Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1068 Showing 21,341-21,360 of 38,693 reviews
  • Rated 5 out of 5 stars

    The Geek Squad. Not sure of their names

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! They were quick, efficient, knowledgeable & very professional. I wouldn't use any other service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well done, once they got the right peeps here

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally showed up with only one guy to mount a 75" TV. That wasn't gonna work, obviously. I was at work so it was just my wife home and she didn't trust herself to be on one end of big ol' TV. They finally got another worker here. As far as the mount job goes, it's great. No complaints. I got a 75" LG 4K UHD over the fireplace and it rocks.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Mounte d tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents who mounted my tv were courteous and knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job as for as a wall mount and the geeks are the best for installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounting TV on wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant young man. He was courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Professional and Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only way to go with a new tv . . . the geek squad can deliver the tv and set it up and they are perfectionists. Don't forget to get a free in house consultation so you make sure you have everything you need to get the results that you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money I spent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional service these guys performed was the best money i spent out of the whole package. They came in and quickly performed the work and taught us how to use the new equipment in a very informative and polite manner. When they left all the trash and mess was gone with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond expectations!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad brought the tv and were almost finished installing my 75” tv when they saw a crack in the screen. They brought me a new tv the next day and set it up. Very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def worth the extra money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted and hooked up my TV in no time at all, and even helped me set up my streaming apps. Top Notch service, she was awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall Mount challenge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made this additional purchase as it took two experienced installers about two hours to install the TV and soundbar with items specifically designed to support a wall mount solution. I would have spent 5 times that amount of time most likely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real pros!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad duo was, professional throughout, skillful, fast and courteous. I would recommend them to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted Television.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents mounted my Television on the bedroom wall in the perfect location. These young men were professional, knew what they were doing, and went right to work and had it done in a short amount of time. Thank you for a job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome at mounting my TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who wall mounted my TV were very professional and quick. i was extremely satisfied with my service. Will definitely use them to install the other TV i just bought for my Fiance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I didn’t try to hang 75 inch tv by myself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad come install two 75 inch tv’s I purchased. Excellent job’ no accidents. Glad I had them come in to do it only $50 if you get the yearly. Expert advice contract. Well worth it. Got a discount on extended warranty and removal of my old projection tv’s. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their Geek Squad service, never an issue. We live an hour away from the closest store and always comes out when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always purchased the Geek Squad service when we have purchased a large TV and always when we purchase a new computer. They are very helpful and we have utilized the "Geek Squad" help line when we have had computer problems and questions,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a smile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, courteous and friendly. It would have been close to impossible to mount by myself and required considerable effort on the part of the squad. They delivered, set up, programmed and handed me the remote all in about an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top service Reps

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys we're very knowledgeable and polite, heped in diagnosising stereo issues to tv and what systems where best for home theater system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed in minutes

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bracket does it all. Very sturdy and if the Geek squad can install it so quickly anyone can. The only reason we went that route is because our tv is very large and delicate. We didn’t want to take the chance of damaging the tv. Tilt features also on this mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek professionalism

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite knowledgable n helpful setting up tv icons

    I would recommend this to a friend