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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1079 Showing 21,561-21,580 of 38,692 reviews
  • Rated 5 out of 5 stars

    Up up and away off the table

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought the more expensive mounting. I’m thinking about buying another one for my other room and thank goodness the geek squad put it up for me 123.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount; Greater Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mount with my new 86 inch LG. Mount is great abs easy to use. The Geek Squad team was even better. Professional, courteous and great guys. Felt safe and enjoyed them coming. Simply Outstanding. Would have those guys back anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV to the wall very professionally. He arrives at my residence on time and he cleaned up after his job was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very nice, polite young men came in and had our TV mounted on the wall in short order. They spent some time helping us get is set up and showed us some of the features. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65' TV insulation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insulation service. Very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD WAS AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TEAM WAS COURTEOUS, PROFESSIONAL AND CLEAN IN SET UP AND IN REMOVING UNEEDED ITEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys arrived on time, and were the most professional I have ever seen. They worked tirelessly and efficiently to make my installation perfect. I would not hesitate to call them back for any of my future needs. Phenomal job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team showed up on time mounted, programed the Tv and answered all my question concerning networking and streaming. They were GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alysia , a real professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alysia was professional, did a great job& a credit to the Geek squad. Removed old tv, Mounted new tv & Instructed us on how to operate tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    second time and on time thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe and teammate were excellent. have only had the chance to use about 10 days so hopefully the install is good and will last . would def recommend the geek squad those two installers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek squad installed my tv quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and they knew their work it was great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have been happier with the Best Buy techs who mounted our TV. They were super friendly, efficient and helpful with their suggestions for the best set up. They made a tricky mounting look easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount works great with my new 55" Samsung Q60A TV. I had the Geek squad install it and they did a super job. I am able to extend the mount 14" away from the wall and angle the TV so I can watch it from the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top rated installation, ease of mind for hanging fragile television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad did a great job of installing TV Bracket ! They also programed My New 55" TV, and were very patient ,and answered all our questions. I will use the Geek Squad on My next project.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still Waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great job mounting TV Wall Mount but HDMI cables I purchased were to short and Geak Squad was out of them on Truck was able to hook two cables together for temporary use but have not been able to come up with a time frame for both myself and Geek Squad to finish install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived earlier than scheduled. They promptly removed the existing TV (which was broken) and installed the new one. They ensured everything was working correctly and provided an overview on how the new TV worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate Best Buy connection Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleased with the connection and setup services provided by the agents. All was setup, connected and ready to go. They took the time to be sure i knew what I was doing to operate everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job mounting and setting up my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rich the manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich the manager was so awesome! He help me a lot with getting my installation sit up for my new tv I had bought from Best Buy.

    I would recommend this to a friend