Customer Ratings & Reviews

The guys who came to my house to set up my television, portable projector and Sonos system did a great job, everything worked and they gave me full instructions on how to operate all the systems as well as helping me download all the necessary apps that I needed.

The geek squad was very friendly but I wasn't happy with the work. Let me start by saying that they only showed up at my house at 9:30pm, when my appointment was from 4-7pm. Naturally they didn't start drilling into the walls until around 10pm, which was not a welcomed sound for my two sleeping children. The bigger issue is that they measured the mounting incorrectly and were forced to drill a second time. I now have two big holes which I need to have repaired. One, this will cost me money but two, I can't even let someone repair the wall because taking the TV down to do so will void the warranty I purchased from Best Buy. Overall I am extremely aggravated with the situation.

The Geek Squad Team showed up on-time and had my 77" LG OLD TV installed in no time! The purchase did not include the wall mount, but they had a couple of options to chose (fixed/adjustable) from onsite. Got the adjustable and it works great.

The geek swat service is the best Best Buy has to offer nowhere else has this in any store. I can recommend one by any electronic Devices always ask Kiko’s wife specialist to help you choose the right electronic devices.

Geek Squad agent, Leo was professional, knowledgeable and did a wonderful job with our install.

The agents were excellent friendly courteous neat and explained everything well.

Great service. The team came into our home quickly, assessed the job at hand and worked fast and efficiently. Cleaning up as they went along.

Always excellent service from a group of professionals.

The mounting bracket works great with just enough tilt for my 82” Samsung. I would have thought you needed something more substantial looking. The intallers were great! They came in, no problem for them. Nice, neat install and cleaned up everything and headed out. And I had 50foot cable runs done in the attic.

The Geek squad is worth every penny spent on the service

the agents were amazing. They mounted the d TV and connected all my devices. They were knowledgeable, efficient and friendly. Justin and Lindsay are a credit to Best Buy.

Great quality Computer monitor, like the adjustable ht, angle, etc.

This, if you have the total tech support, is worth it. The big highlight of this service outside of not having to do it yourself is if the mounting fails and the TV falls Geek Squad will replace the TV if it broke (and it probably will have broke after falling). Granted, it's not terribly hard to do yourself if you want to save some money.

They came in and installed the TV properly. There was no issues at all. They did adjust the TV minimally, but you have to remember each person has their own taste in the quality of the image.

During March madness my 60 inch LG TV went out. I was hoping it wasn’t serious and just the power strip behind the TV. I purchased a new power strip and scheduled the geek squad to come change it out. They were very professional and efficient.

The team that mounted my TV was fast and very polite. They also clean up after themselves.

Super easy to install with the drill and basic tools super sturdy love the swivel and articulating amount

They only had to move the tv up a few inches on our current bracket. Wanted help explaining set up of options on tv and help with universal remote. Did not get that.

Glad I made this additional purchase as it took two experienced installers about two hours to install the TV and soundbar with items specifically designed to support a wall mount solution. I would have spent 5 times that amount of time most likely.

Great job. I am glad I used this service. The installer showed up on time, quickly installed the tv and made sure everything was working well before he left. Thanks.