Customer Ratings & Reviews

I have used Geek Squad several times and have had excellent experiences each time. So worth the price.

The 2 agents took down my 55 " TV and re-mounted it downstairs. They mounted my new 65" above my mantle. They then programed it in. I was watching my new TV in a relatively short amount of time. Both agents were very friendly and answered all of my questions.

The service the Geek Squad provides is amazing. I have requested their service on several occasions and they always come through for me.

Two gentlemen showed up to install one TV, one mount, and to move one TV. They were so sweet, and very helpful getting us all hooked up. The fellow that stayed on double checked everything, and made sure we were up and running... Love Best Buy!

The installer was very knowledgeable and helpful. Did a great job.

These guys did an excellent job. Not only were they quick and thorough, they cleaned up behind themselves and hauled away the trash. They spent all the time I needed to explain how the TV works, the remote and it’s Smart TV capability. Couldn’t ask for a better experience.

Great!! Very helpful. TV installment was fast.!!!!

Agents mounted tv and devices were calibratedd. Felix gave insights as to the next product required for optimal experience.

Two very nice, polite young men came in and had our TV mounted on the wall in short order. They spent some time helping us get is set up and showed us some of the features. Definitely worth it.

Bought a 65 inch Samsung which was perfect for living room. Installaion was great, Quality people very efficient install process.

Anyone buying a larger LED or OLED should pay for BB to deliver and set up. They are professional, correctly install, clean up and install looks like great. From this point forward, I will always pay BB to deliver and install. Thanks. g George Alexander

3 people showed up to set up our TV along with installing the wall mount. All we can say is that they did an EXCELLENT job and we are so glad we had them do this for us.

Took a while to get a reservation but TV install guy came in time worked efficiently and did a good job mounting on walk thanks! Better to have it done right, by geek squad, especially if you have warranty !

They were the best! Exceeded my expectations. Great attitudes, friendly, and really cared about our input of what we wanted.

Cannot say enough for two guys that came out. Friendly from get go. Patient and took time to explain to us tech dummies. Paid concern to every little detail. Very neat and courteous as well. I wish I would if had GS do work prior . I have only positive things to say

Agent was VERY attentive to my needs and desires for the installation. The agent was also very knowledgable and wouldn’t leave until he knew i was satisfied with the services provided.

The Geek Squad installed my new tv and did a great job. They made sure everything was centered and level. They also went over the features of the tv.

I couldn’t believe how fast the technician mounted two TVs. It was just under an hour and worth every penny!

The initial installation doesn't goes well BUT the Geeks came back out to make it right (which in my opinion they earned the respect) The cost of $250 is honestly high, shouldn't be more than $200. Would be 5 stars otherwise. :)

Did great job mounting TV Wall Mount but HDMI cables I purchased were to short and Geak Squad was out of them on Truck was able to hook two cables together for temporary use but have not been able to come up with a time frame for both myself and Geek Squad to finish install