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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1070 Showing 21,381-21,400 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team set up our TV in a timely manner. They showed us all of the ins & outs of operating our new TV. When they left, we were all set & ready to go to enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're quick, efficient, and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad's service went above and beyond! The mounted and all our TVs and Sonos on the wall, and provided great advice for other areas I asked about. I scheduled them to come back and do some more work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service on setting up new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my new tv on an existing mount and tech did set up (including signing in to streaming services I have) and all features on the tv. Showed me all the features and watched while I found all of the functions myself. Everyone needs a Geek to work these complicated features on the 4K sets!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit overpriced but well worth it and is adjustable too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specialist was courteous, let me know he was arriving early, and was very efficient in mounting our TV. He knew exactly what to do and had it up in no time. He helped tie up some of the loose cords and cleaned up after himself. Very pleased with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and Chris did an excellent job. They set up my Wi-Fi and adjusted the television settings so I wouldn't have to try and figure it out. All I had to do was watch TV. They cleaned up afterward and took the empty box to dispose of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad perfectly installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was courteous and professional. They even hid the cables behind the wall. They were able to diagnose that the tv mount I purchased separately would not work and had a back up one just in case. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agent very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service agent Robert was awesome! He was personable, knowledgeable, and very efficient. I was surprised he was by himself to mount my 55" TV and sound bar to the wall, but you could tell he had done it before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and fast install....geek squad team was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installers in Phoenix!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Orrin and Thomas make a great team! This is the second install that we had with them. Super nice guys and true professionals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Count on the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that did my install were great! They were super personable and respectful. I had a really great experience with the guys that can for my install. They were there on times ,?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Geek guys arrived on time and asked me to verify what we required. They did exactly what we asked for and explained clearly all details of the changes that were made and how everything worked. Very good professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, courteous and professional. Cleaned up all trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who put up our TV were great. Clean up well after installation and gave a great one on one with it’s functions

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Great job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job, very professional and they showed up right on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Snap!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Very professional, well spoken, polite, clean and very helpful. I couldn’t move the old tv and tv stand by myself so the two men that had come for the wall mount graciously helped me out. My house was a clean when they left as it was when installers arrived. 5 Stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nash and Nick to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came through once again! Friendly and knowledgeable as always, the young gentlemen were quite efficient and had our mount and 65 inch TV up on the wall in no time at all.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents that cam to my house were awesome. They let me informed if their time of arrival, used booties on their shoes, made sure I understood what they were doing and made sure I was completely satisfied before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice guys, did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers were very nice. They went back to the store to get the right mount and also had a longer hdmi cable for me to purchase. They answered all of my questions about my tv purchase and made sure everything was working before they left.

    I would recommend this to a friend