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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1081 Showing 21,601-21,620 of 38,693 reviews
  • Rated 5 out of 5 stars

    ProfessionalTeam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team. On time and provided professional installation. Installed 77" TV on wall. Connect all devices and programed remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad integrates Tv, Sonos and Ethernet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job drilling and installing the tv mount. The Ethernet and HDMI pulled through Fireplace looks clean and professional. Sonos mount below tv is awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered my tv and wall mount and easily installed both on my rock wall fireplace. Loos great and they cleaned up all of their mess. Made sure everything was perfect before leavings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Tech (Chris) called and confirmed he would arrive in 30 minutes and he was right on time. Unboxed and set up my new 65" TV quickly and answered all of my questions perfectly. VERY KNOWLEDGEABLE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always use Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out and mounted the television on the wall and connected the receiver and the Hue lights. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out were excellent. They were on time explained everything ask how I wanted it every step of the way, extremely helpful and I was very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy was very professional. They know what to do, the superb service worth every penny! He mounted the TV Frame, otherwise, I will never dream about to have the world famous artworks posted on the wall! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ismael (my installer) was impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communications and timely arrival was only the beginning to my excellent experience. Ismael got to it right away, measured twice to ensure accurate I stall, and cleaned up afterwards. Very impressed by Ismael's professionalism and knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys do an awesome professional job in doing any kind of installation around the house i strongly recommend you getting them if you wanna have that perfect look on anything you need around your house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV carefully and efficiently and threaded the necessary HDMI cables through the wall for me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Mounting Kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad InstallTeam mounted TV to wall in bedroom. Quick and easy! Very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good job, slow service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the work they did was great and the techs were personally good guys. They were without many tools due to a 'truck change' which caused them to have to go back to the store twice. This turned a 90 minute job into over 4 hours. could have been avoided by a simple tool/item check before leaving. Service itself was fine and unlikely my issue will repeat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent, Leo was professional, knowledgeable and did a wonderful job with our install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very professional. Problem with arrival time and communication to me rhat the tech would arrive outside the provided window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly & well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technician, was extremely careful mounting it to tile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and showed me how to work all of the tv formatting. They were very thorough and courteous. I am going to continue to use their excellent service it’s save me time and I’m reassured that my products will be handled carefully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always ask for Geek Squad, not 3rd party install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After quite a few bumps in the process, we finally got it put up correctly by the Oakland Geek Squad. I works wonderfully and they were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected my new LG. They explained how to work it. Also sold me a mounting bracket for my old tv. Also got an appt very quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We can enjoy our TV again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a remounting of a tv after painting the wall. The technician was quick and efficient. He had to return the next day because there was no sound from the sound bar, but he was able to correct that quickly.

    I would recommend this to a friend