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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1069 Showing 21,361-21,380 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job installing the TV mount and mounting the 98" TV. They were professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team set up our TV in a timely manner. They showed us all of the ins & outs of operating our new TV. When they left, we were all set & ready to go to enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    KTGeekTVInstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The end product was very good and the Geek Squad installation looks professional. I really like the Tech who finished this project and the on phone staff who arranged the final installation. However, from time of delivery to final installation was over two months.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Mike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable, helpful, and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ricardo was helpful, knowledgeable, efficient, respectful, and thorough. He went over and above to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person came at the prescribed time, got to work installing the TV and was able to everything done in less than 30 minutes. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent got to my home a little late in the evening but kudos to him. He had quite a few service calls to do and mine was his last stop before heading home. Even through the long day he had a great attitude. He had my mount up and going pretty quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Donny is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation service, ably led by Donny, is the best. It is regrettable that the computer repair service is unsatisfactory. The computer repair staff that I encountered are uninformed and rude. Hope this can be approved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed two TV wall mounts, mounted two 70" TVs, and got both TVs connected to building cable network. Then they disposed of our old, heavy 65" TV. Start to finish, including cleanup, was less than two hours. And they were slightly early for the appointment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up of the TV was easy. I appreciate the Geek Squads help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always the greatest.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always the greatest. I can now enjoy watching my new TV mounted on my wall, with the sound bar directly attached below the TV, The TV is excellent in every way, and knowing that it was set up to perfection gives me great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad for many of my technological issues and installations for over 5 years. I couldn't be more pleased with the quality of service they have provided over the years. Two thumbs up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional, did not only a great job mounting the large screen TV but also switching out the previous TV to another room. They also set up the remotes and got us ready to use both our new and previous purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed out TV's were prompt, professional and went above and beyond. Not only did they install our preexisting TV's but connected them to the internet and helped install sound bars that we already had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by some great guys, very accommodating, and we are very eager to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of wall mounted bracket and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, knowledgeable technicians. Answered all questions. Performed work in a timely manner. Cleaned up and took away boxes, etc. Excellent work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great In-Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were not only skilled at installing my TV mount, but also were able to assist me with logging into the extra apps on my TV that I was not familiar with. They were professional and friendly, and were very respectful of COVID precautions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous and professional while in my home. I purchased a $3500 OLED TV and quite frankly they are extremely thin and I would not want to personally take on the risk of handling while mounting. I considered this money will spent in protecting my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GregoryT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and made all required connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job on Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service of installation of TV. Service techs were very knowledgeable and efficient.

    I would recommend this to a friend