Customer Ratings & Reviews

The install was excellent. Very friendly and knowledgeable. He even patched up our wall where the first Geek Squad installed our other tv's, just left some holes in the wall. Looks great now. He left a very positive experience for our install needs.

The agents mounted my TV and connected it to all of my devices. They were friendly, courteous, knowledgeable and above all professional. All empty boxes and cartons were cleaned up by the agents and it was a most pleasant experience for me. They get an A+ in my grading system.

The agents were courteous and mounted the TV perfectly. I am very pleased with the TV, and I am very willing to recommend Best Buy.

The agent came on time. Did an excellent job mounting the tv & explained the features on the tv.

The Geek Squad installed my 75'' TV and did a fantastic job. They kept in touch with me and were able to easily reschedule when I couldn't make our original appointment. Nick was polite and respectful and made sure I had everything I needed before he left. It was well worth the money!

Team had great communication, were punctual and worked quickly without being reckless. Cleaned up like they were never here. Amazed how delicately they handled our items, was refreshing to see someone handle with care.

The agents mounted my TV and connected all the devices including the sound bar system. They were on time, worked in an organized and clean way. Very respectful and cooperative.

i bought new tv mounts and needed their help to get them put up. they did a very professional job and cleaned up after their work. it looks very nice and works perfectly. thank you.

The team was very good at explaining the process and helping me to understand the rationale for certain aspects of the installation.

Gabrielle was outstanding! From the start to finish he & Nate did a perfect 10 score!!!! The mounting of my new 65" TV & speakers & in wall installation was amazing!! I would highly recommend Gabrielle for his knowledge & personality to make your in home service a great experience!!!!

The agents mounted my TV and did a good job. However, they could not get my Directv receiver to work with the new TV. My husband was pretty upset about that. They told us that we needed a new digital box but that was not case. My husband got it working later in the evening.

The installers called ahead of time to announce their arrival. Right on time as scheduled . Quick, efficient hook-up of new TV and sound bar. Total clean up of boxes, papers, etc. a complete explanation of new remote together with hands on demo. Extremely polite installation crew.

I provided the technician with two in wall outlets so cables could be easily run and hide the cabling. He did not ask any questions so I figured he had seen how the old wall mounted television was connected as well as the Ethernet cables. When I checked on his install he had drilled out the Ethernet outlet box and pulled cables through it and did not install in the way I had requested. The connection behind the tv (although unseen behind the new tv) will cause issues when we try to sell our home in the future. The Ethernet throughout the house did not work after he left and Best Buy had to send him out again the fix properly. Not impressed with technician or the general appearance of the install. I would not recommend using this technician.

Television is beautiful and hung just right. Love it

The geek squad are professionals who understand what they are doing. I was very pleased with the service provided. They were neat, fast, and professional and ensured preciseness.

The Team did a fantastic and professional job installing multiple tvs and in-wall outlets throughout myhome. I have and will continue to use this service from tve Geeksquad

Love my new tv and the install was quick and smooth.

These guys were exceptional. I've had a few televisions mounted. I know these guys were done in less than 30 minutes and cleaned up behind themselves.

The service was great. He was very patient and kind while my dog barked most of the time. He took time to explain how everything worked after connection.

Everything is finally connected to make the TV work properly. However internet cable is strung outside the wall so I have contracted with another vendor to correct this problem as well set up the audio system properly. They did a great job installing the very heavy wall mount and the 65" tv so that part is great.