Customer Ratings & Reviews

This is the third or fourth time I have had Geek Squad do work for me and every time they are great. They remember me and are very courteous. This time they called me a day ahead and asked if I wanted them to come a day early! Heck yeah, I was waiting on pins and needles for my new 75" TV!!

The crew was extremely professional, knowledgeable and personable.

Love their Geek Squad service, never an issue. We live an hour away from the closest store and always comes out when I need them.

the work they did was great and the techs were personally good guys. They were without many tools due to a 'truck change' which caused them to have to go back to the store twice. This turned a 90 minute job into over 4 hours. could have been avoided by a simple tool/item check before leaving. Service itself was fine and unlikely my issue will repeat

Excellent customer service! They were quick, efficient, knowledgeable & very professional. I wouldn't use any other service.

2 guys from your store who gave us excellent service and all my all family satified on their sevice with wondefull skill. I am willing to recommend thier job to other people who will be friends or neiborhood whenever I have chance. Thanks

Our Geek Squad installer came in and installed our 70" flat screen tv efficiently and quickly. He surveyed our input on placement and properly sanitized everything he touched. Amazing Service excited to continue working with geek squad moving forward!

We had ordered the wrong stand for the tv that we were moving from the family room to the den. The guys who came to install the new TV and move the other called to the store and got the one that was needed. Very happy with all the services the Geek Squad has offered and we have received.

It's been about 3 years now and this appliance still works perfectly well. No regrets making this purchase, whatsoever!

Chris Willeford and Brandon did a wonderful job mounting our new television above our fireplace. They got us hooked back up yo DirectTV and showed us features on our new FireTV. We were very pleased with their work.

I was so happy with the gentlemen who came to deliver and mount my new TV. They unpacked and took all debris with them. They installed my TV on the Table Top mount I had already. Thank You!!

The Geek Squad Agent was attentive, put on booties and wore a mask. He was friendly and knew exactly what he was doing. He answered questions and explained how to use the tv. He was most patient, a gentleman and a professional!.

TV and wall mounted brackets installed in living room

I’m so glad I had Best Buy install my tv. I had the install it on a wall and hide the wires. Everything looks great and they even set my components up and made sure everything worked. They also made sure my remote was set up and could run everything. Very helpful and great job!

I experienced excellent service from knowledgable people working in the store who assisted me with my purchase and then had prompt delivery and install by Geek squad during the same week.

Efficient crew that came in on time and made sure the install was perfect. They made sure I was happy before leaving. I would definitely recommend using Best Buy for TV mounting versus some of the “cheaper” options out there because they are transparent and have no hidden fees.

Great People, they have helped a lot and responded to all my questions. Gave some pro tips as well how to operate the device and what to do whilst using..

The Best Buy Home Advisor had ordered something we didn't need for this installation and I had to return it to the store myself rather than return it to the technicians who arrived for the installation. Also, the cable box on the back of the tv is falling and we had to set up another appointment to have that corrected. Nothing too serious though. I would still use them again.

It was super simple to schedule an appointment , definitely recommend the totaltech protection plan which i was able to get free installation for a 55 inch tv! otherwise i wouldve paid $150

Great communications and timely arrival was only the beginning to my excellent experience. Ismael got to it right away, measured twice to ensure accurate I stall, and cleaned up afterwards. Very impressed by Ismael's professionalism and knowledge.