Customer Ratings & Reviews

This was a remounting of a tv after painting the wall. The technician was quick and efficient. He had to return the next day because there was no sound from the sound bar, but he was able to correct that quickly.

The agent was very friendly and did a great job getting us all set up.

Geek Squad wall mounted 65” and 75” TVs, making all connections to TV, sound bars and receivers. Terrific job, very neat and thorough. Paired all remotes, TVs, soundbars and receivers. Used zip ties to neatly bundle all cords.

The guys were great and super helpful. Eve solved a cord issue

Seems to do the job well. TV has not fallen off the wall yet.

I received a call when the Geek Squad were on their way and they got to my house at the time of the appointment, as soon they enter my house they were ready to work safety mask and gloves. I recommend them because they are very professional

Great service and very professional. Problem with arrival time and communication to me rhat the tech would arrive outside the provided window.

The guys installing did a great job installing everything and they were very knowledgeable. I would do it all over again in a different room next time

I was pleased by the services of the geek squad very professional, thanks.

The techs unpacked, drilled holes, connected sound system and then instructed me on how to use. They were great, very knowledgeable.

I have to "tip my hat" to Best Buy for a wonderful series of installations over the years. No issues, on time and very easy to work with. Thanks !

The agents were very respectful, and did a great job attaching my TV to the wall. Took only 15-20 min to complete. They knew what they were doing.

I had it installed by the Geek Squad and they were great. They set it up and explained all the features. The remote is solar which is a great improvement.

Kayla Graham, Geek Squad tech, was outstanding with her TV mounting advice and skill. It was a 55" TV to mount on a wall with full motion; did this without assistance and with ease. She was very professional.

Cody was absolutely wonderful - focused, thorough, pleasant and even informed me about the streaming speed I had as compared to what it should be...Cody was GREAT!!

Great service and install. They were on time, knowledgeable. Glad I used them. I would wish all installs were this good.

The Geek Squad tech was very professional and respectful of my home. He solicited my input, provided a mock-up of the work before drilling any holes and cleaned up behind himself. I was very pleased with the service and would use the Greek Squad in the future.

Spencer was awesome mounting our TV. He explained everything he was doing & made sure we knew how to operate all the functions on our new TV before he left. He was very patient, polite & definitely knows his job !

The service was excellent and the technician was very personable and knowledgeable.

I used the Geek Squad to deliver and install my 84" Samsung a few years ago and they were great. When we moved earlier this month, I called the geek squad and was quoted a price to uninstall transport and install in the new house. When I got closer to moving, I called back to schedule everything. That is when everything changed. I was told I would need 2 service calls, and they would not transport the TV to the new house, even though I purchased the extended, in home warranty. My son and I completed the uninstall in under 10 minutes, included taking the brackets off the wall. I then had to do the transport myself, despite being told Geek Squad would do it on my first call. So all that remained was the install in the new house. They asked me where I wanted it, and instructed them to center it on the wall. When they were done, it was off center and crooked!! The geek squad never used a tape measure or level, but rather "eyeballed it." This is an 8K over $7,000 TV, and they eyeballed it...! I ended up hiring another contractor to fix the issue, and another to repair the wall from fixing the geek squads mistake, In short, love the TV, very disappointed in the service. I would never use them or recommend again.