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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1091 Showing 21,801-21,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, very attentive to where I wanted tv located,explained how all worked and requested a broom to clean up! Way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Techs arrived on time removed the tv from the box. Installed all the hardware for mounting and mouted the tv. The techs initialized TV installing apps. The also set up the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and his teammate came in today and installed our TV. Wow! I was amazed how much John cared, I was amazed from his level of professionalism. True gentlemen, patience, caring, and explained everything and made sure we are fully satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good about Xavier from Geek Squad. He did a great job of installing and explaining how to operate the whole system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and installed my TV professionally. After installation I noticed that the TV is not aligned. The agent patiently looked into it for me. Also installed the TV box for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to mount my new TV and provided all necessary tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and showed me how to work all of the tv formatting. They were very thorough and courteous. I am going to continue to use their excellent service it’s save me time and I’m reassured that my products will be handled carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing and setting up the tv - we probably could have done it ourselves but it was part of our TotalTech package and it was nice to have it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a through job hooking up the TV and axillary equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was prompt, friendly, knowledgeable, and helpful. He made sure that we understand how to operate the TV, appropriate settings, and so forth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have been happier with the Best Buy techs who mounted our TV. They were super friendly, efficient and helpful with their suggestions for the best set up. They made a tricky mounting look easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product, love our Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs from Geek Squad installed this hardware, fir which we were grateful. It was first used for an older TV, then for a new set, so very happy for the adjustability. Only reason I didn't give 5 stars is that I wish it would swing out just a rad further for easier access to HTML and other cables, etc when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek squad installed my tv quickly!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly they were very friendly and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and did all the work to mount the TV and set up all of the apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed my LG evo G3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very personable and friendly. They installed all the electronics and other components needed In very professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent was an expert and a professional!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted both of my TVs quickly. He expertly checked the wall for studs and asked my opinion on the exact placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is good and they're fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome, friendly, and courteous. I wasn't home but my wife was thrilled at how quickly and professionally they worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted perfectly and timely. Will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice ty. Different from my old one. Picture is difficult than my old one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One guy to handle a 65" , but he did manage to get the job done. $200 for less than an hour's work, especially with Total Tech membership, cost was way too much.

    No, I would not recommend this to a friend