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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1087 Showing 21,721-21,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Installer where professional and knowledgeable. Ensure the install was done properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad=great squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered our tv and unboxed it. After moving the existing tv to our bedroom they then set the new tv in position and got it all set up with our wi-fi and cable box and showed me how to use it. Great guys, very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides timely service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geek Squad for several years and haven’t been disappointed. They’re always on time or early for appointments & call ahead of time. I use them for any set ups that I need some including computers, desk, ring doorbell and smart locks. I recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional and did a great installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paul

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service 3 times in the last two years. I will use it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fuss Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process was painless, fast and easy. The customer service side was excellent, very well informed and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great In-Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were not only skilled at installing my TV mount, but also were able to assist me with logging into the extra apps on my TV that I was not familiar with. They were professional and friendly, and were very respectful of COVID precautions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee mounted are large TV in a matter of minutes. It would have taken us all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys do an awesome professional job in doing any kind of installation around the house i strongly recommend you getting them if you wanna have that perfect look on anything you need around your house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joseph and his partner installed well my tv and they did everything there best just to fit my fridge in my door. God job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad Agent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad agent installed the wall mount bracket with ease. I couldn't be more happier with my purchase and the professionalism he provided with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad many times and have ALWAYS had top notch service. Scheduling is timely and they work around my schedule. Very professional technicians complete the job to my satisfaction EVERY time. I highly recommend Geek Squad and will use them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agents are to be commended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent was attentive, put on booties and wore a mask. He was friendly and knew exactly what he was doing. He answered questions and explained how to use the tv. He was most patient, a gentleman and a professional!.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job on installing the TV on the wall. I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always the greatest.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always the greatest. I can now enjoy watching my new TV mounted on my wall, with the sound bar directly attached below the TV, The TV is excellent in every way, and knowing that it was set up to perfection gives me great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barrie was my installer and He did a great job. He has helped me before and has always been friendly, knowledgeable and professional. The mount works perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy charged way to much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy about the cost to put my tv up. Best Buy charged $250.00. The mount was already there so all Geek Squad needed to do was put the tv up on the mount. The tv only cost $169.00 so the $250.00 charge was ridiculous..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent…purchase.Will definitely buy again. Gre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent…purchase.Will definitely buy again. Great price. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and knowledgeable with everything. The placing of the tv was perfect for our room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes they did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, excellent work. DeAngelo and John did an excellent job. Friendly, professional, knowledgable and helpful.

    I would recommend this to a friend