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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1088 Showing 21,741-21,760 of 38,692 reviews
  • Rated 5 out of 5 stars

    5 Stars all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Arrived on time, were very professional, knew what they were doing. Checking with me to make sure the locations was right. Afterwards, showed me the operation of the TV and remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting job was flawless. Our tv looks fabulous!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan and Tino were fantastic and most professional. Been a Total Tech Member for years and Geek Squad has always been most dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation and handling made life easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service through excellent handling and taking precaution during installation is the hallmark of Geek SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team was AWSOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team that came to my house were sooo good! They knew what they were doing! Gave us really good tips and mounted our 85” tv so quickly!! Happiest costumer here! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. They came in, put booties on, and worked with care and diligence. Took them awhile, but they were able to get the tv up and give me a guarantee that it wouldn't fall. I will be calling them when I get another TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was on time , respectful and nice. Did their job so well i save their number in my phone to do my next project. Which will be setting up my surround sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians weregreat On time Efficient Competent Frindly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that installed our new tv did an excellent job and were very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Should be Called Great Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TVs and did a great job explaining the remote controls as well as sinking them to the other remotes and hooking up our sound system. These guys were great and we were happy to have their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had me buy a different bracket. The one I purchased wasn't as adjustable, even though it was called full motion. They left and returned later the same day after I had picked up the new mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were fast and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best there is, The guys are very professional and know there business. They wall mounted my new TV and installed all the add on's with minimal issues. This service is great and money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had my TV up and connected in a snap.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job mounting my 77" TV which included a TV mount and cable management box that I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service I've experienced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kayla and Caleb were awesome. They went above and beyond for me. They even moved my dresser to the position I had mentioned I wanted to place it! They were polite, helpful and willing to answer any questions I had!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Installed TV quickly but at a heavy price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting service was great. The technician was very knowledgeable and polite. I do have an issue with how my appointment was scheduled. I called and spoke with someone to schedule the appointment and the agent did NOT tell me there was an additional fee for mounting above the fireplace, which I discussed with her, and she did NOT tell me the mount I had purchased was not suitable. The whole thing cost me an additional $200 the day of. Not at all happy about that. If I'd known it was going to cost a total of $320 to simply mount two TVs, I would not have hired Best Buy. Again this is no reflection on the actual technician, he did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took their time for set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has a very good team very polite and kind I just wished that I can get all my components hooked up there has to be a way can I hook up my karaoke machine am i vcr,DVD, all together working please call if you can accommodate thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad team did an excellent job mounting my newly purchased 65 inch flat screen TV. They were on time and very courteous. My experience was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always ask for Geek Squad, not 3rd party install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After quite a few bumps in the process, we finally got it put up correctly by the Oakland Geek Squad. I works wonderfully and they were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad and Best Buy Are Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service from Best Buy was outstanding. I am happy to have Best Buy’s help.

    I would recommend this to a friend