Customer Ratings & Reviews

connected my tv to all my devices very quick very happy

The guys from geek squad were efficient and friendly.

Geek squad was down one person but he did an EXCELLENT job of putting 65" t.v. up on the wall. He explained how to use remote and he even took the very heavy older 55" t.v out to the garage for me.

The tech who mounted my TV was great. She had it mounted and hooked up in no time and gave me a quick tutorial. My only complaint was that 2 apps were part of the installation and weren't done but was very easy to do myself. She was polite and personable.

the team members that came to mount the TV were very professional and focused. They asked questions for location and height and sound quality. fairly quick mounting be very thorough and complete.

came in & reviewed what was needed & completed the work

Really appreciate the Best Buy Teams help. They are always so helpful in picking out the right product to installing it. Looks great!

We decided to let the Geek Squad hang our 75" TV on the wall and connect it to our new receiver that connected to our existing surround sound speakers. They left us with the experience we wanted- press the on button, select my viewing source and turn it up.

The agents that came to my home were very professional, took the time to ask where I wanted my tv, discussed the scope of work and did good quality work.

The agents installed mounts, installed and programmed both TV’s. Were fast, efficient and very friendly and informative. Programmed both TVs and were very patient in showing me how they worked.

We had our TV installed but felt it was a little high. We called the GeekSquad back and they came back a week later to help us get it all fixed! Super friendly, easy to contact, and easy to work with!

The install agents were prompt, knowledgeable and courteous. It was a great overall experience.

They were helpful but especially quick at their job

The guys were great, they explained as they were attempting, rescheduled to allow me to get a fix and cable... they were outstanding

The salesman said all cords would be hidden in the wall and the geek squad would tape our power strip to the cabinet back- nice and neat with everything off the floor and hidden in the wall. However, the geek squak guys would have charged an extra 150.00 to put the power cord through the wall and they didnt know anything about taping/mounting the power strip to our cabinet. Yes they mounted the TV but we were left with pile of messy cords down the wall and on the floor. Seems like a gimmick to upcharge you once the geek squad arrives.

Pleasant and respectful technicians. Appeared confident in their craft. Good Job

We are very pleasenty surprised with how well this 98” tv performs for the price. Everyone is impressed.

The Geek Squad that mounted my TV were great to deal with and made sure that I was satisfied with the installation.

We found the service Excellent prompt and Courteous

After numerous delivery cancelation dates and numerous phone call I was finally able to get my TV delivered by someone who knew what he was doing. He was on time as well. Because of the difficulties I experienced I was told I would be reimbursed my delivery charges, which to date has not happened.