Customer Ratings & Reviews

The Techs took down my old set and replaced it with the new set, and hooked up my Sound Bar. They were quick and very proficient at their work. We would use them again.

The service an professionalism was great! They were on time and did an excellent job installing the TV

Andy and his partner were great and funny guys. Had the tv up in no time with no damages or extra hassle

very expensive add on in addition to fire place mounting fee, they do not help with adding or relocating studs so it was mounted too high for me where the wires show

I was surprised how well my installation crew did. I bought 2 mounts. They tried so hard to get the non-compatible one to work and when we gave up it was because the mount just was not going to work. Luckily I had a second mount that they had recommended and it worked like a charm. But this crew was perfect!

I wanted to upgrade my 75" TV which was set up on a stand to a 85" (28% bigger!) which needed a proper, rock solid swivel/tilting wall mount. Best Buy knows how to do it right and that's exactly what they did. Professional all the way.

Bestbuy installed my new 75" TV and it didn't cost me much since I have the GeekSquad plan. I am satisfied with the job and I didn't have a hard time to schedule an appointment. I believe the installation took approximately 20 minutes from start to finish.

I am so glad I am a Totaltech member; it has been of such "peace of mind value" as well as monetary value. The total tech Geeks are tremendous and so knowledgeable. This was a great investment!

Hubby purchased a new larger TV so he had the Geeks mount the old 55” TV in the garage. They immediately worked to install the TV mount in the garage and move the TV to the new mount in the garage. He’s very happy with the quality of their work and the tv mount itself.

The agents arrived in timely fashion and worked well together. They were professionals and made sure the television was mounted to our satisfaction. I appreciate their focus in making sure the television was connected and operating properly. Thank you Geek Squad!!

Geek squad installer went beyond his responsibilities. Balance & centered tv- then connected the cords into a surge protector. Anchored & re-cut cover for the cords. The original installation a year ago was not completed correctly. This guy- sorry forgot his name Jose? Was awesome!

Our first set up was not the best. We had to get a new Geek.group.to.help us with our remotes connecting with the TV. They were great!

Supremely efficient white glove service. Respectful of property; they bring own tools supplies and shoe covers.

These folks were at the top of their game! Very professional and fast. So glad I did not attempt by myself. Highly recomend the install service.

All he did was take the TV out of the box, plug it in and plug in the cable wire. I don’t think there was anything else to do.

The Geek squad agents were excellent. They worked quickly and neatly. They mounted the TV, did all the setups, explained usage , etc.

I completely appreciate their installation services. Gjey are always knowledgeable and professional. Yhey ho above and beyond!

I purchased a 75in Samsung TV which weighs almost 90lbs. I needed professionals to minimize the risk of a DIY wall mounting disaster. The Geek Squad measure, mounted and tested the TV installation and I have peace of mind that my TV won’t wind up in pieces.

We love the Geek Squad! We will never install another tv on our own.

The agents were very courteous. They knew exactly what to do. They mounted the tv in no time. They hooked all the wires up and cleaned up after themselves, even removing all the trash and boxes. They were truly a bright light for Best Buy!