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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1068 Showing 21,341-21,360 of 38,692 reviews
  • Rated 5 out of 5 stars

    Steve was absolutely top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve was absolutely top-notch. Quality of the TV is still terrible and I have such a headache from what I went through. But Steve was amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Mr Gomez

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted one off my tv and it looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy makes it happen!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great price, quality item and geek squad installed it for me. Made it happen. I could not have done this myself, but I have a geek squad standing by my side and helping me to enjoy the television that I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides timely service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geek Squad for several years and haven’t been disappointed. They’re always on time or early for appointments & call ahead of time. I use them for any set ups that I need some including computers, desk, ring doorbell and smart locks. I recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Count on the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that did my install were great! They were super personable and respectful. I had a really great experience with the guys that can for my install. They were there on times ,?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best install ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job good proffecional atitude frendly service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were very good, answer my questions and set my tv to it's proper setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable installers. Recommended the right tv placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a stone fireplace built with the tv mounted above the fireplace. I never could have done it without the GEEK Squad. It took the a little while & I had to run to Best Buy to get another type of bracket & they waited patiently. The did a great job mounting the tv on the dry stacked stone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad many times and have ALWAYS had top notch service. Scheduling is timely and they work around my schedule. Very professional technicians complete the job to my satisfaction EVERY time. I highly recommend Geek Squad and will use them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv quickly and connected my satellite dish and coordinated my remote so all worked very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everything was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad communicated well on install day. all items installed went very well and everything tested before they left. review made with us before leaving of all equipment, cleanup was very well done and the two members of squad were very personable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talent of men at installation incredible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was delivered with the utmost care and consideration. The installers new their jobs well and comment ed on the superior qualties of the products we have purchased. They spent time with us and made themselves available for any further questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Prompt and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys showed up and in about 30-45 minutes had the TV mounted and working. It would have taken me several hours to do what they did. These guys definitely knew what they were doing, consulted with me when necessary, and in general were courteous, professional, and got the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fabulous job installing our TV & helping us learn the remote. They were very helpful & answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech showed when he said he would, and was very accurate in the installation, measured everything twice to insure it was centered. He cleaned up any mess that got away while he was drilling holes in wall. Even advised me how to fix a issue that some people complained about on my sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 65"tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the agents were extremely knowledgeable and did their job very well and quickly. They kept everything very clean and took all the garbage with them. I wanted to give them a tip for doing so well they said they can't take money. Job well done!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent 2 installers to install 50” Smart Tv in den, alone with Soundbar. They wore shoe protectors and were very careful and considerate through entire install. Answered all my questions (a lot) with no hesitation, and were happy to answer. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and kind people . Wouldn’t want another company to come in my home and set up another tv they were the absolute greatest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new Sony TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up my new Sony 55" TV and he did an excellent job. Really a nice guy about explaining things to me. Love Geek Squad

    I would recommend this to a friend