Customer Ratings & Reviews

The picture on our tv is still lopsided. Geek Squad came, but the picture was good for a few hours then it went back to being lopsided. I tried calling GS again and have received no response. So disappointed in Best Buy. The manager has been helpful and I will call again this week.

The boys from Geek Squad installed this above our fireplace for our 65” LG Nano and it was fast and the mount is solid. Pretty sweet that you can change viewing positions. Best Buy says it works with all televisions in size range.

They were on time installed all items. I will use them again.

The agents mounted 3 TV's and connected my sound bar. They were very courteous, respectful and talked to us older folks like we have a brain. I would definitely recommend them to anyone. I thought they were very thorough but quick in getting the work done.

Excellent service by the technician. They were very helpful and professional.

Tech from Geek Squad was excellent. Took time to explain and demonstrate. Did good work on mounting.

The two gentlemen did top notch work and were very nice. They showed us how the new TV worked and took away all the packaging. I highly recommend!

Had some scheduling challenges at the start, but once scheduled the process was very smooth. Geek squad came and were in and out super quickly. Would highly recommend

This mount works great with my new 55" Samsung Q60A TV. I had the Geek squad install it and they did a super job. I am able to extend the mount 14" away from the wall and angle the TV so I can watch it from the kitchen.

The 2 agents took down my 55 " TV and re-mounted it downstairs. They mounted my new 65" above my mantle. They then programed it in. I was watching my new TV in a relatively short amount of time. Both agents were very friendly and answered all of my questions.

Installation was on time and very professional. They were in and out in about 30-45 mins. Explained everything clearly. Very good installers.

Genti and the crew did an outstanding job mounting my tv and setting up the remote. Took the time to measure so it was centered on the wall and even offered an option to cords running down the wall! Highly recommend.

Geek squad showed up on time and did a GREAT job installing the TV. Very professional service, knowledgeable, answered all my questions.

I’m so glad I had Best Buy install my tv. I had the install it on a wall and hide the wires. Everything looks great and they even set my components up and made sure everything worked. They also made sure my remote was set up and could run everything. Very helpful and great job!

Everything was set up and organized perfectly even with a few explanations on how to use my controller. This is so appreciated.

Efficient crew that came in on time and made sure the install was perfect. They made sure I was happy before leaving. I would definitely recommend using Best Buy for TV mounting versus some of the “cheaper” options out there because they are transparent and have no hidden fees.

Service was great. The two geek squad members did their job well and were very personable.

Anyone buying a larger LED or OLED should pay for BB to deliver and set up. They are professional, correctly install, clean up and install looks like great. From this point forward, I will always pay BB to deliver and install. Thanks. g George Alexander

The Geek Squad did a great job. Very professional

Geek squad was very professional and polite. Would recommend for all installation needs.