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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1086 Showing 21,701-21,720 of 38,692 reviews
  • Rated 5 out of 5 stars

    I always go a little bit larger than needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install with the drill and basic tools super sturdy love the swivel and articulating amount

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good mounting service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people themselves were really nice but they weren't helpful with the exact placement. I'm glad I spent the time BEFORE they showed up to figure out exactly where to place it. Communication was good...letting me know when they're arriving. I think it's mounted slightly off but I only notice it ever so slightly looking at it from the front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two workers that came for my set up for on time and very kind, and also very quick. They also gave me their contact info in case I ended up having any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, meticulous and knowledgable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my smart t.v., ran all of the power cords through the inside of the wall and connected the t.v. to my internet to make sure all of the smart features were working. I would definitely use this service for my next mount and/or installation!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    showed up on time. job done well. everything works as supposed to

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT MOUNTED MY TV QUICKLY WITH NO PROBLEMS...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted and setup my new television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Geek Squad for your electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV, provided easy-to-follow instruction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV for a family member and provided instructions for operating the TV using the remote control familiar to the user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Arrived on time, asked questions about placement and installed completely. Installation included setup with the cable system. Clear explanation of operating TV and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did a Terrific TV Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad personnel did an exemplary job considering that this installation took place on a hard tile wall which required some complicated drilling for holes for the mounting. They were extremely pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, professional, quick and clean up was easy. They even take away the boxes. Worth the money to ensure it is installed correctly and securely considering how much you spend on a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. The TV as mounted, set up and internet connected. Very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are so awesome. Three accommodating, arrived on time and took care of everything as I want to. I am a stickler for details and they pleased to me. Recommend total tech membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV carefully and efficiently and threaded the necessary HDMI cables through the wall for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and quality of work I always have Geek Squad for all my installations, they are very professional and helpful always make sure I am completely satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers answered all of my questions and the tv, soundbar, and remote controls were good to go when they finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installers were great. They mounted the TV, connected the A/V, calibrated everything, signed in my apps and showed me how to use the equipment It took them less than a hour. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Toshiba TV fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an annual plan and it has more than paid for itself. Our technician came in on a day that had the polar vortex come through. He was on time and did a stellar job of installing our 55" Toshiba Amazon Fire TV. Wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fernando was efficient and professional installing the new TV set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new smart tv was not acting smart and I could get it connected to my wifi. The Geek Squad person arrived, I explained my problem and he knew exactly what was needed. And in less that 10 minutes I had a new smart tv.

    I would recommend this to a friend