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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1099 Showing 21,961-21,980 of 38,692 reviews
  • Rated 4 out of 5 stars

    Geek Squad mounted 43” TV Quickly and Correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad technicians did great job manning our television on the wall. I had already set it up, so that there is not much for them to do beyond the actual, physical mounting, but what they did, they did great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad mount, connect and setup our 60" TV that I bought for my husband for his birthday. So much better than trying to do it ourselves or "getting someone" to do it. They arrived promtly and were done in no time. For us, it is the only way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this service to anyone that does not have experience mounting heavy objects to the wall. I received a call ahead of time to know when to expect arrival. The mounting was done quickly. Most importantly, my TVs are level. No home job slants for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad agents came to my home to install my TV and Sound Bar. They were extremely professional and had the answers to all the questions that I had. I have used Geek Squad before and will in lthe future. They are the go to guys for electronics. Thanks for the great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    Speed Over Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the gentlemen installing my TV were very good at communicating arrival time and did wall Mount my TV. This, however, is not a white glove service. Which I expected, but was still stressful for a $4k purchase. They stripped a brand new TVs screws and made little to no effort to center the TV without being asked to do so. And then, it was not actual centered. Speed seemed to be the primary objective. Rating 2 stars based on expecting this to an extent, and for them successfully mounting the TV without scratching it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Kind team of people came in and installed my TV. They were very knowledgeable, installed the TV quickly, and were polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD connection to my wall unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was set up and organized perfectly even with a few explanations on how to use my controller. This is so appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a greatt job. Suggesed a different wall mount that would be better. Mounted the TV and hooked everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great that installed our wall mount and set up our TV. They did a great job, made sure everything worked, before they left, answered all our questions. Explained about the mount itself. We were very pleased with the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hardware mounting very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TV hardware I owed so easy to use. I would highly recommend it to anybody.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Curteous, quick, and friendly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But the didn't do everything. They mounted the TV great, but when they hooked up the Bose speakers, the sound does not match the movement of the persons mouth. Also, they did not hook up my wireless headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confidence and Assurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and upfront about every procedure they were about to perform. They took their time and care with our furniture and family. It was nice to have a great team mounting our 2 TV's in sizes as large as 75".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks to the Geek Squad for super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciated the work by Kyle and DJ to install and set up our 2 new TVs and sound system on the 85" TV. Based on their recommendation we purchase another sound bar and mounting bracket for the 65" TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Super Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of mounting my tv and surround sound system. They also made sure everything worked correctly and provided instructions on using everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos Benitez was excellent. He and his associate were cordial & knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes they did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, excellent work. DeAngelo and John did an excellent job. Friendly, professional, knowledgable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick good solid service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the representatives were professional and thorough in their installation and calibration of my new television... They offered to come back at any time to readjust if needed cleaned up and we're on their way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installer, Shawn, was incredibly helpful. He was very knowledgeable about tech stuff in general. Did a great job mounting the TV and gave me helpful advice on HD and other things. I really appreciated his professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Guys Installed My TV Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 75" TV and sound bar and woofer and connected them to my devices. Excellent work! The young men, who came out were friendly, professional, respectful, resourceful, and meticulous about their work!

    I would recommend this to a friend