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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1067 Showing 21,321-21,340 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Good TV for small bedroom turned into office area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very happy that I chose this tv for my office area... the size worked out perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suoer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super./..........................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will be using Geek Squad for all future installs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, validated the TV worked and hid all the wires. Amazing cable management work, professional, polite. Couldn't recommend it more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV Great setup Good customer service Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not very "Geeky"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant and respectful technicians. Appeared confident in their craft. Good Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hit a home run again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great! Arrived on time, set up was quick, all questions were answered and it was good to go. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional, informed & safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the two service agents that installed my new TV - including, having a different cable on hand than what the online order had recommended, explaining use of the new TV and going over all options for set up to ensure I had what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were friendly, professional, and fast. They took the time to discuss the TV's uses in order to recommend the best placement and settings. This was a project I could have easily done myself, but the conveni and expertise was worth the fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a bit pricey but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a self proclaimed DIYer, it was tough for me to go ahead and pay the cost of this service. I am reformed!! It was worth the cost-no extra trips "back to the store", tv was installed and working properly in minutes. The TV sits in the wall mount correctly and Geek Squad even fixed the errant chord problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A most excellent experience with these installers! They were comfortable with what they were doing and did not waste any time. They picked up after themselves and even hauled away the packing materials!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booking the appt was a pain, started online and it was a hassle. But the guys who came were professional and the best part was they wore shoe booties!!!! #newHomeownerProblems we supplied the mount for a 55” flat screen. Took 15 minutes :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been using the geek squad for many years! We’re always pleased with their work! Excellent crew!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Came on time did a good job installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job in the installation. They came on time and did a nearly perfect install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked quickly and professionally. The installers were very knowledgeable of the products. They exhibited great care when handling personal items that may have been in the way. Arrived timely and prepared to work. I am very please with the service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers know best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in measured the wall… I wanted it one place and they advised me for better quality of viewing it should be in another place!! Thank God i listen to them!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV over stone fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the Geek Squad's installation of my TV over a stone fireplace. It was a difficult task as the stones were non-uniform and quite hard, requiring the use of a large impact driver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service; Geek Squad knew what they were

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV in a timely manner and made helpful suggestions about my previous connection. They were very patient with me while reviewing the controls on the remote and showing me the different features on the television. I was quite pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart, Capable, Amiable Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient, and (most importantly) knowledgeable. Set up a new 65" TV, Sound Bar and Stand, and gave us a demo of features. Made everything easy for us old folk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV & Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent and very neat job, clasping all the cords together and behind the chest the sound bar sits on. Everything is synced to work off of my TV remote which keeps it simple. As always, I’m very pleased with The Work done by The Geek Squad and will always use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the TV installation service, as i could net get a tech during Covid-19. I have to say that Geek Squad is the best. Worry free and Seemless installation.

    I would recommend this to a friend