Customer Ratings & Reviews

Kayla Graham, Geek Squad tech, was outstanding with her TV mounting advice and skill. It was a 55" TV to mount on a wall with full motion; did this without assistance and with ease. She was very professional.

The individuals came and did a great job. Laid it out just how I explained I wanted it. Then they cleaned up the mess took the boxes no complaint here totally worth it.

Love my 65-inch Samsung tv just right for me I can lay in my bed and watch tv

The agent delivered our TV next day and connected it. Great service and we're once again 100% happy with our Best Buy purchase.

This team that came to my house were sooo good! They knew what they were doing! Gave us really good tips and mounted our 85” tv so quickly!! Happiest costumer here! Great service!

The agents mounted my tv — they centered it on the wall and checked the height with me prior to the installation. Then they connected my devices and made sure I could start connecting to my Roku (to initiate my account). Great service, thank you! :)

Two guys from the Geek squad came and professionally mounted out 60" TV. They were very good, quick and very well mannered. Definitely would recommend their services, although my husband bought the annual package, which I think is a waste, as we probably will not be using it.

The techs were knowledgeable and took lots of time explaining how to use the tv and remote, they walked me through all options

These guys are so awesome. Three accommodating, arrived on time and took care of everything as I want to. I am a stickler for details and they pleased to me. Recommend total tech membership

THE AGENTS INSTALLED AND MOUNTED MY 77 INCH SONY TV. SCOTT WENT ABOVE AND BEYOND TO ACCOMMODATE THIS SOMEWHAT COMPLEX INSTALL.

Ken is his name I thought I prepared for him but I left out a few things he fixed that situation and then some all along explaining why he was doing so I understood

Two Geek Squad agents mounted my 65" Sony Bravia TV to a Sanus Large Advanced Tilt Mount, and they verified my TV's operation. They were professional, very knowledgeable, were customer friendly, and did an excellent job.

My experience with Best Buy has always been very exceptional with each team member has been absolutely excellent…I love their customer service!

Bought this mount with my new 86 inch LG. Mount is great abs easy to use. The Geek Squad team was even better. Professional, courteous and great guys. Felt safe and enjoyed them coming. Simply Outstanding. Would have those guys back anytime.

the geek squad rep -- Jamie Posner, was excellent. she was very professional and knowledgeable. she took the time to explain the tv features to us. she answered all questions. She is a perfect example for a geek squad agent. she deserves a raise.

My Mount was mounted by geek squad. It is in an indented space. Fits very well there. Full motion allows it to be pushed to the wall or pulled out where it can be seen around the corner. Good choice for the space.

2nd tv installment due to 1st tv defect they were fast i didnt like the way placed my tv on an angle instead of placing it back the way the first tv was placed and im unable to correct it without calling the Geek Squad again

The squad removed my old tv and mounted new one quickly and carefully. They helped to download streaming apps and were professional and friendly.

My master bedroom was too crowded with a tv stand for the big tv I had. The geek squad guy was super helpful explaining why we had to change mounts because of the framing in the wall etc They were in an out, polite, clean and worth the money for the professional installation.

They did a graet job,on installing and set up of my tv.