Customer Ratings & Reviews

Great support from the Best Buy team. I highly recommend

I would like to give Best Buy's Geek squad a thank you once again for doing a really good job

The agents were courteous and mounted the TV perfectly. I am very pleased with the TV, and I am very willing to recommend Best Buy.

New TV is great. Installers set it up perfectly. We are very happy with our new Sony 50" TV.

The guys were good, but they seemed like they just wanted to put in the minimum effort and leave. TV looks good and everything works. I just fell like I was not a priority.

The technicians weregreat On time Efficient Competent Frindly

The two young men who did the work did an outstanding job with the installation, and almost more importantly, they took the time I needed to understand all the new equipment. Based on my Geek Squad history, I will definitely work with Geek Squad again.

I already had a TV mounted above my fire place. They attached the TV onto the existing mount - looks great. With that being said they said they didn't have time to mount my new mount on a wall. - not sure why I payed full price for an install when half the work was already done for them....

They only had to move the tv up a few inches on our current bracket. Wanted help explaining set up of options on tv and help with universal remote. Did not get that.

it works, what more can I say? It was installed quickly and efficiently by the Geeks And everything functions as it should.

The agents installed my tv and set everything up for me. They were fast, very knowledgeable and very customer service oriented. Thank you for having knowledgeable staff.

The 2 young men who installed my TVs, wall mounts, sound bars and mounts + internet switch did an amazing job. After installation was completed, they setup all the equipment so it was ready to go. A+ job.

The team was very good at explaining the process and helping me to understand the rationale for certain aspects of the installation.

David and the other Geek Squad man were the absolute best-They answered all my questions and gave me step by step instructions -Were so helpful -I can’t say enough good about them

The agents mounted my 2 TV. They were very nice, helpful, kind. We had a little trouble they stayed until it was fixed. I thought that was wonderful. They showed me how to use my TV which is a big deal because it's new. I want to thank them so much for the help.

Mike and James were terrific. I really like how helpful they were with the install as far as suggestions to enhance our experience. They placed the tv at terrific eye level and kept a clean work area! Would definitely recommend to my fellow man

Two installers came out removed the old TV bracket off of the wall. Adjusted the bracket to the new location for the larger TV screen. They were very professional, cleaned up their mess and set up the Smart TV's WIFI software giving me a quick review of how to operate the device.

Great People, they have helped a lot and responded to all my questions. Gave some pro tips as well how to operate the device and what to do whilst using..

The agents mounted the tv very nicely and even double/triple check their work!

The team showed significant level of respected for my property and opinion