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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1070 Showing 21,381-21,400 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great Job on Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service of installation of TV. Service techs were very knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent..........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. He was very patient and kind while my dog barked most of the time. He took time to explain how everything worked after connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this service in the past and haven't had any issues. they call and touch base with you to make sure you are kept in the loop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy/Geek Squad once again complete a terrific install of my Samsung Frame TV. This is another in a long line of Best Buy/Geek Squad installs that was first rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DOPE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that did the install was punctual and chill! Bro was a fellow Cole fan! It was a cool exchange and I pray traveling grace on the guys as they travel across this word helping people with they installation needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy house

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good value and easy to use, would definitely recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time that I had a TV mounted, so I didn't know what to expect. Although it went smoothly, I should have checked the wall before they left, I would have noticed that there was damage to the wall. At $199, to install, I thought it was a little steep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out to my apartment to set up my tv and sound bar were great! They were quick and knowledgeable and totally worth the money spent. I was alone and didn’t have anyone to help me do it, I always recommend having set up done by them because I didn’t have any worries!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and set everything up for me. They were fast, very knowledgeable and very customer service oriented. Thank you for having knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting and Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted and set up my 65" set with no problems. Everything is working, including my surround-sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to install the tv were great and explained everything as they installed the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will be using Geek Squad for all future installs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, validated the TV worked and hid all the wires. Amazing cable management work, professional, polite. Couldn't recommend it more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fantastic job. Very polite, knowledgeable and cleaned up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed TV knew how to taylor it to our desire. Very friendly people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, on time, friendly / as scheduled.- this 50-character minimum is a foolish idea & only serves to reduce the number of submitted positive reviews

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech removed my old tv and installed the new one. He worked quickly and had the tv up and running in no time. He programmed the remote so it’s very easy to use. He also gave me instructions on how to operate everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were great took their time to get mt Frame TV mounted and running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of your Geeks mounted a TV on the wall for my parents at their assisted living location. Sterling was his name and Sterling service he provided. He took the time to make sure they had the best video and audio they could get. Thanks so much for the GEEKS! They are wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount in two rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very happy! The gentleman who came was wonderful!

    I would recommend this to a friend