Customer Ratings & Reviews

Agents worked diligently on connecting new 83” TV and soundbar system , mounting, and connecting devices.

The agents came in and flawlessly installed my TV.

The installation team did exactly what needed to be done. They were efficient. This was a difficult flush mount installation for a Samsung Frame Pro TV. I would love to have them back to see if there is a w ay to improve the quality of the TV picture.

The mounting service was excellent. They were professional, timely and overall it was a great experience. We had a tilting issue and the technician met with us right away and showed us how to adjust the tilt if it happens again. We will definitely be using Best Buy in the future for other mounting needs and services, thank you!

I had the pleasure of having my 75" Sony Bravia installed by your geek squad. There were very knowledgeable about the Sony brand. They hung my tv quicklywith precise measurement making sure it was secure on the wall. They gave us instruction on apps and how to keep theTV updated when necessary. Great ambassadors of Best Buy!

The Geek Squad crew, Barry and Sonny, were absolutely amazing. Knowledgeable, professional, and efficient. Could not have asked for anything better.

Geek Squad Agent Herbie was great! He took great care to connect everything correctly and safely, and made sure that we had access to everything we had access to before the installation. He exhibited a vast knowledge of the technical aspects of his job, and was friendly to boot! He showed up when he said he would.

This is a very heavy mount. May be overkill for my 65” but I do like to be able to get behind the system. The install went smoothly although there was confusion and contradictions between customer service and sales regarding pricing and service scope of what was and wasn’t included. This isn’t a cheap service to begin with, I didn’t like feeling like was being upsold during installation with cabling or mount upgrades.

Service was phenomenal and I have to give credit to the technician who installed and set up my 50' inch TV set. He was awesome!

Agents did a great job mounting my television and they installed it quickly

I recently had the pleasure of experiencing an outstanding service from a team of professionals who expertly mounted our TV. From start to finish, the entire process was seamless, efficient, and truly exceeded all our expectations. Right from the initial consultation, Justin exhibited a remarkable level of knowledge and expertise. They took the time to understand our needs and preferences, offering valuable insights and suggestions to ensure the best possible outcome. Their friendly and approachable demeanor immediately put us at ease, creating a positive and comfortable environment for collaboration. On the day of installation, the team arrived promptly, equipped with all the necessary tools and equipment. Throughout the entire process, Justin and his demonstrated exceptional professionalism and a genuine passion for their work. They patiently answered all our questions, providing clear explanations and helpful advice on how to optimize our TV's performance. Their dedication to ensuring our utmost satisfaction was evident in every interaction.

The agents were soo professional, but friendly. Setup was efficient and fast. They explained things clearly and answered my questions, proving that they know what theyre doing. Their thoroughness was impressive. Id recommend the Geek Squad in a heartbeat.

The Geek Squad did an amazing job installing and setting up the tv

Greg and Davin did a great job. They were friendly yet professional the whole way through the install. They were careful with our new tv, careful not to trash our house installing the tv. They listened to our questions and concerns; they focused on getting our tv set up perfectly.

Excellent job by John and Larry ! On time and quality conscious.

Fantastic knowledgeable workers who made the mounting job look easy! Highly recommend!!

The guys from Geek Squad were FANTASTIC!!! They installed a new 85” TV with no mess or fuss and made sure everything was hooked up and working and I understood how to use it. BEST money you can spend - especially with a large TV.

Great service, so very helpful , very personable.they went way over the required services would recommend the setup to anyone! Excellent,

Excellent service today we had Josh , last time we had Matt and Angel for installing and hanging our 55 inch TV . They were so thorough , efficient and extremely knowledgeable. When we bought the TV we thought the install price seemed a bit high, it after our experience it was worth the money. You are lucky to have such wonderful employees

Quick, efficient, clean. great install. The wall mount I purchased at Best Buy along with my TV was the wrong mount for my wall stud spacing. Geek squad had the correct mount on their truck. The only downside was that the new mount was way more money than I would have liked to spend for a mount. I really didn't have a choice since the squad crew were present and I needed the install done. The squad called me beforehand to let me know how long it would be for their time of arrival. Overall a very good experience. I would consider them again for any future installs.