Customer Ratings & Reviews

The two young men who installed my TV were excellent. They did a very professional job and were courteous, friendly and very helpful. Perfect!

Best Buy came out and did a great job of installing the TV and cleaning up afterwards.

Very professional and extremely thorough with the installation

Awesome guys, nice, clean, and cery informative. Fast and quick. Explained everything very well.

Great & quick service! They knew what they were doing

Service was excellent! This was my first time using Geek Squad and it was for TV installation. Daryl kept me informed about his arrival, he was genuinely caring and courtesy. The whole process was smooth.

the work they did was great and the techs were personally good guys. They were without many tools due to a 'truck change' which caused them to have to go back to the store twice. This turned a 90 minute job into over 4 hours. could have been avoided by a simple tool/item check before leaving. Service itself was fine and unlikely my issue will repeat

Very smooth I had questions and answered. I'm sorry that the virus is here, I would have liked to ask more but the location it installed at makes social distancing difficult. Not a Geek Squad problem They were very good and friendly.

Great job. If I need any help I will call them again

One of your Geeks mounted a TV on the wall for my parents at their assisted living location. Sterling was his name and Sterling service he provided. He took the time to make sure they had the best video and audio they could get. Thanks so much for the GEEKS! They are wonderful.

Installed the tv professionally. Just like I asked.

If you can get an appointment for install with actual Best Buy/Geek Squad employees, you'll be happy. The cost is high, but the employees do good work. If your appointment is scheduled with a 3rd party group....good luck getting them to show up. It took 3 tries and over a month to finally get Geek Squad employees to do the install.

The guys that came out to my apartment to set up my tv and sound bar were great! They were quick and knowledgeable and totally worth the money spent. I was alone and didn’t have anyone to help me do it, I always recommend having set up done by them because I didn’t have any worries!

The initial agent was outstanding, she knew exactly what needed to be done and she did a great job! Sorry I don’t have her name. I know that she is out of the Alliance Store. Great customer service!

Easy delivery and installation. I had the TV to be installed on the 3rd floor. And they did an amazing job.

The agent did a greatt job. Suggesed a different wall mount that would be better. Mounted the TV and hooked everything up.

Geek Squad kept me informed on their arrival time. The two guys worked together very efficiently. Left site clean and reviewed operation of the TV with us.

Tyler and Kenny were very professional. They did an outstanding job setting everything up.

Very efficient mounting my 85” TV. I was not going to attempt to mount it myself as it’s also above a fireplace. They did a wonderful job and they were quick and efficient.

The agent just connect it to the internet and made sure everything was working properly. They set this up for my daughter in New Orleans where she is going to college. I live in Pittsburgh. Agent was polite, on time, courteous, and professional.