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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1074 Showing 21,461-21,480 of 38,692 reviews
  • Rated 5 out of 5 stars

    Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and professional. I would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount fitted perfectly for the space . Also, allows the flexibility of moving inward and outward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real pros!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad duo was, professional throughout, skillful, fast and courteous. I would recommend them to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is top notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to review this as amazing. The Geek Squad installers are always profession and respect my home when they install. I can’t be more satisfied than their work. Thank you Geek Squad, Best buy, and Magnolia!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mounting TV Misunderstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician mounted my tv, but I was expecting him to actually open the wall and drop the HDMI cabling inside, like my other TV's. I think $250 is too much for basically mounting the hardware on the outside of the wall. I will not use your service again for this particular job. Also, I could not get any basic TV channels on the Samsung TV. Tech told me I needed a ROKU or AMAZON Stick. I located it 15 mins after he left and I texted him to let him know, but he NEVER responded. "I" got the TV working with the ROKU stick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SqS WAS QUICK AND EFFICIENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew what they were doing. They were quick and efficient. They also were very kind in explaining how the new TV works as we had never had a smart tv before. I still need a bit of training but we're enjoying the new equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 2 Geek Squad agents mounted both TV's quickly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents took down my 55 " TV and re-mounted it downstairs. They mounted my new 65" above my mantle. They then programed it in. I was watching my new TV in a relatively short amount of time. Both agents were very friendly and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and informative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 3 TV's and connected my sound bar. They were very courteous, respectful and talked to us older folks like we have a brain. I would definitely recommend them to anyone. I thought they were very thorough but quick in getting the work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up on install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very nice, called before arriving and made sure i was happy before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The team came into our home quickly, assessed the job at hand and worked fast and efficiently. Cleaning up as they went along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and mounted my tv and sound system. They also took away the old one and the boxes. They were very friendly and explained what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Joib!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Very respectful of out home. Did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installers in Phoenix!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Orrin and Thomas make a great team! This is the second install that we had with them. Super nice guys and true professionals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad clean work on my tv mount install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very timely, professional and organized with my project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Claylady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected our tv to our antenna, which is what we wanted. He gave us information that we needed to feel that we are on the right track. He was very polite, and finished quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent just connect it to the internet and made sure everything was working properly. They set this up for my daughter in New Orleans where she is going to college. I live in Pittsburgh. Agent was polite, on time, courteous, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Qeek Squad installed the television in a time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was polite and professional. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Serviced set up explanation. Helped with apps and all my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hit a home run again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great! Arrived on time, set up was quick, all questions were answered and it was good to go. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted our TV went the extra mile to make sure we were happy with the location and they took the time to connect all the devices!

    I would recommend this to a friend