Customer Ratings & Reviews

Arrived on time. Very professional, well spoken, polite, clean and very helpful. I couldn’t move the old tv and tv stand by myself so the two men that had come for the wall mount graciously helped me out. My house was a clean when they left as it was when installers arrived. 5 Stars.

We had some problems on initial install since I had metal studs. They had a different mount on the truck for the install problem with my studs. They had the answer on the truck and didn't have to forget the install and start over the next day. Nice to still have it done while they were here. Glad I used them

This is a great service, especially if you need assistance.

They installed my new tv on an existing mount and tech did set up (including signing in to streaming services I have) and all features on the tv. Showed me all the features and watched while I found all of the functions myself. Everyone needs a Geek to work these complicated features on the 4K sets!

The Agents that cam to my house were awesome. They let me informed if their time of arrival, used booties on their shoes, made sure I understood what they were doing and made sure I was completely satisfied before they left.

Geek Techs was awesome, very professional ... friendly and helpful. Answered all questions we had on installation of our TV mounted on the wall. Spent time explaining each component and made sure we were comfortable with it's operation

Smooth installation, no complaints, long wait window is challenging though

The agents mounted my 2 TV. They were very nice, helpful, kind. We had a little trouble they stayed until it was fixed. I thought that was wonderful. They showed me how to use my TV which is a big deal because it's new. I want to thank them so much for the help.

The agent connected our tv to our antenna, which is what we wanted. He gave us information that we needed to feel that we are on the right track. He was very polite, and finished quickly.

I already had a TV mounted above my fire place. They attached the TV onto the existing mount - looks great. With that being said they said they didn't have time to mount my new mount on a wall. - not sure why I payed full price for an install when half the work was already done for them....

The install team was punctual. They were careful not to track dirt in the house. They had to cut a hole in the wall and run wires and all of this was done very professionally and perfectly. All within an hour. I’m super impressed with Best Buy and their qualified technicians.

The agent installed the tv in my bedroom apartment quickly

Both agents were very helpful and professional. Spent time going over features of tv with me and answered all questions I had.

Sam and Adam came out to install my new Sony Bravia 42” OLED. The were very professional and did a fantastic job. Set it up and explained everything. Thanks

The agent did an excellent job mounting my TV on the wall and connecting everything.

The Geek Squad that mounted my TV were great to deal with and made sure that I was satisfied with the installation.

The Best Buy Total Tech Support team came through and installed our new 65" Sony Bravia flawlessly. Very impressed with the efficiency, professionalism, and knowledge of the team. Especially during the Covid-concerns, safety was a top priority, too.

The service agents were kind and extremely thorough in their attention to all the details of the installation. White glove service is worth every penny! Thank you BEST BUY!

Love my 65 inch Vizio tv i bought from best buy. Geek squad as usual installed it and programmed my remote. Every thing works well. Great purchase. Will continue to buy from best buy

Excellent service , excellent people skills , great response answering questions .