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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1073 Showing 21,441-21,460 of 38,693 reviews
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and install. They were on time, knowledgeable. Glad I used them. I would wish all installs were this good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy/Geek Squad once again complete a terrific install of my Samsung Frame TV. This is another in a long line of Best Buy/Geek Squad installs that was first rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad removed old tv and mounted new tv on wall. They did a great job to make sure tv worked with cable and surround sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV carefully and efficiently and threaded the necessary HDMI cables through the wall for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected the soundbar perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was only the connection of the soundbar to the new tv that was done since we changed our minds about the wall mount on the new tv. our soundbar is perfectly in sync with the tv. we love the sounds! great work for the geek squad guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job installing my mount and tv. They were efficient and took all the boxes away and packing. My only negative was the explanations on how to set up the remote was a bit too rushed for me especially since there are no instruction manuals anymore

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Georgia peach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Very courteous and polite service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Safe and secure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily mounted in just a few minutes. Geek Squad are excellent workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence service received from Greek Squad and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always use Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out and mounted the television on the wall and connected the receiver and the Hue lights. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Count on the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that did my install were great! They were super personable and respectful. I had a really great experience with the guys that can for my install. They were there on times ,?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    His great person and give me alot of advice about my son what he should play in his playstation s5 what level thank for having great team best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and set everything up for me. They were fast, very knowledgeable and very customer service oriented. Thank you for having knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch*****

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad several times and have had excellent experiences each time. So worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team showed up on time mounted, programed the Tv and answered all my question concerning networking and streaming. They were GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google TV 55"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional scheduling, delivery on time and installation in no time. Haul away as well. No issues and no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv under less tgan perfect conditions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were kind courteous and knowledgeable. They both had wonderful attitudes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. The guys arrived a bit ahead of schedule, they were very nice and professional, we discussed location, mounting position, they were done in maybe 30 or 45 min total, and cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick. The gentleman doing it gave us great suggestions and we are so grateful. Everything looks amazing!! Thank you!!

    I would recommend this to a friend