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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1079 Showing 21,561-21,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    Joe did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe showed up early, with my permission, delivered and set up out 75" Sony TV, connected it to out home theatre system and showed me all the neat bells and whistles. He worked quickly and efficiently, and was very knowledgeable. A great job! Thanks, Joe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money I spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional service these guys performed was the best money i spent out of the whole package. They came in and quickly performed the work and taught us how to use the new equipment in a very informative and polite manner. When they left all the trash and mess was gone with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Very helpfull and knowledgeable. Answeeed a my questions. Set everything up the way i wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brenden and Rico were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did an excellent job . Efficient and neat. Answered all my questions before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted and set up my TV were so helpful. It was definitely worth the purchase price to get this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job as for as a wall mount and the geeks are the best for installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were the best! Exceeded my expectations. Great attitudes, friendly, and really cared about our input of what we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I didn’t try to hang 75 inch tv by myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad come install two 75 inch tv’s I purchased. Excellent job’ no accidents. Glad I had them come in to do it only $50 if you get the yearly. Expert advice contract. Well worth it. Got a discount on extended warranty and removal of my old projection tv’s. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is and Excellent Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roberto and Ryan arrived on time. Set everything up with no problems at all. I would like to thank them for their quality service and reliability and dependability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most polite and competent techs around!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech people are real professionals that are so polite as well as professional, thank you. They take all the necessary time and do not rush and also leave the work place spotless.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit overpriced but well worth it and is adjustable too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents installed my tv and all my products were really knowledgeable and helped with all my questions really would recommend to let the professionals do there job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad who installed my tv did an excellent job! His name was Evan and he did a great job! He was on-time, patient, showed knowledge of the product and walked me through every step of the installation process and how to use my new tv. He was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very professional. Problem with arrival time and communication to me rhat the tech would arrive outside the provided window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will definitely use the service again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Covid safe. I wasn’t sure what hight I wanted the tv but the people from the geek squad helped me. I would actually lay in bed and say higher or lower. They were they friendly. I will definitely use the service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guy was excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man who came was very professional, knew his stuff...the only thing I didn't like was he sold me an extra long USB cord saying the one supplied with TV was to short. Maybe true, maybe not ...I purchased anyway. Otherwise I have been very happy with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install 65inch living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 65 inch Samsung which was perfect for living room. Installaion was great, Quality people very efficient install process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up up and away off the table

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought the more expensive mounting. I’m thinking about buying another one for my other room and thank goodness the geek squad put it up for me 123.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nash and Nick to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came through once again! Friendly and knowledgeable as always, the young gentlemen were quite efficient and had our mount and 65 inch TV up on the wall in no time at all.....

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service very friendly and very professional!

    I would recommend this to a friend