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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1098 Showing 21,941-21,960 of 38,693 reviews
  • Rated 4 out of 5 stars

    TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a pretty good job setting up my new TV. However; the wall surge protector they sold me does not stay attached into the wall socket. Waste of my money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an 86" LG TV installed and setup without any issues. The two folks that came were friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad did a great ji.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed mounts, installed and programmed both TV’s. Were fast, efficient and very friendly and informative. Programmed both TVs and were very patient in showing me how they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents was friendly and was there to satisfy me the customer to get the best experience of the products I purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One guy to handle a 65" , but he did manage to get the job done. $200 for less than an hour's work, especially with Total Tech membership, cost was way too much.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called when they left the store and let me know they were 30 minutes away. Took about 10-15 minutes to mount my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Kind team of people came in and installed my TV. They were very knowledgeable, installed the TV quickly, and were polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted and installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and did their work quickly and efficiently and cleaned everything and left no mess behind. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tv & Mount Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They agents mounted my tv quickly and helped set up everything. It’s positioned perfectly and we appreciate the quality work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS was the right choice for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS mounted the TV to my satisfaction and did the initial setup. They also explained to me how to use the TV and remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee mounted are large TV in a matter of minutes. It would have taken us all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall mount and TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents quickly installed the TV wall mount and connected the TV to it. They also showed me how to use the TV remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super friendly and adjusted the height for us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our TV installed but felt it was a little high. We called the GeekSquad back and they came back a week later to help us get it all fixed! Super friendly, easy to contact, and easy to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered & installed 98" TV on 3rd flr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy delivery and installation. I had the TV to be installed on the 3rd floor. And they did an amazing job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered our TV next day and connected it. Great service and we're once again 100% happy with our Best Buy purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad installed my frame tv…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were prompt , knowledgeable , and courteous…They called the day before and the day of the scheduled visit to narrow the estimated arrival time…Very happy with the product and the service…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good people. Good work. Returned to fix solution were unable to address on original visit. Recommend without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team installed my equipment and assured that it worked with all my other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the instillation All wires hidden in wall!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my Geek Squad men cut holes in the back of my chest and holes in the walls to TOTALLY hide all wires and boxes. They used remote controls that can go through the wood fronts to chest drawers. I am a minimalist so I love the clean look!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best service. He called when he was heading over then was really professional. He was in and out, perfect T.V. Install.

    I would recommend this to a friend