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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1083 Showing 21,641-21,660 of 38,692 reviews
  • Rated 4 out of 5 stars

    TV time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial installation doesn't goes well BUT the Geeks came back out to make it right (which in my opinion they earned the respect) The cost of $250 is honestly high, shouldn't be more than $200. Would be 5 stars otherwise. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was polite and professional. They cleaned up after the installation and explained the features of the TV to me. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was simply the best— set up our tv plus mount it and not a piece of trash left when done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ProfessionalTeam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team. On time and provided professional installation. Installed 77" TV on wall. Connect all devices and programed remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Corner spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mount was mounted by geek squad. It is in an indented space. Fits very well there. Full motion allows it to be pushed to the wall or pulled out where it can be seen around the corner. Good choice for the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV efficiently and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices. They were both very nice, knowledgeable and pleasant to deal with. Couldn't be happier! I would have either of them back any time. What a pleasure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a mount for a large TV in the basement (75") and wanted to make sure it was done right. Ordered online and had the Geek Squad install it a couple of days later. He hooked everything up (DirecTV box, PS4, Roku & Blu-Ray player) and it works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wall mount of my new 65" Sony. They explained what they were going to do. They did the work quickly, efficiently and with excellent end results. The whole set-up looks great, they merged my remotes. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad all hail!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supremely efficient white glove service. Respectful of property; they bring own tools supplies and shoe covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient! Friendly customer service. They ensure you’re happy with their work before leaving. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sooo worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Herberth was amazing! He kept me informed re: his ETA and installed the mounting bracket, mounted the TV and connected all devices without a flaw! Herberth is professional, extremely courteous and I highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service & very knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Francis and his assistant installed my 80" tv and the wall mount. They centered it perfectly on the wall and made sure that was the height preferred for viewing. After Installation he carefully reviewed all features and how to access each device connected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation met our expectations. It has been ok so far without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team showed up on time, went over my ideas and concerns and recommend where and how high to mount our 86" TV. Our TV looks amazing and the height it was mounted. Crew was very clean and recommended additional items to work with my TV to further the experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    friendly staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very expensive add on in addition to fire place mounting fee, they do not help with adding or relocating studs so it was mounted too high for me where the wires show

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed to our highest satisfaction!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and set up the TV, connected it to WIFI and readied it to be used by my 92 year old father via the Internet, rather than cable. Thank you very much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t need to add a little more sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is total stupid I said they installed the ZTV and hooked it all up the way it should have been done. Don’t need to say any more!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad amazing group of people!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is all i use. These guys are amazing, they will answer all your questions and will stay to make sure you understand the operate your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HDTV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad men arrived on time. They were very pleasant and friendly. They got the mount up in just a few minutes. Cleaned up all the packaging and put the TV in place. Then provided some instructions on its use. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and efficient, explaining as they went along, and answered all of our many questions in a most helpful way. I would recommend them to others without hesitation.

    I would recommend this to a friend