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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1098 Showing 21,941-21,960 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad installed and set up my new 65 inch tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly, courteous, informative, knowledgeable, professional, and on time. He was exactly what you want as an installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing my new SONY TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young gentleman who delivered, mounted and connected my new SONY TV did an excellent job. I highly recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistently good Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has done it again. Although Sony is not the most expensive of the 4K Hi Def TV's, I think the picture is superb. To me, it is equal or better than the LG and Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new TV is just the right size. The Techs installed it in such a timely manner. Both of them were so friendly and helpful in explaining how to use everything. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad team was extremely good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount my 85 inch tv exactly how we want, they did and amazing work! We are very happy with the results…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone that came was respectful and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very knowledgeable and helpful. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind, courteous and very helpful, Geek Squad installed and connected my TV efficiently and effectively. They also took excellent COVID-19 safety measures -- wearing masks at all times and being very conscious of managing risks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past we've always just done things ourselves. As we gotten older we have started to value time vs money more. For how quickly and efficiently Carlos worked it was well worth the investment. Thanks again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant go wrong with Bestbuy and the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 85 inch TV and the price was amazing...Then we had the geek squad come install it in our bedroom now it looks like a movie theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Are The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. All that have come out to our house have been polite, knowledable and professional great service. Glad we purchased ghe Geek Squad package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV insallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was outstanding from start to finish. I was impressed by the time they took to make sure things were done right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Went well

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all it went well. Wasn't happy that there is a 4 hour window for them to show up but can understand why. They were very neat and clean clean about the install. Even took the gigantic tv box with them. This was a basic install an setup. If you don't have the time to do it yourself or worried about messing something up then I recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly. They were very professional and Clean. They used a drop cloth to keep the floor clean and a bag to catch the dust. I would highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Still Best Shop for Electronics and Appli

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always can rely on Best Buy to provide needed accessories for TVs, appliances, electronics and more. Thanks, Best Buy!! You have been out go to shop for years!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most pleasant, helpful, knowledgeable service personnel ever! Can't say enough good things about the Geek Squad that came to us - Brandon and partner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Geek Squad mounted my new LG ThinQ Smart 65" TV Plus and installed Backlighting on this TV for me!! Purchasing Total Geek Squad is the Best Purchase I have ever made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mounting experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came to mount my TV came prepared. They were professional and on time. They did not leave any debris behind. They were very friendly and took time to explain what they were doing and how to use the mount. They tested the TV before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good installation. Retired and updated the home sound system. Mike and associates were totally professional. Explained all steps as the hooked everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek squad take care of the mounting and set up of the large TV made it so much easier for me to enjoy my new TV purchase. I highly recommend this service, they come in with all the tools needed and get it done.

    I would recommend this to a friend