Customer Ratings & Reviews

Everything was set up correctly and worked the first time.

The agents mounted my tv and connected it to my devices.

I am happy with my installation and will request their services again.

Quick and efficient! Friendly customer service. They ensure you’re happy with their work before leaving. Definitely recommend!

Geek Squad installed my 65" tv to my beloved brick fireplace. They did an amazing job, were incredibly knowledgeable and professional and made sure that my preferences were incorporated in hanging the TV. They exceeded my expectations on every front.

Geek Techs did an awesome job. I highly recommend.

Carlos Benitez was excellent. He and his associate were cordial & knowledgeable.

Professional work that will not go unnoticed. This

Agent was accurate, competent and super friendly. He was awesome!

GeekSquad, Jason & Matt, we’re perfect gentlemen, they both knew exactly what they were doing, as well as protected my flooring & wore booties inside the house. I highly recommend Jason & Matt

Great service through excellent handling and taking precaution during installation is the hallmark of Geek SQUAD

… upon arriving, he informed me that the full motion bracket that I had already purchased, was not good for such a large TV, (65 in.) … he had standard, fixed, brackets on his truck. … If full motion was not best, I would think that the sales clerk would know, and I could discuss with him before I made a purchase. ..anyway, I had him install the full motion that I already had.

The setup and installation did not even take the installers one hour. They worked with my schedule and notified me when they were approaching my home. Great service

The Geek Squad's service went above and beyond! The mounted and all our TVs and Sonos on the wall, and provided great advice for other areas I asked about. I scheduled them to come back and do some more work.

The agent installed my TV, connected everything and instructed me on how to use it. He was very efficient with the installation and very patient reviewing all the wonderful things this TV can do. The Geek Squad is the best!

The guys came to install provided option on best placement. They even took out the boxes and trash and left area clean. We have cats and they were mindful to not let them out and weren’t bothered when the cats checked out what the wee doing and tried to get in the boxes.

Two of the three different visits involved professionals with pleasant demeanors.

2 Best Buy agents delivered and mounted my 75” 4K tv on my 3rd floor loft wall. Them two were very professional. I needed 1 extra hdmi cable and they had me purchased it right there and then from them. They cleaned up their mess after the work and set up my other devices.

Agents mounted tv exactly where we asked, hooked up all equipment, tested tv and explained functions. The installers were totally professional, quick, and knowledgeable. Highly recommend. Peace of mind knowing everything was done right, made the investment worth every penny spent.

This was the most absolute garbage service I’ve ever purchased. The contracted company felt they only needed to use two screws instead of the required amount and resulted in the bracket bending and the TV falling off the wall. I had to work with 4 different parties to get any response on a refund. Contacting Best Buy customer service told me to call Samsung which had absolutely nothing to do with the problem then told me I needed to go into a store to file a claim when they could’ve done it for me online. Will never be using geek squad again and have told everyone to not use this service ever.