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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1081 Showing 21,601-21,620 of 38,693 reviews
  • Rated 5 out of 5 stars

    GREAT SERVICE. QUICK, ACCURATE AND GONE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Geek Squad mount multiple TV's for me. This time as always they are in and out in a flash and do great work. And, I don't have to worry about creating a bunch of holes in the wall I don't need and end up patching and still looking bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected my new LG. They explained how to work it. Also sold me a mounting bracket for my old tv. Also got an appt very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy makes it happen!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great price, quality item and geek squad installed it for me. Made it happen. I could not have done this myself, but I have a geek squad standing by my side and helping me to enjoy the television that I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are all that and a bag of chips.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy with the gentlemen who came to deliver and mount my new TV. They unpacked and took all debris with them. They installed my TV on the Table Top mount I had already. Thank You!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Behemoth is alive!!!!! (85 inch TV)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and James were terrific. I really like how helpful they were with the install as far as suggestions to enhance our experience. They placed the tv at terrific eye level and kept a clean work area! Would definitely recommend to my fellow man

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and set up very professionally and sound bar was set up perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alfonso and Armando are the best. Polite and efficient. We trust them completely

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Great job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job, very professional and they showed up right on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many installations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to "tip my hat" to Best Buy for a wonderful series of installations over the years. No issues, on time and very easy to work with. Thanks !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very respectful, and did a great job attaching my TV to the wall. Took only 15-20 min to complete. They knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out were excellent. They were on time explained everything ask how I wanted it every step of the way, extremely helpful and I was very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my television. Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who did the work did an outstanding job with the installation, and almost more importantly, they took the time I needed to understand all the new equipment. Based on my Geek Squad history, I will definitely work with Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a mount for over the fireplace of my new home. Turns out the previous owners had left the mount there but not the arms. The guys worked with that and credited me for the actual mounting that wasn't necessary. They also worked with an unusual wiring setup for the location. Excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them once and fix my computer. Did an excellent job go to all the viruses and the junk off my computer so it’s now running a lot faster than before and loaded some anti-software so the viruses will not come back in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good: Best picture quality. Bad: No DTS-MA support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy did a great job delivering it on time and having it wall mounted. Picture quality is near perfect. Blacks look stunning. The only down side is no support for DTSMA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great job on tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took time in meeting my need to set up in a room designed to have the tv as the primary focus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new 65 inch set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to come twice to the house, since I am not that tech savvy, to synch m streaming device to the TV. was patient and did not make me feel stupid, but was veyr helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installing did a great job installing everything and they were very knowledgeable. I would do it all over again in a different room next time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quick! Our walls are extremely thick and hard so they had a little trouble finding the studs but they were really nice and did a great job in a short amount of time. Well worth the money bc if we hadn’t, I’d still be waiting on my husband to do it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of wall mounted bracket and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, knowledgeable technicians. Answered all questions. Performed work in a timely manner. Cleaned up and took away boxes, etc. Excellent work!

    I would recommend this to a friend