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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1087 Showing 21,721-21,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Job Geek Squad Agent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad agent installed the wall mount bracket with ease. I couldn't be more happier with my purchase and the professionalism he provided with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived earlier than scheduled. They promptly removed the existing TV (which was broken) and installed the new one. They ensured everything was working correctly and provided an overview on how the new TV worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barrie was my installer and He did a great job. He has helped me before and has always been friendly, knowledgeable and professional. The mount works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and the quality of work was outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent, geek squad rep was excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad rep -- Jamie Posner, was excellent. she was very professional and knowledgeable. she took the time to explain the tv features to us. she answered all questions. She is a perfect example for a geek squad agent. she deserves a raise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were very helpful and professional. Spent time going over features of tv with me and answered all questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys arrived on time, and were the most professional I have ever seen. They worked tirelessly and efficiently to make my installation perfect. I would not hesitate to call them back for any of my future needs. Phenomal job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan and Tino were fantastic and most professional. Been a Total Tech Member for years and Geek Squad has always been most dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and fast !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys came and did it super quick and easy. Didn’t have to assist at all. Very friendly and didn’t make a mess and they had on booties for their shoes which is great because I have carpet. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted the TV on the wall did a great job and in a short time. He knew what he was doing and had all the equipment and tools to get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleasenty surprised with how well this 98” tv performs for the price. Everyone is impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in-home Service from Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Henry and his team did an excellent job, especially Henry who schedule a follow up visit to trouble shoot a few sound bar issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount; Greater Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mount with my new 86 inch LG. Mount is great abs easy to use. The Geek Squad team was even better. Professional, courteous and great guys. Felt safe and enjoyed them coming. Simply Outstanding. Would have those guys back anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional throughout the process. ……Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing experience! Geek squad is the best out there! They are very professional! Work fast and even clean up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend using the Geek Squad to mount & set up you new TV from Best Buy. They arrive on time with everything needed to do a perfect job. Afterwards, they optimize the picture & explain how to start the TV. In our case it was a Toshiba 4K with built in Amazon features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and expertly mounted ^ connected the new TV. showed us how to operate new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not informed at the time of purchase as to the height limit for a large TV being installed by the Geek Squad. When we learned of this, we addressed this with Best Buy management. Our issue was resolved without further issue. We were pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY PROFESSIONALS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DELIVERY WAS ON TIME AND THEY HELPED ME TO SETUP AND MOUNT THE TV IN MY MEDIA ROOM WHICH IS UPSTAIRS,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly and professional. Service was great. Had 55 “ LCD tv installed.

    I would recommend this to a friend