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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1095 Showing 21,881-21,900 of 38,693 reviews
  • Rated 5 out of 5 stars

    Mounted and installed TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and did their work quickly and efficiently and cleaned everything and left no mess behind. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very helpful and did a great job putting together the tv and hanging it on the wall. They placed the tv exactly where I wanted it and it has a great view from every seat in the room. They were careful with the product and kept the area neat and tidy during and after their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deacon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and installed our new 65 inch TV and sound bar. The crew was fantastic. They arrived on time, were very professional and were very attentive to our needs. I have nothing but praise for the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS was the right choice for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS mounted the TV to my satisfaction and did the initial setup. They also explained to me how to use the TV and remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who installed the mount for my TV were awesome!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Perfect But very kind

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians showed up on time. Started to work then realized they should have put the surround sound bar on first. They had to take everything apart and start all over. Trainee had to use our bathroom then continued to help technician. They had a difficult time straightening the tv. It’s still a bit crooked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rhe television works awesome and the Geek Squad was exceptional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by the Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third or fourth time I have had Geek Squad do work for me and every time they are great. They remember me and are very courteous. This time they called me a day ahead and asked if I wanted them to come a day early! Heck yeah, I was waiting on pins and needles for my new 75" TV!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of new tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Home Advisor had ordered something we didn't need for this installation and I had to return it to the store myself rather than return it to the technicians who arrived for the installation. Also, the cable box on the back of the tv is falling and we had to set up another appointment to have that corrected. Nothing too serious though. I would still use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall mount and TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents quickly installed the TV wall mount and connected the TV to it. They also showed me how to use the TV remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had ordered the wrong stand for the tv that we were moving from the family room to the den. The guys who came to install the new TV and move the other called to the store and got the one that was needed. Very happy with all the services the Geek Squad has offered and we have received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up TV relocation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan, Josh and David were very helpful in this matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new frame TV! The Geek squad showed up on time and mounted my TV and took care of everything. They gave me a quick tutorial which helped tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why worry about messing up your new product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are 100% worth the price paid. Quality service, great products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was quick, punctual, and very knowledgeable! I appreciated their help very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived earlier than scheduled. They promptly removed the existing TV (which was broken) and installed the new one. They ensured everything was working correctly and provided an overview on how the new TV worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to my home were very professional, took the time to ask where I wanted my tv, discussed the scope of work and did good quality work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was on time , respectful and nice. Did their job so well i save their number in my phone to do my next project. Which will be setting up my surround sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did an excellent job. Not only were they quick and thorough, they cleaned up behind themselves and hauled away the trash. They spent all the time I needed to explain how the TV works, the remote and it’s Smart TV capability. Couldn’t ask for a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good people. Good work. Returned to fix solution were unable to address on original visit. Recommend without hesitation.

    I would recommend this to a friend