Customer Ratings & Reviews

I paid for the Premium TV mounting service after being told by a Best Buy associate that the cables would be mounted within the wall. When installers came to mount my TV I was told by the Geek Squad installers this could not be done since I had a Samsung TV that uses the Samsung One Connect (something I discussed with the associate in the store). Their recommendation was to tape the power and One Connect cable to the wall and paint over it. The TV itself was mounted properly as one would expect, but I would not recommend the Premium service based on my experience.

Junior was terrific and very knowledgeable about how to tell us! The earlier guys from Boulder were awful, so ask for Junior.

Excellent service by the installer. Such a refreshing attitude he had. Wish i had gottem his name. He needed to be recognized.

The installers came at a reasonable time and were able to get the installation done within an hour & half.

Excellent and professional service from a couple of very knowledgeable experts.

Great job - they made it all very easy. Contacted me to let me know the arrival time and were good about setting up everything.

Excellent job. Pleasant tech. Very pleased. He arrived on time. Installed tv and showed me how to use new remote. Would recommend Best Buy

I experienced excellent service from knowledgable people working in the store who assisted me with my purchase and then had prompt delivery and install by Geek squad during the same week.

Barry was fantastic! Called ahead. Thoughtful on best install options. Flexed to our schedule and suggested a better mounting option. Real pros. Pleasure to work with.

The Geek Squad workers were excellent in their product knowledge and were very conscience with the care of my merchandise. They also cleaned up well and removed all the empty boxes and trash,

The specialist was courteous, let me know he was arriving early, and was very efficient in mounting our TV. He knew exactly what to do and had it up in no time. He helped tie up some of the loose cords and cleaned up after himself. Very pleased with the service!

David and the other Geek Squad man were the absolute best-They answered all my questions and gave me step by step instructions -Were so helpful -I can’t say enough good about them

The geek squad installers were very nice. They went back to the store to get the right mount and also had a longer hdmi cable for me to purchase. They answered all of my questions about my tv purchase and made sure everything was working before they left.

This was a remounting of a tv after painting the wall. The technician was quick and efficient. He had to return the next day because there was no sound from the sound bar, but he was able to correct that quickly.

The service the Geek Squad provides is amazing. I have requested their service on several occasions and they always come through for me.

It was super simple to schedule an appointment , definitely recommend the totaltech protection plan which i was able to get free installation for a 55 inch tv! otherwise i wouldve paid $150

Great team! My tv was installed in a timely manner and I was instructed on my new tv operations. This was very helpful because I owned an old model. Thank guys very much.

This is total stupid I said they installed the ZTV and hooked it all up the way it should have been done. Don’t need to say any more!!!!!!!

The team is very professional, and quick but very carefully installed my TV and keep the place clean. Thank you so much!

Agent mounted my TVs, very detail, knowledgeable love it !