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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1074 Showing 21,461-21,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    Super satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install agents were prompt, knowledgeable and courteous. It was a great overall experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and good. They were not able to wire behind my walls unfortunately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional of Best Buy like it a lot very secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I paid $200 for $600 worth of service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid $250 for a Tech support plus account. Have had them install 4 big screen TV in my house. Without the plan, it's like $200 or more per installation. With the plan, its fifty bucks each. So I paid $200 for $600 worth of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you mark for a great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek squad service tech was freaking awesome. We talked like we knew each other already. He is extremely knowledgeable about the products and what he was doing. I’d definitely have him come back and do another install again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WFIII from Aiken, SC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad team performed an excellent install of our new Samsung 65" TV. They removed our 55" TV that was destroyed by a lightning strike and hook up the new one very swiftly and professionally. Kudos to Jacob of the GEEK team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV to the wall very professionally. He arrives at my residence on time and he cleaned up after his job was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad mount our new 75” TV. This was the first TV we had professionally mounted. We couldn’t believe how quickly they had the job perfectly done. I loved that they took care not to track dirt into our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My New Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBUDS Airsport are just what I was looking for. It not only provides quality wireless sound but I no longer have to be concerned about the earbuds falling out of my ears. And no more worrying about tangled wire lines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy and Ishmael were fantastic! Beyond friendly and informative. Worth every penny because everything is complete when they're done, TV is mounted where you want it and apps are set up. All I had to was sit back and watch TV. And I learned a few things about my smart TV I wouldn't have known!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastest Tv installation I have ever seen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Tv and hide the cables within 10mins and cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly and professional. Service was great. Had 55 “ LCD tv installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alysia , a real professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alysia was professional, did a great job& a credit to the Geek squad. Removed old tv, Mounted new tv & Instructed us on how to operate tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The efficacious Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew who installed my OLED Samsung 4kTV did a wonderful job, the TV has performed flawlessly thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The very BEST Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony and Brian have got to be the absolute Best Employees at BEST. They worked at a lot of wires and finally got all of them working properly. They were professional, courteous and extremely efficient. Kudos to BEST for employees like Brian and Tony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent mounted the TV quickly and very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV in a very timely fashion. He also explained how to operate the mount of needed. The agent was extremely knowledgeable and professional i would highly recommend him to everyone i know. Also my daughter was extremely excited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and set up all my devices quickly. They worked with my availability and made the whole process stress free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. They were fast n they came early. Knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the Geek Squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, on time and a really clean job.

    I would recommend this to a friend