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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1096 Showing 21,901-21,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team installed my equipment and assured that it worked with all my other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot say enough for two guys that came out. Friendly from get go. Patient and took time to explain to us tech dummies. Paid concern to every little detail. Very neat and courteous as well. I wish I would if had GS do work prior . I have only positive things to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very, knowledgeable and helpful gentlemen installers. The TV was up and operational in 25 minutes!! Will always have access to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were amazing! They did an excellent job of mounting the tv on a stone fireplace and set everything up on the tv. Took the time to show me how to work everything. VERY GOOD service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and set up my new 65 inch tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly, courteous, informative, knowledgeable, professional, and on time. He was exactly what you want as an installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tv & Mount Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They agents mounted my tv quickly and helped set up everything. It’s positioned perfectly and we appreciate the quality work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, neat and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad hung my tv and sound bar, they did a great job on setup, and very informative on speaker placement and sub woofer. I hope I get the same guys if I ever have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Arrived on time, asked questions about placement and installed completely. Installation included setup with the cable system. Clear explanation of operating TV and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys arrived on time, and were the most professional I have ever seen. They worked tirelessly and efficiently to make my installation perfect. I would not hesitate to call them back for any of my future needs. Phenomal job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad install experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad never disappoints. They installed my 75" Samsung quickly and efficiently. They took their time with us explaining how it works and didn't leave until we understood how to navigate the new platform! Will use again when we need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor patio tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd TV that I've had the Geek Squad install in this house. They're always professional and the installations are always perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new outdoor TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV and did an outstanding job considering the challenges for the mounting. I appreciated the effort and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm glad I choose Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and helpful. Thorough and knowledgeable about their job. Explained tv functions and was able to answer my questions with sound facts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did their best to make this a one trip install. The mount was faulty which required a second install trip. The agents were professional and respectful of my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65 inch TV was well placed with no problems. Tha installer did a great jo c b and considerate of clients needs. Left with a truckload of gratitude for his assisrance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Schedule install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent helped me schedule a tv installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55” Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv and the guy who came to install was friendly & very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV efficiently and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices. They were both very nice, knowledgeable and pleasant to deal with. Couldn't be happier! I would have either of them back any time. What a pleasure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer arrived on time and came in prepared to work. He set up the tv and connected it to our Direct TV system. He was courteous and respectful. My husband has some memory issues and the installer took the time to write all the instructions down. I am so appreciative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame tv frame up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were polite and professional and sometimes funny. My frame tv was up in no time and looks amazing! And works great - if I could figure out all the buttons! Ha! Got the basics down. Thank u Best Buy!

    I would recommend this to a friend