Customer Ratings & Reviews

Genti and the crew did an outstanding job mounting my tv and setting up the remote. Took the time to measure so it was centered on the wall and even offered an option to cords running down the wall! Highly recommend.

The Geek Squad (Shane and Rayne) were excellent! Courteous and professional, they knew their “stuff” and got the job done very proficiently. Answered all our questions and gave a great lesson on using the new products. Highly recommend them.

Set up went smoothly. Techs were knowledgeable, polite and helpful.

Great Installation by Best Buy Installers ... These Guys know what they are Doing ... They completed the Job in about an hour and had my 65 inch Big Screen 3D TV Mounted and wired and completed ... I’d recommend these guys to anyone who has a Large screen Tv they want done ...

The guys were great, very patient as my husband had Hulu acct & I did know password! Finally got ahold of my husband & got info.

Service was great. Techs arrived on time removed the tv from the box. Installed all the hardware for mounting and mouted the tv. The techs initialized TV installing apps. The also set up the remote.

The guys who came out were excellent. They were on time explained everything ask how I wanted it every step of the way, extremely helpful and I was very happy

Service was excellent! This was my first time using Geek Squad and it was for TV installation. Daryl kept me informed about his arrival, he was genuinely caring and courtesy. The whole process was smooth.

Clay was professional,very knowledgeable and friendly. It was unfortunate that my speaker system was missing the wall brackets. He could have made extra money. That's on Best Buy not him as the speaker system was delivered a week before (even though I asked they not be)

Agent was VERY attentive to my needs and desires for the installation. The agent was also very knowledgable and wouldn’t leave until he knew i was satisfied with the services provided.

The team that installed my TV was on time and extremely efficient in helping wall mount and set up my TV. They were clean, professional, and courteous and got the job done right. I would definitely use Geek Squad for my next TV as they made the whole process of buying to watching super easy.

the guys did a great job. i would have them come back again if needed.

The set up was done very professional we love having Geek Squad mount our TV the mount itself is very sturdy and they didn't mess up the wall

The agent arrived on time and installed my TV professionally. After installation I noticed that the TV is not aligned. The agent patiently looked into it for me. Also installed the TV box for me.

I was very satisfied with the quality of expertise and professionalism demonstrated by the Geek Squad personnel who installed the attachment to hold my 85 inch TV. They arrived on time, worked diligently to complete the task; and cleaned up their mess.

The initial agent was outstanding, she knew exactly what needed to be done and she did a great job! Sorry I don’t have her name. I know that she is out of the Alliance Store. Great customer service!

The agent was absolutely fantastic did an exceptional job was very courteous and professional

Great service. ❤️❤️❤️ Highly recommended TV!❤️❤️❤️

The agents were punctual, efficient, professional and friendly. They programmed the tv before they left.

Brad from geek squad was the most professional and courteous tech I have ever met. Hands down the most superb service anyone could ask for.