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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1088 Showing 21,741-21,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job with our setups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked quickly and efficiently and got the 75" tv mounted to the wall nicely and got the tv up and running. It would have taken us so much longer to get it mounted and set up....very happy we had them do it for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the real deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was amazing!!! He connected everything professionally and was very polite, knowledgeable and helpful. Awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instillation With Ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs were great and very helpful. They were able to set up everything and very patient with me to make sure everything we needed got done. We're always pleased to use Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! On time, courteous, efficient, friendly !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted the TV on the wall did a great job and in a short time. He knew what he was doing and had all the equipment and tools to get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent 2 installers to install 50” Smart Tv in den, alone with Soundbar. They wore shoe protectors and were very careful and considerate through entire install. Answered all my questions (a lot) with no hesitation, and were happy to answer. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad team was extremely good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount my 85 inch tv exactly how we want, they did and amazing work! We are very happy with the results…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No body does it better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was VERY attentive to my needs and desires for the installation. The agent was also very knowledgable and wouldn’t leave until he knew i was satisfied with the services provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed to our highest satisfaction!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and set up the TV, connected it to WIFI and readied it to be used by my 92 year old father via the Internet, rather than cable. Thank you very much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend. Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciate the Best Buy Teams help. They are always so helpful in picking out the right product to installing it. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Duo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, they explained as they were attempting, rescheduled to allow me to get a fix and cable... they were outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional TV setup by helpful Geek Squad agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my new TV quickly and removed all packaging. Then they stayed to answer all of my questions and let me practice with the universal remote. I was very pleased with the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Very Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and knowledgeable. Moved my large screen TV from the bedroom-to the family room. Showed me how everything worked. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys from your store who gave us excellent service and all my all family satified on their sevice with wondefull skill. I am willing to recommend thier job to other people who will be friends or neiborhood whenever I have chance. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy was very professional. They know what to do, the superb service worth every penny! He mounted the TV Frame, otherwise, I will never dream about to have the world famous artworks posted on the wall! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleases customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were on time did great work. Knew what they were doing they were courteous and hauled away the old tv. Will continue to use Geeks services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service we received was above and beyond anything we expected. They were so incredibly helpful and answered questions. It was our first time using Geek Squad and I would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shyam has been an professional. He stayed on top of this installation from the time I purchased. Jonathan was the installer. He was also professional and took his time to make sure everything was to my satisfaction. Happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had wrong mount , rescheduled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The couple that came out were very safety conscience and professional. They tried and the mount was not going to work on the tv. They gave me info on which one to buy, I returned the mount and bought the one they recommended and rescheduled appt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted and hooked up my TV well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent was really helpful and friendly. He mounted my 50” TV without any help and hooked up my services super quickly. He patiently explained the remote buttons and important TV settings to me in a way I could understand.

    I would recommend this to a friend