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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1084 Showing 21,661-21,680 of 38,692 reviews
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel Lensch and his partner installed our 85” tv without any issues. They were very knowledgeable and professional! Cleaned everything up and couldn’t tell they had been here when they left. Highly recommend using this guy for all geek squad needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks installed my TV and made me laugh!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great experience. Shawn and Anthony, the Geeks who came to do the work, were awesome! Polite, cleaned up any mess and they were funny to boot! I would recommend this service to anyone as it was well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with my tv installatio!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new tv and did a great job. They made sure everything was centered and level. They also went over the features of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job. Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Pleasant tech. Very pleased. He arrived on time. Installed tv and showed me how to use new remote. Would recommend Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers were awesome! They called and moved our appointment up by 3 hours! They were fast and efficient and professional, great install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google TV 55"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional scheduling, delivery on time and installation in no time. Haul away as well. No issues and no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were amazing! They did an excellent job of mounting the tv on a stone fireplace and set everything up on the tv. Took the time to show me how to work everything. VERY GOOD service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough good about Geek squad services. We have used them twice in the last 5 years and have been extremely happy with them. We highly recommend the Geek squad. In our opinion they are worth every cent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and fast install....geek squad team was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad Agent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad agent installed the wall mount bracket with ease. I couldn't be more happier with my purchase and the professionalism he provided with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by a friendly person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, technician was super friendly and easy to work with. He takes pride n his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been using the geek squad for many years! We’re always pleased with their work! Excellent crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely & professional. Service was great. Appreciate the thoughtfulness of the technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so professional. I can’t do it by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barrie was my installer and He did a great job. He has helped me before and has always been friendly, knowledgeable and professional. The mount works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service the Geek Squad provides is amazing. I have requested their service on several occasions and they always come through for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs done a nice job moving my wall mount up higher & mounting the 65" TV. They programmed the remotes & made sure I was happy before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new 55" TV and wanted it mounted on the bedroom wall with a fully tilt/turning mount. Best Buy Geek installers arrived and was easily able to mount it in about 40 minutes. They hooked up all my accessory equipment and made it need and easy to use. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek squad techs were exceptional. My first impression when buying the tv was the cost for delivery and installation was quite high. Watching them work and all the care they took changed my opinion. They were worth every cent! The outcome was exactly what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv very nicely and even double/triple check their work!

    I would recommend this to a friend