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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1078 Showing 21,541-21,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team! My tv was installed in a timely manner and I was instructed on my new tv operations. This was very helpful because I owned an old model. Thank guys very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick. The gentleman doing it gave us great suggestions and we are so grateful. Everything looks amazing!! Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saves the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy and his partner were great and funny guys. Had the tv up in no time with no damages or extra hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a stone fireplace built with the tv mounted above the fireplace. I never could have done it without the GEEK Squad. It took the a little while & I had to run to Best Buy to get another type of bracket & they waited patiently. The did a great job mounting the tv on the dry stacked stone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Claylady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected our tv to our antenna, which is what we wanted. He gave us information that we needed to feel that we are on the right track. He was very polite, and finished quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Prompt and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys showed up and in about 30-45 minutes had the TV mounted and working. It would have taken me several hours to do what they did. These guys definitely knew what they were doing, consulted with me when necessary, and in general were courteous, professional, and got the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris Willeford and Brandon did a wonderful job mounting our new television above our fireplace. They got us hooked back up yo DirectTV and showed us features on our new FireTV. We were very pleased with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service an professionalism was great! They were on time and did an excellent job installing the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that installed our new tv did an excellent job and were very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting and remote programing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in mounting the new wall mount and programing the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 86" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with the Service Tech Jacob he was very helpful and setup the 86" LG If you ever need to have a install and you live in Indiana call on him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were beyond wonderful. Local knowledge and patience with questions. High marks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and set up all my devices quickly. They worked with my availability and made the whole process stress free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service ... fit the mounting hardware to the TV with precsion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad for many of my technological issues and installations for over 5 years. I couldn't be more pleased with the quality of service they have provided over the years. Two thumbs up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super polite, called ahead, neat and clean at job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barry was fantastic! Called ahead. Thoughtful on best install options. Flexed to our schedule and suggested a better mounting option. Real pros. Pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed two TV wall mounts, mounted two 70" TVs, and got both TVs connected to building cable network. Then they disposed of our old, heavy 65" TV. Start to finish, including cleanup, was less than two hours. And they were slightly early for the appointment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and install. They were on time, knowledgeable. Glad I used them. I would wish all installs were this good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech showed when he said he would, and was very accurate in the installation, measured everything twice to insure it was centered. He cleaned up any mess that got away while he was drilling holes in wall. Even advised me how to fix a issue that some people complained about on my sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad=great squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered our tv and unboxed it. After moving the existing tv to our bedroom they then set the new tv in position and got it all set up with our wi-fi and cable box and showed me how to use it. Great guys, very knowledgeable.

    I would recommend this to a friend