Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen did top notch work and were very nice. They showed us how the new TV worked and took away all the packaging. I highly recommend!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Cons mentioned:Price
Rated 4 out of 5 stars
Installed new tv mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son said the install went fine, i think it was just a little too pricey.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend Rated 5 out of 5 stars
Movie Night
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My famy came over to watch the game and what a night we had. The quality and clarity of my TV was so awesome. Everyone stayed to watch a movie. I love my new TV!!!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick, respectful and efficient!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad tech was extremely helpful, respectful of my space and very efficient. I would ask for him for other installs.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had The Geek Squad deliver and install televisions for us in the past as well as just recently and we have always been happy with their services. They are very professional and knowledgeable.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Solid TV Mount - would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Serves it's purpose. Had the Geek Squad install and they are always great. TV is still on the wall... so all is good!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV mounting would not trust anyone else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very courteous and helpful did a great job. Mounting my 85 inch Sony TV
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Greed Squad install my T, V today.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Greek Squad service with Joe Finney was Excellent! I got best person you could ever come to my house. Thank You Again
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geed squad installed my frame tv…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were prompt , knowledgeable , and courteous…They called the day before and the day of the scheduled visit to narrow the estimated arrival time…Very happy with the product and the service…
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV mounted by the experts.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek team were able to mount my TV with the tilt wall mount without any effort. Made it seem easy! Two agents worked together to provide the service I needed. They were familiar with issues encountered during the mounting and advised accordingly.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
New TV setup w/ Geek Squad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team came in unbox my new 85" - 4K TV, mounted it on the wall and hook up on my theater audio and Apple 4K TV / home kit devices. They remove the old TV for recycling and took all the boxes with them. A good value for my time and money.
I would recommend this to a friendRated 5 out of 5 stars
Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aaron Okeke and his associate, (sorry didn't get his name) were both so helpful. Explained my new tv and answered all my questions. Would very much recommend them.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Installation
Rated 2 out of 5 stars
Installed professionally but..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was done professionally and happy with quality of mounting. So I don’t have anything negative to write about it. Good job there. The technician told me he can put in professional HDMI 1.4 cable for $40 as I didn’t have one. I thought he would put a new cable but when he was done he had put an old used cable and expected to be paid $40 by cash. I would have generally tipped but this was not right for him to charge $40 for a used cable he probably picked somewhere. My kids were getting impatient so I didn’t want to get in argument. Didn’t leave a good impression Geek Squad. I bought annual technical service plan for a reason to save money on installations but this experience left me wondering.
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time to bring that to our attention. I'm very sorry to hear about that odd experience. That's definitely unacceptable to be charging a potential full price for a used HDMI cable. We'd be happy to look into this with you and see if there's anything we can do about that. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Nice Job, Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had great service from Geek Squad. David was prompt and quick with the installation of our mount device and our new TV. He showed us how to operate it and gave us his card so we could contact him if we had a future need.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad performed beyond expectations.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad team that came to install our new 65" team was stellar. They showed up on time, completed the installation, answered our questions and they really knew what they were doing. We were really impressed!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Amazing customer service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that came to my house to install the wall mount did a phenomenal job and were super friendly. I was hoping I'd be able to do a survey or something, but nothing ever came. So I'm writing a review on here. Great Service!
I would recommend this to a friendRated 5 out of 5 stars
Loved the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keep these young men, they were very nice and went about their work in a professional manner. They were very attentive to our questions. When they left we had no clean up, we’re able to sit down and enjoy the new RV
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Tech with Excuses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We received our television as promised as well as the wall mounts. Immediately, the tech started complaining that he could not affix the additional wall-mount because he was by himself. He called someone twice to tell us that he would have to charge us $235.00 to replace the current wall mount. Our problem was that the person who mounted several of our televisions in one day was by himself. The salesperson who we had told us it could be done, yet we still have the mount needed sitting in front of our television. This was not a good customer experience.
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Great & Friendly service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers came at a reasonable time and were able to get the installation done within an hour & half.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
VERY PROFESSIONALS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DELIVERY WAS ON TIME AND THEY HELPED ME TO SETUP AND MOUNT THE TV IN MY MEDIA ROOM WHICH IS UPSTAIRS,
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
