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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1096 Showing 21,901-21,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Installer where professional and knowledgeable. Ensure the install was done properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv install and setup coupled with great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service , excellent people skills , great response answering questions .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    showed up on time. job done well. everything works as supposed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. They came in, put booties on, and worked with care and diligence. Took them awhile, but they were able to get the tv up and give me a guarantee that it wouldn't fall. I will be calling them when I get another TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron Okeke and his associate, (sorry didn't get his name) were both so helpful. Explained my new tv and answered all my questions. Would very much recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new outdoor TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV and did an outstanding job considering the challenges for the mounting. I appreciated the effort and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm glad I choose Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and helpful. Thorough and knowledgeable about their job. Explained tv functions and was able to answer my questions with sound facts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of samsung tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a greatt job. Suggesed a different wall mount that would be better. Mounted the TV and hooked everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jaun Carlos Castaneda.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job looking to get an other install. Did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV quickly. Also explained some features of my remote I did not know about. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time, professional & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV and wall Mount and decided to let the Geek Squad come to install my TV. Best decision I made. The agent came at scheduled time. Very professional & efficient. Will definitely use the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor patio tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd TV that I've had the Geek Squad install in this house. They're always professional and the installations are always perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incomplete TV Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a nice job installing the TV mount to the wall however refused to install the TV due to what they perceived as a "weight limitation" on the mount. What they looked at was weight of my TV plus the stand, 77" TV. Stand weighed 24 lbs., TV weighed 51 lbs., mount rated at 77 lbs. They refused so I and a neighbor mounted the TV. Job was only 50% completed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Experienced Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was awesome. Very knowledgeable, polite and efficient. Super nice gentleman

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast and efficient. They were courteous and cleaned up well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting job was flawless. Our tv looks fabulous!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD connection to my wall unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was set up and organized perfectly even with a few explanations on how to use my controller. This is so appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and set up my new 65 inch tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly, courteous, informative, knowledgeable, professional, and on time. He was exactly what you want as an installer.

    I would recommend this to a friend