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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1089 Showing 21,761-21,780 of 38,693 reviews
  • Rated 5 out of 5 stars

    Well worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very nice, polite young men came in and had our TV mounted on the wall in short order. They spent some time helping us get is set up and showed us some of the features. Definitely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an ipad really like it so far. The purchasing side of this was effortless. Sales associate was very knowledgeable and helped in my decision process, didn't just steer me to the highest priced item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service reps were outstanding as always. I always ask for Adam by name and he has done a great job for us for over 15+ years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad for many of my technological issues and installations for over 5 years. I couldn't be more pleased with the quality of service they have provided over the years. Two thumbs up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome and friendly tv and mount installation people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done right AND they cleaned up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the respectful coordination of the appointment, through the clean up up after the job was completed, I enjoyed the Geek team’s excellent service. Heads up call to keep us informed of timing. Configured the cable remote to operate the tv. Bravo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks JOE For a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech didagreat job. Everything was done very professionally. The Tech(Joe) explained everything as he worked. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very personable and professional. Did the basic set up I requested and also offered suggestions to improve my set up. They were very timely and were good about keeping me updated on their ETA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV quickly. Also explained some features of my remote I did not know about. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing my new SONY TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young gentleman who delivered, mounted and connected my new SONY TV did an excellent job. I highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did awesome hanging my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job hanging our TV. They made great suggestions and were very friendly. They cleaned everything up after they were finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed two TV wall mounts, mounted two 70" TVs, and got both TVs connected to building cable network. Then they disposed of our old, heavy 65" TV. Start to finish, including cleanup, was less than two hours. And they were slightly early for the appointment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a super job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was super fast. The set up crew did an outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Made sure everything was working properly before he left. Worked quickly and efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two workers that came for my set up for on time and very kind, and also very quick. They also gave me their contact info in case I ended up having any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Prompt and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys showed up and in about 30-45 minutes had the TV mounted and working. It would have taken me several hours to do what they did. These guys definitely knew what they were doing, consulted with me when necessary, and in general were courteous, professional, and got the job done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still Waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great job mounting TV Wall Mount but HDMI cables I purchased were to short and Geak Squad was out of them on Truck was able to hook two cables together for temporary use but have not been able to come up with a time frame for both myself and Geek Squad to finish install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was the fastest and best installation ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the easiest way to get it installed and was very fast and they explained everything to me so that I could use it all !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ceek squad wad on time ad usual and then made quick work of unmounting the TV which had a dmall but visible defect near the top of the screen. Best Buy did this service at no cost qs the TV wad less than one week old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a stone fireplace built with the tv mounted above the fireplace. I never could have done it without the GEEK Squad. It took the a little while & I had to run to Best Buy to get another type of bracket & they waited patiently. The did a great job mounting the tv on the dry stacked stone.

    I would recommend this to a friend