Customer Ratings & Reviews

The customer service we received was above and beyond anything we expected. They were so incredibly helpful and answered questions. It was our first time using Geek Squad and I would definitely use them again.

Roberto and Ryan arrived on time. Set everything up with no problems at all. I would like to thank them for their quality service and reliability and dependability.

The agents mounted my tv on a wall above my fire place. They did a good job.

very professional, excellent customer service amazing work

The agents were very personable and professional. Did the basic set up I requested and also offered suggestions to improve my set up. They were very timely and were good about keeping me updated on their ETA.

Barry was fantastic! Called ahead. Thoughtful on best install options. Flexed to our schedule and suggested a better mounting option. Real pros. Pleasure to work with.

Love the tv. The color is fantastic. No problems so far.

Received excellent service. Technicians were courteous and knowledgeable.

The agent was very professional and nice and answered my questions.

they did not connect everything. The guys said the wiring was to old .

The squad did a great job dismounting the old tv and installing the Sony. Answered all my questions and were totally professional and easy to get along with.

Bestbuy did a great job delivering it on time and having it wall mounted. Picture quality is near perfect. Blacks look stunning. The only down side is no support for DTSMA.

Agents were very friendly and got it done in a fast and safe way

I would recommend using the Geek Squad to mount & set up you new TV from Best Buy. They arrive on time with everything needed to do a perfect job. Afterwards, they optimize the picture & explain how to start the TV. In our case it was a Toshiba 4K with built in Amazon features.

I completely appreciate their installation services. Gjey are always knowledgeable and professional. Yhey ho above and beyond!

Skilled team. Great work and completed job on time.

Geek squad did a great job for us. Very professional and friendly. Hooked everything up for us a showed us how to use it. Very pleased

The boys from Geek Squad installed this above our fireplace for our 65” LG Nano and it was fast and the mount is solid. Pretty sweet that you can change viewing positions. Best Buy says it works with all televisions in size range.

Had to come twice to the house, since I am not that tech savvy, to synch m streaming device to the TV. was patient and did not make me feel stupid, but was veyr helpful.

The Geek Squad set up my new TV quickly and removed all packaging. Then they stayed to answer all of my questions and let me practice with the universal remote. I was very pleased with the experience.