check all connections prior to your installer taking off especially if they are taking calls during the installation.

The agents were prompt and extremely courteous and professional.

Showed up on time. Took time to discuss with me the best placement. Polite; personable. Took only about 20 minutes to install. Then explained to me how to adjust and how to hide cord against wall. Excellent install! Very happy I didn't try to do it myself. Worth every penny.

Great work I would recommend them I have used them in the past as well

The Techs took down my old set and replaced it with the new set, and hooked up my Sound Bar. They were quick and very proficient at their work. We would use them again.

The agents were great. The removed the old tv and mounted the new one to include making sure the programming of the remote was optimized. This is the second time they have been out to help. They were wonderful!!

I purchased the TV installation service, as i could net get a tech during Covid-19. I have to say that Geek Squad is the best. Worry free and Seemless installation.

I love my new TV on the wall of my bedroom. So nice to lay in bed and be able to watch the television with out a cat to look over

Great Installer, David. So helpful, really great guy.

The installers did excellent work and set all my components up to the tv and walked me thru how to use it.

Geek Techs was awesome, very professional ... friendly and helpful. Answered all questions we had on installation of our TV mounted on the wall. Spent time explaining each component and made sure we were comfortable with it's operation

Do not buy from Best Buy or Magnolia, and definitely do not use Geek Squad!! Geek Squad subcontracts installations to a 3rd party in my area (Philadelphia suburbs). The subcontractor called the day of my install and I had to fight with them just to get back on the calendar 3 days later. Day of install, the crew that arrived was rude and refused to measure anything and instead eyeball all the measurements. They scraped up my wall with my mount and installed it unlevel and too low. Then they left fingerprints all over the screen and failed to remove shipping films and padding. They also failed to route my hdmi cables correctly through the mount channels and even through my wall channels. They even stole one my new $70 hdmi cables. I bought 4 and they left me with three. In the end, this was the worst install I’ve ever experienced. The quality was extremely unprofessional and I’ve already contracted for a more boutique and experienced crew to fix everything. I bought an 83” Sony oled, Sony soundbar and matching subwoofer. This crew was at best qualified to install 42” tvs on a fixed stand. Not qualified to wall mounted anything, let alone any equipment of this caliber.

The guy who mounted my 65" TV was very professional and knew exactly what he was doing. He was able to drill holes in my 1976 panel walls and hide all of my wires. It looks terrific. Measurements were perfect.

Great service! Fast and professional!! Would recommend agaim!!