Customer Ratings & Reviews

Angelo was perfect with everything. Organized, professional, he explained everything in detail. Very nice person. I am very happy with all of the work he did. I will request him the next time if that is possible.

He was wonderful. Friendly, professional, knowledgeable and efficient. So much easier than trying to mount and hook up everything ourselves

Installation team was great! Very knowledgeable and handled the installation and clean up quickly and effectively.

Agent was knowledgeable, prompt and professional! Our TVs look great!

These guys were awesome!!!! I highly recommend Geek Squad! They were very professional, knowledgeable and efficient!!!

I'm so glad I added the cost for the installation of the TV and soundbar. The TV is practically flat against the wall and the tech set up everything just as I needed. Great service.

I was concerned that the installers wouldn’t have necessary experience, but they did a great job. Pleased with the service.

Daniel was awesome. Very knowledgeable, helpful and completed the work very quickly. Everything is left. Very clean.

Two ladies showed up to remove my old tv from the wall mount and dispose of it along with the old wall mount. Then the ladies mounted a new wall bracket and installed my new tv. Also they connected my new soundbar. They also organized and managed all of the wires and cables sonit was neat. These ladies did an amazing job. They knew exactly what they were doing. They were very thorough and went over and beyond to make sure everything was done correctly and to my liking. They also assisted me with any help or questions that I had. I have never been so happy with someone coming to my home to install and set up electronics or equipment. I also wish to have these ladies help me in the future with new purchase. Also being a Total Tech member I have peace of mind of knowing if anything goes a miss they are here to help and repair items. With no out of pocket costs to me. I am also covered for any new deliveries to my home and any installations and extras are also included. It's worth every penny.

The agents did a great job with installing my 75" TV. They worked quickly and efficiently. Super friendly and professional! They explained how the TV worked and answered all questions I had. I would highly recommend them to anyone especially since one of the agents went through a special situation with a horse roaming the street and handled it very well! They were a great crew and I appreciated their service. Definitely dedicated to their work and very knowledgeable!

The Geek Squad Team installed 3 TVs, a sound bar and a Sonos system with outdoor speakers. Their workmanship and knowledge of the systems was excellent. The installation was professional. The lead Tech Dave is highly recommended.

They were wonderful, professional, courteous and compassionate about our needs! As we’re elderly and not able to deal much. They installed it quickly and did a great job!!

The guys were so knowledgeable and efficient in our tv installation. I love knowing it is safely and properly installed.

The two agents who showed up on time called me before they got here I am on the 7th floor in my building I did not know if I had metal or wood studs so they brought a mount with them just in case it Turned out they were wood so they installed my full motion TV mount they did an excellent job very clean and knowledgeable about the products they install

Best service I’ve had ANYWHERE! The technician called the day before the appointment to advise how the appointment will go and took the time to ask the right questions to confirm I had correct equipment. Which I did not and he was able to bring correct equipment. On the day of, the technician (Diego) arrived with his mask and booties. He was very professional, worked efficiently, and very clean!! No mess what so ever.

I had to mount a 65 inch on a wall in my home and was very pleased with the serviced - 2 geek squad technicians came to my home, and before they entered they placed hygienic socks over their shoes - I truly appreciate BestBuy's commitment to hygiene and cleanliness as they enter your home. The 2 technicians were incredibly professional - recommended the ideal placement on the wall for my TV. Enthusiastically endorse this service if you need a TV mounted!

The experience from beginning to end was exceptional. Initially, I intended on purchasing a 65'' television but after consulting a Best Buy online representative, I learned it wasn't the best option for me so I pivoted to the 55'', which is perfect. In addition, the GeekSquad intaller who came to my apartment was incredibly informative, practical and professional. He knew the walls of my building couldn't work with the wall mount I purhcased so he brought one that worked so I was able to return the one I purchased and have the proper one installed. In conclusion, very happy customer.

The Geek Squad mounted the TVs beautifully and showed me how to use features. They also mounted my Bose Soundbar to one TV.

The Geek Squad individuals that mounted our TV and connected it to the sound bar were great! They ended up having to move the existing wall mount brackets before attaching the TV. They were professional and made sure the area was thoroughly clean with all the trash removed before they left. They also provided some helpful pointers and suggestions as they reviewed the operating instructions of the TV and sound bar.

The Geek Tech did an excellent job of unmounting the non-functioning replacement installed a little over a week before this service being rated now. He reinstalled the new TV and did the complete set up before leaving. Was very knowledgable and did an excellent job...very pleased.