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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1094 Showing 21,861-21,880 of 38,692 reviews
  • Rated 5 out of 5 stars

    CaptDon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a Great set up as usual made sure all items were talking to each other and that the angle of TV was good. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good about Xavier from Geek Squad. He did a great job of installing and explaining how to operate the whole system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed my LG evo G3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very personable and friendly. They installed all the electronics and other components needed In very professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and expertly mounted ^ connected the new TV. showed us how to operate new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is good and they're fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome, friendly, and courteous. I wasn't home but my wife was thrilled at how quickly and professionally they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very, knowledgeable and helpful gentlemen installers. The TV was up and operational in 25 minutes!! Will always have access to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was great .Very knowledgeable and courteous. Work was very neat and they left the home spotless. They pre measured and marked locations for my electrician then came back for final install .Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After requesting another installer to come out to install my TV mount, everything was great. The young lady that they sent out didn't know what she was doing and did not want to install my TV mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefit of Best Buy Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional on time and answered all of my questions anything they moved they put back in cleaned up very well after themselves a really great benefit of Best Buy total tech membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed our TV was timely and very informative.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    They did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my tv, and the tech guy was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, very attentive to where I wanted tv located,explained how all worked and requested a broom to clean up! Way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cudos to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well so far Geek Squad has been top notch. All our appliances are starting to depart this earth.... Washer/Dryer, stove, dishwasher etc..... So far Best Buy have done well. Dispite "Corporate" cutting staff to the bone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bedroom TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was on time and very professional. They were in and out in about 30-45 mins. Explained everything clearly. Very good installers.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV Mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sound was prompt and efficient in mounting the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sq is my favorite people!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Sq is my favorite people! They are the best:) My membership is totally worthwhile!! I encourage everyone to become a member:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my surround sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed all speakers and two receivers. They took the time to explain surround sound settings versus playing my music and using HEOS. Outstanding service! I am extremely happy with my new system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our tv over our fireplace.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted our 55" TV over our fireplace and set up our entire system. They sent a reminder of the appointment the day before and the morning of. They called to let us know they were on the way and arrived within the timeframe of the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ..5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team , very professional. They installed the TV and did the programming in about 1 hour. Money well spent !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great, Install was quick and clean. The agents went over all the TV controls with us and explained as they set up the TV.

    I would recommend this to a friend