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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1078 Showing 21,541-21,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who mounted my 65" TV was very professional and knew exactly what he was doing. He was able to drill holes in my 1976 panel walls and hide all of my wires. It looks terrific. Measurements were perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jaun Carlos Castaneda.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job looking to get an other install. Did a good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved the guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were amazing; very polite, neat and efficient. They did a great job! Unfortunately they had no supplies on the truck from the store and they didn’t even have the hdmi cable or coax hardware!!! They were very apologetic but it wasn’t their fault... Best Buy didn’t send them with a proper truck!!! Very annoying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY PROFESSIONALS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DELIVERY WAS ON TIME AND THEY HELPED ME TO SETUP AND MOUNT THE TV IN MY MEDIA ROOM WHICH IS UPSTAIRS,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team members were on time, asked guided questions, and performed their job beautifully. After completing the job they asked of I needed guidance on anything pertaining to the install and product. They did an awesome job installing my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery guys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys brought the first TV that was cracked, they were apologetic even when it wasn't their fault. When I got it rescheduled the guys checked it out eeal well before they started the install! Great service from the delivery team and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a great job dismounting the old tv and installing the Sony. Answered all my questions and were totally professional and easy to get along with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Geek guys arrived on time and asked me to verify what we required. They did exactly what we asked for and explained clearly all details of the changes that were made and how everything worked. Very good professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleasenty surprised with how well this 98” tv performs for the price. Everyone is impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical Support and Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable, professional, and reliable TV experts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had my TV up and connected in a snap.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job mounting my 77" TV which included a TV mount and cable management box that I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. The removed the old tv and mounted the new one to include making sure the programming of the remote was optimized. This is the second time they have been out to help. They were wonderful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the guys came out to deliver and set up my TV they did a great job. Very personable and knowledgeable. They did a great job and refunded me on the mount and fireplace installation upgrade since they were able to use my old bracket. I would definitely recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv and devices were calibratedd. Felix gave insights as to the next product required for optimal experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person came at the prescribed time, got to work installing the TV and was able to everything done in less than 30 minutes. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    harperhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great. TV looks great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed in minutes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bracket does it all. Very sturdy and if the Geek squad can install it so quickly anyone can. The only reason we went that route is because our tv is very large and delicate. We didn’t want to take the chance of damaging the tv. Tilt features also on this mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and Chris did an excellent job. They set up my Wi-Fi and adjusted the television settings so I wouldn't have to try and figure it out. All I had to do was watch TV. They cleaned up afterward and took the empty box to dispose of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek squad service in wall mount for my new television and they are really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hardware mounting very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TV hardware I owed so easy to use. I would highly recommend it to anybody.

    I would recommend this to a friend