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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1079 Showing 21,561-21,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Swuad did a great job. Very professional people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV & sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech Group installers were very Professional-Paper booties on their shoes-Face Masks- cleaned up all packing items-spent time explaining the operations of the new TV & sound bar-calibrated Sound bar- Very pleased with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service all the time. Never had a problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came on time. Did an excellent job mounting the tv & explained the features on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone that came was respectful and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed our TV was timely and very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RAYS TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my 65 inch Vizio tv i bought from best buy. Geek squad as usual installed it and programmed my remote. Every thing works well. Great purchase. Will continue to buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brad from geek squad did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brad from geek squad was the most professional and courteous tech I have ever met. Hands down the most superb service anyone could ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good: Best picture quality. Bad: No DTS-MA support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy did a great job delivering it on time and having it wall mounted. Picture quality is near perfect. Blacks look stunning. The only down side is no support for DTSMA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a defective power on situation the installation Team came back to my home and replaced the entire TV. They did a perfect job and everything works perfectly. I love the Geek Squad!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B&B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was done very professional we love having Geek Squad mount our TV the mount itself is very sturdy and they didn't mess up the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up up and away off the table

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought the more expensive mounting. I’m thinking about buying another one for my other room and thank goodness the geek squad put it up for me 123.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mount!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I purchased a tilt mount, but the mounting holes did not align. The next day I exchanged it for the correct mount and the Geek squad team installed the new one in just one day. Kudos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had wrong mount , rescheduled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The couple that came out were very safety conscience and professional. They tried and the mount was not going to work on the tv. They gave me info on which one to buy, I returned the mount and bought the one they recommended and rescheduled appt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous and professional while in my home. I purchased a $3500 OLED TV and quite frankly they are extremely thin and I would not want to personally take on the risk of handling while mounting. I considered this money will spent in protecting my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done right AND they cleaned up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the respectful coordination of the appointment, through the clean up up after the job was completed, I enjoyed the Geek team’s excellent service. Heads up call to keep us informed of timing. Configured the cable remote to operate the tv. Bravo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new 65 inch set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to come twice to the house, since I am not that tech savvy, to synch m streaming device to the TV. was patient and did not make me feel stupid, but was veyr helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time that I had a TV mounted, so I didn't know what to expect. Although it went smoothly, I should have checked the wall before they left, I would have noticed that there was damage to the wall. At $199, to install, I thought it was a little steep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agents are to be commended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent was attentive, put on booties and wore a mask. He was friendly and knew exactly what he was doing. He answered questions and explained how to use the tv. He was most patient, a gentleman and a professional!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always go a little bit larger than needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install with the drill and basic tools super sturdy love the swivel and articulating amount

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy house

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good value and easy to use, would definitely recommend to others

    I would recommend this to a friend