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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1087 Showing 21,721-21,740 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a nice job mounting my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received mounting bracket in time before Geek Squad came to mount my tv; however, the bracket was not needed due to the existing one one my wall worked fine. I kept the bracket to use at another time if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    TV install / setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job installing the TV, but a poor job ensuring that I was able to operate the TV. I'm still struggling to fully gain use of it :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv and devices were calibratedd. Felix gave insights as to the next product required for optimal experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite knowledgable n helpful setting up tv icons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied client

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and took time to explain what he was doing and showed patience when answering all my questions. Made recommendations that contributed to my overall very satisfying experience. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service all the time. Never had a problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came on time. Did an excellent job mounting the tv & explained the features on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed in now time!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a fantastic job in installing our 65" TV Love it well worth it, and we did not have to do a thing! They even helped put in our apps for Prime TV Amazon, and Netflix! Thank you so much!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were the best! Exceeded my expectations. Great attitudes, friendly, and really cared about our input of what we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived on time and carefully assembled the wall bracket and installed the tv. He very patiently guided me through all the features and connections. He could not have been more helpful. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service and experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and crew did an outstanding job mounting our television, and were very polite, explained everything, and made a ton of helpful suggestions. They were very clean, and helped me get the best possible TV setup in our living room. Would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Junior is terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junior was terrific and very knowledgeable about how to tell us! The earlier guys from Boulder were awful, so ask for Junior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job - they made it all very easy. Contacted me to let me know the arrival time and were good about setting up everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the installer. Such a refreshing attitude he had. Wish i had gottem his name. He needed to be recognized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I apologize for forgetting his name, but the Geek Squad employee who mounted our TV was fantastic! Super personable, professional, and quick. Probably took less than a 1/2 hour to get everything installed. Definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, neat and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad hung my tv and sound bar, they did a great job on setup, and very informative on speaker placement and sub woofer. I hope I get the same guys if I ever have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful! Very efficient! Clean! Well Organized. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new frame TV! The Geek squad showed up on time and mounted my TV and took care of everything. They gave me a quick tutorial which helped tremendously.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insulation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes he did a good job installing the TV but the only downfall was he was kind of making us feel like we were dummies and we asked him to do some stuff and he kind of hesitated like they really didn’t wanna do it so I guess I didn’t appreciate that but overall not bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great job and pretty quickly!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad forever and they have alway been very good!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleases customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were on time did great work. Knew what they were doing they were courteous and hauled away the old tv. Will continue to use Geeks services.

    I would recommend this to a friend