Customer Ratings & Reviews

Our first set up was not the best. We had to get a new Geek.group.to.help us with our remotes connecting with the TV. They were great!

Great service. The team came into our home quickly, assessed the job at hand and worked fast and efficiently. Cleaning up as they went along.

The Geek squad agents were excellent. They worked quickly and neatly. They mounted the TV, did all the setups, explained usage , etc.

The agent installed the tv in my bedroom apartment quickly

Excellent service from start to finish! He was polite, answered my questions, confirmed my desired placement before install and showed how to use when done!

great install, team was great everything went smoothly

I have had Geek Squad forever and they have alway been very good!!!

Technicians were both great and efficient. They came in looked at what needed to be done, explained how they were going to do things and then got to work.

The Best Buy Total Tech Support team came through and installed our new 65" Sony Bravia flawlessly. Very impressed with the efficiency, professionalism, and knowledge of the team. Especially during the Covid-concerns, safety was a top priority, too.

I had a confirmed appointment intall a new 77” tv. As the end of tbe 3 hiura window was approachjng and no deliver in site, i called for an update. After some time, the rep said they are running late and wiuld be there in 39 minutes. An hour later, astill no TV. Another call and this time, the installers wouldnt answer his call. 90 minutes later still no TV. I finally get a call back at 9:45 PM asking if I still wanted him to come. At that point, family isnin bed and I wasnt about to have installera there appraching midnight. The worse part was I left work early, moved furniture out if the way and removed current 65” TV and sound syatem. I now have to wait “2-3” days for somejne to call me back and reschedule because the TV in in transit….aka still on the guys truck. Terrible experience so far.

The agents were punctual, efficient, professional and friendly. They programmed the tv before they left.

Agent Aaron did a wonderful job of mounting my TV with my sounder and connected all of my units.Everything works and sounds BEAUTIFUL. He is the best!

I used them once and fix my computer. Did an excellent job go to all the viruses and the junk off my computer so it’s now running a lot faster than before and loaded some anti-software so the viruses will not come back in the future

The person came at the prescribed time, got to work installing the TV and was able to everything done in less than 30 minutes. I was very impressed.

The agents who mounted our TV went the extra mile to make sure we were happy with the location and they took the time to connect all the devices!

Geek Techs was awesome, very professional ... friendly and helpful. Answered all questions we had on installation of our TV mounted on the wall. Spent time explaining each component and made sure we were comfortable with it's operation

They did a great job and looks great on the wall much neater

Great TV, great price, quality item and geek squad installed it for me. Made it happen. I could not have done this myself, but I have a geek squad standing by my side and helping me to enjoy the television that I purchased

Excellent job performed by pleasant and experienced techs

Quality mount. Love how flat it makes the TV to the wall