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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1067 Showing 21,321-21,340 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the TV installation service, as i could net get a tech during Covid-19. I have to say that Geek Squad is the best. Worry free and Seemless installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad mount our new 75” TV. This was the first TV we had professionally mounted. We couldn’t believe how quickly they had the job perfectly done. I loved that they took care not to track dirt into our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team did a fantastic and professional job installing multiple tvs and in-wall outlets throughout myhome. I have and will continue to use this service from tve Geeksquad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all good through and complete I am not writing anymore just because you require it These are a pain in the rear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My New Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBUDS Airsport are just what I was looking for. It not only provides quality wireless sound but I no longer have to be concerned about the earbuds falling out of my ears. And no more worrying about tangled wire lines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been about 3 years now and this appliance still works perfectly well. No regrets making this purchase, whatsoever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer communicated well on arrival time. Courteous and clean. Took his time and when mounting obstacles surfaced he explained my options clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job hanging and setting up my tv.and on time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional work that will not go unnoticed. This

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service very friendly and very professional!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right on time. But, they were in a hurry, and cut some corners. Everything worked, after a call to Geek Squad to explain all the new controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent dismounted my old tv, mounted the new tv, made sure it was paired with the remote control, and made certain i knew how to use it before he left! that's what i call EXCELLENT customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this service in the past and haven't had any issues. they call and touch base with you to make sure you are kept in the loop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV intallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very friendly and did a great job getting us all set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed my surround sound and leveled my TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a surround sound issue and they put in new cables to our currently owned TV in the living room. They also Leveled my TV, which had never been leveled in 11 years. We did not even realize how unleavened and un-centered it was on the wall until they fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ted was fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ted spent 3 hours mounting and setting up 2 tvs. He was knowledgeable, honest and patient with me as I have never had a smart tv before. If all their techs are like him, I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the guys came out to deliver and set up my TV they did a great job. Very personable and knowledgeable. They did a great job and refunded me on the mount and fireplace installation upgrade since they were able to use my old bracket. I would definitely recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replaced our Old TV with our New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs took down my old set and replaced it with the new set, and hooked up my Sound Bar. They were quick and very proficient at their work. We would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came out was great! very personable, easy to talk to and he explained why we were having such a hard time finding the studs in our wall of our old home. He had it up in no time and made sure i was satisfied with his work before he left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD WAS AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TEAM WAS COURTEOUS, PROFESSIONAL AND CLEAN IN SET UP AND IN REMOVING UNEEDED ITEM.

    I would recommend this to a friend