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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1097 Showing 21,921-21,940 of 38,693 reviews
  • Rated 5 out of 5 stars

    Easiest installation they probably had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Peasy installation, because I had everything set-up for them. Just un-box tv, mount wall mount on back of tv put it on bridge I had set-up between entertainment center, plug in tv and hdmi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team member asked about the location than I wanted the t.v. installed. He told me where I would get the best picture quality. Great attitude!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad removed my old tv and mounted new one quickly and carefully. They helped to download streaming apps and were professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Best Buy has always been very exceptional with each team member has been absolutely excellent…I love their customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived on time and carefully assembled the wall bracket and installed the tv. He very patiently guided me through all the features and connections. He could not have been more helpful. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service and experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and crew did an outstanding job mounting our television, and were very polite, explained everything, and made a ton of helpful suggestions. They were very clean, and helped me get the best possible TV setup in our living room. Would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team from the Geek Squad were very professional. They arrived on time and mounted my 75 inch with my bracket. After they were finished they hauled away all the trash. Very satisfied with their work and attention to detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Geek Squad member(Joe)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was thoroughly satisfied with the efficiency and helpfulness of the Geek technician. He patiently walked me through the familiarization process of my purchased item (TV). This was really nice of him and much appreciated by me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FredD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted in a timely and efficient manner. The crew cleaned up and left everything neat and clean

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation completed by The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and properly connected all my cable functions! They were very professional, polite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 4K television mounting is great. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up very professional and really neat and Tidy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out to the house as expected and explained every step they were doing. Since I was not home at the time, my wife was there so they informed her of their process. I'm glad I use geek squad and love the services provided!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Best buy services and products all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been an extremely reliable TV mounting service for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took their time for set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has a very good team very polite and kind I just wished that I can get all my components hooked up there has to be a way can I hook up my karaoke machine am i vcr,DVD, all together working please call if you can accommodate thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant go wrong with Bestbuy and the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 85 inch TV and the price was amazing...Then we had the geek squad come install it in our bedroom now it looks like a movie theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my t.v. quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was down one person but he did an EXCELLENT job of putting 65" t.v. up on the wall. He explained how to use remote and he even took the very heavy older 55" t.v out to the garage for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Team at Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel and his helper from the Chula Vista store were so helpful and professional. Would shop at Best Buy again because their Geek Squad was so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team members that came to mount the TV were very professional and focused. They asked questions for location and height and sound quality. fairly quick mounting be very thorough and complete.

    I would recommend this to a friend