Customer Ratings & Reviews

The Best Buy Home Advisor had ordered something we didn't need for this installation and I had to return it to the store myself rather than return it to the technicians who arrived for the installation. Also, the cable box on the back of the tv is falling and we had to set up another appointment to have that corrected. Nothing too serious though. I would still use them again.

The agents were very personable and professional. Did the basic set up I requested and also offered suggestions to improve my set up. They were very timely and were good about keeping me updated on their ETA.

Expert and professional! These guys were awesome! Billy and Greg came in hung my 77” TV and we had conversation like we were family not strangers! Thanks Guys

Joe and teammate were excellent. have only had the chance to use about 10 days so hopefully the install is good and will last . would def recommend the geek squad those two installers

They mounted my tv, the process was quick and easy.

The install was easy with this help. Fast and reliable service. The installer was easy to work with.

The service was amazing! Efficient and professional.

The Geek Squad set up my new TV quickly and removed all packaging. Then they stayed to answer all of my questions and let me practice with the universal remote. I was very pleased with the experience.

We purchased a 55" Sony television to replace our 2 year old 55" Visio that died on us. We are very pleased with our new Sony. The picture is very clear and bright. The Geek Squad set up and adjusted our new television.

This is total stupid I said they installed the ZTV and hooked it all up the way it should have been done. Don’t need to say any more!!!!!!!

The agent just connect it to the internet and made sure everything was working properly. They set this up for my daughter in New Orleans where she is going to college. I live in Pittsburgh. Agent was polite, on time, courteous, and professional.

Excellent job. Pleasant tech. Very pleased. He arrived on time. Installed tv and showed me how to use new remote. Would recommend Best Buy

The installers answered all of my questions and the tv, soundbar, and remote controls were good to go when they finished

The team that mounted my TV was fast and very polite. They also clean up after themselves.

Great service through excellent handling and taking precaution during installation is the hallmark of Geek SQUAD

The crew who installed my OLED Samsung 4kTV did a wonderful job, the TV has performed flawlessly thus far.

The Geek Squad techs were great and very helpful. They were able to set up everything and very patient with me to make sure everything we needed got done. We're always pleased to use Geek Squad.

Very smooth I had questions and answered. I'm sorry that the virus is here, I would have liked to ask more but the location it installed at makes social distancing difficult. Not a Geek Squad problem They were very good and friendly.

I had it installed by the Geek Squad and they were great. They set it up and explained all the features. The remote is solar which is a great improvement.

The agents mounted 3 TV's and connected my sound bar. They were very courteous, respectful and talked to us older folks like we have a brain. I would definitely recommend them to anyone. I thought they were very thorough but quick in getting the work done.