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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1089 Showing 21,761-21,780 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geeks were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were beyond wonderful. Local knowledge and patience with questions. High marks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted and set up my TV were so helpful. It was definitely worth the purchase price to get this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did awesome hanging my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job hanging our TV. They made great suggestions and were very friendly. They cleaned everything up after they were finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team from the Geek Squad were very professional. They arrived on time and mounted my 75 inch with my bracket. After they were finished they hauled away all the trash. Very satisfied with their work and attention to detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were very helpful and professional. Spent time going over features of tv with me and answered all questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The efficacious Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew who installed my OLED Samsung 4kTV did a wonderful job, the TV has performed flawlessly thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out to the house as expected and explained every step they were doing. Since I was not home at the time, my wife was there so they informed her of their process. I'm glad I use geek squad and love the services provided!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in-home Service from Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Henry and his team did an excellent job, especially Henry who schedule a follow up visit to trouble shoot a few sound bar issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Larry Becxkler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent, Brian Rajczi and his assistant were excellent! Not only the installation, but also recommendations of best angles and sound balance and other issues that went beyond the basic installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time, professional & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV and wall Mount and decided to let the Geek Squad come to install my TV. Best decision I made. The agent came at scheduled time. Very professional & efficient. Will definitely use the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you do great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad was so professional & knew exactly what we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Geek Squad member(Joe)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was thoroughly satisfied with the efficiency and helpfulness of the Geek technician. He patiently walked me through the familiarization process of my purchased item (TV). This was really nice of him and much appreciated by me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent, Leo was professional, knowledgeable and did a wonderful job with our install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad handled the installation perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad kept me informed on their arrival time. The two guys worked together very efficiently. Left site clean and reviewed operation of the TV with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Best Buy Experience

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support from the Best Buy team. I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job with everything. On time, friendly and honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zack rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    zack is the best. He placed the tv above my soon to get electric fireplace and after I got it placement was perfect I want Zackif I get another tv . He was training Camron who will be asset to your company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing experience! Geek squad is the best out there! They are very professional! Work fast and even clean up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who came was great but that was not the original appointment when there was a NO SHOW with no contact from Best Buy. Be sure to keep on top of your appointment and contact Best Buy right away.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Set up complete.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came mounted tv and and set up everything so it was ready to go.

    I would recommend this to a friend