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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1093 Showing 21,841-21,860 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service and fast !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys came and did it super quick and easy. Didn’t have to assist at all. Very friendly and didn’t make a mess and they had on booties for their shoes which is great because I have carpet. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and quality of work I always have Geek Squad for all my installations, they are very professional and helpful always make sure I am completely satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad mounted my tv and added all devices professionally and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV insallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was outstanding from start to finish. I was impressed by the time they took to make sure things were done right.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people showed up on time and mounted my new flat screen on my existing mount but refused to run the power cord through the wall so I now have a visible power cord. This would have been nice to know before I paid for the install. I don’t blame the installers as they were following Best Buy policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an 86" LG TV installed and setup without any issues. The two folks that came were friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad team did an excellent job mounting my newly purchased 65 inch flat screen TV. They were on time and very courteous. My experience was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and efficient, explaining as they went along, and answered all of our many questions in a most helpful way. I would recommend them to others without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great, Install was quick and clean. The agents went over all the TV controls with us and explained as they set up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install service was exceptional! On time and got everything done in a quick amount of time. Very thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Bought with 75 inch television. Works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice guys . It was fast and done even though I had to wait all day .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent yet again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very friendly and efficient. They answered all our questions and programmed the tv to our liking.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Mounting Kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad InstallTeam mounted TV to wall in bedroom. Quick and easy! Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment they arrived to the end of the install the guys were very informative, professional and it showed in the quality of their work. Very happy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents was friendly and was there to satisfy me the customer to get the best experience of the products I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service, delightful guys....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen showed up to install one TV, one mount, and to move one TV. They were so sweet, and very helpful getting us all hooked up. The fellow that stayed on double checked everything, and made sure we were up and running... Love Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called when they left the store and let me know they were 30 minutes away. Took about 10-15 minutes to mount my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, on time and work very clean and set everything up and showed me how to operate my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows what they're doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobby did an excellent job! He arrived on time and completed the install with no issues.

    I would recommend this to a friend