Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Rated 4 out of 5 stars
Mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad did a solid job of mounting the tv. The showed up on time!
I would recommend this to a friend Rated 5 out of 5 stars
Great Installers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm always amazed at how efficient and talented the Geek Squad installer are when mounting and setting up a 75" TV. I would highly recommend - they get it done and get it done correctly.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thanks JOE For a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tech didagreat job. Everything was done very professionally. The Tech(Joe) explained everything as he worked. Thanks
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were friendly and professional. Service was great. Had 55 “ LCD tv installed.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad knows what they’re doing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleased with the guys who mounted the wall bracket, installed my 65” TV on it, created a new socket in the wall so the cords for the TV are hidden, and reconnected all my devices. Couldn’t have been easier for me!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a excellent job mounting my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad made sure everything was to my liking! They let me know what options I had as for as the placement of my tv! Made sure everything was connected and worked to my satisfaction before they left my home! Greatly appreciated!!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv mounted on wall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was mounted on to wall very efficiently. Installer was polite and knowledgeable. Everything went smoothly.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Team at Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daniel and his helper from the Chula Vista store were so helpful and professional. Would shop at Best Buy again because their Geek Squad was so good.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Fast and easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was fast and easy! Short amount of time
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad did the same quality work for much less
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers did a great job! Local TV store charges almost twice the price and I cannot tell a difference in the quality of their work. Great communication before and during the process.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My issue was resolved in a matter of a few minutes. The Greek Squad was very, kind, professional, knowledgeable and explained everything in detail.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 3 out of 5 stars
Inconsistant service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived at the specified time. Was told at the store that they would run the cable through the wall, but they did not, may have been a problem at the store. Mounted the TV higher then originally requested, but then corrected the mounting position. They were prompt and courteous.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking the initiative in reaching out to us about the TV Mounting service you received. I’m truly sorry if there was any confusion about what services were included when you made your original purchase. For TV Mounting and Installation Service, you can see more about what is included at the following link: bby.me/h4hlg. If you’re concerned that you didn’t receive the correct level of service when agents came out to your home, please reach out to Geek Squad via phone at (800) GEEKSQUAD or (800) 433-5778 so that agents can take a closer look at your particular situation.
Rated 4 out of 5 stars
Installation service was good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers mounted and set up the new tv and soundbar. But I cannot keep the sound bar operating and to come on with the tv with one remote.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The agent was an expert and a professional!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted both of my TVs quickly. He expertly checked the wall for studs and asked my opinion on the exact placement.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great.. removed older 82” TV and installed new 85” TV. Reviewed and explained how to use and operate it as well as the solar remote. They were quick and cleaned up upon departure
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed quickly & well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great technician, was extremely careful mounting it to tile
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very professional and knowledgeable with everything. The placing of the tv was perfect for our room.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad and install is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have done 4 TVs this size or larger as well as over fireplace and techs were fabulous and concerned about constant quality! Guest subcontractors couldn't do it!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad set it up but not to my total satisfact
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great and the Geek Squad supposedly set it all up : BUT IT doesn’t go directly to turn it on with the cable remote. I have to after turning on with Cable remote I must tgen use the LG remote to get to the cable HDMI SETTINGS.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
My new tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The men who came to our home that day were fantastic! They made sure that the measurements were exact for the height I wanted the tv since my console wasn’t delivered yet! I am extremely pleased!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend