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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1076 Showing 21,501-21,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    everything was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad communicated well on install day. all items installed went very well and everything tested before they left. review made with us before leaving of all equipment, cleanup was very well done and the two members of squad were very personable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dianne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the tv, your people who scheduled my delivery and install really screwed everything up, not once, but twice. Very unhappy with all the problems I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very patient & understanding. TV looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, very patient as my husband had Hulu acct & I did know password! Finally got ahold of my husband & got info.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    KTGeekTVInstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The end product was very good and the Geek Squad installation looks professional. I really like the Tech who finished this project and the on phone staff who arranged the final installation. However, from time of delivery to final installation was over two months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super simple to schedule an appointment , definitely recommend the totaltech protection plan which i was able to get free installation for a 55 inch tv! otherwise i wouldve paid $150

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Mike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable, helpful, and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are all that and a bag of chips.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy with the gentlemen who came to deliver and mount my new TV. They unpacked and took all debris with them. They installed my TV on the Table Top mount I had already. Thank You!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Donny is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation service, ably led by Donny, is the best. It is regrettable that the computer repair service is unsatisfactory. The computer repair staff that I encountered are uninformed and rude. Hope this can be approved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DOPE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that did the install was punctual and chill! Bro was a fellow Cole fan! It was a cool exchange and I pray traveling grace on the guys as they travel across this word helping people with they installation needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talent of men at installation incredible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was delivered with the utmost care and consideration. The installers new their jobs well and comment ed on the superior qualties of the products we have purchased. They spent time with us and made themselves available for any further questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 65"tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the agents were extremely knowledgeable and did their job very well and quickly. They kept everything very clean and took all the garbage with them. I wanted to give them a tip for doing so well they said they can't take money. Job well done!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional, did not only a great job mounting the large screen TV but also switching out the previous TV to another room. They also set up the remotes and got us ready to use both our new and previous purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides timely service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geek Squad for several years and haven’t been disappointed. They’re always on time or early for appointments & call ahead of time. I use them for any set ups that I need some including computers, desk, ring doorbell and smart locks. I recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with our setups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked quickly and efficiently and got the 75" tv mounted to the wall nicely and got the tv up and running. It would have taken us so much longer to get it mounted and set up....very happy we had them do it for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team showed up on time mounted, programed the Tv and answered all my question concerning networking and streaming. They were GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew where on time , very professional and friendly. They removed my 70" , relocated and remounted it as well as hanging my new 85" tv. Saved me a lot of headaches trying to manage the mounting by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV to the wall very professionally. He arrives at my residence on time and he cleaned up after his job was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service from the Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad(Joshua and Joe) came last Jan. 29 and installed my tv on the wall. They did a lot of additional services and went out of their way to get my tech up and running. They were eager to help me out .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been using the geek squad for many years! We’re always pleased with their work! Excellent crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service happy with everything and people whoknow what to do

    I would recommend this to a friend