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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1100 Showing 21,981-22,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Quick installation and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After requesting another installer to come out to install my TV mount, everything was great. The young lady that they sent out didn't know what she was doing and did not want to install my TV mount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    please fix my universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They nevered programmed my remote properly, Dosent work and has many glitches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Are The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. All that have come out to our house have been polite, knowledable and professional great service. Glad we purchased ghe Geek Squad package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefit of Best Buy Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional on time and answered all of my questions anything they moved they put back in cleaned up very well after themselves a really great benefit of Best Buy total tech membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to my house were very knowledgeable and very precise about the placement of my tv. They even made sure to check with my wife to make sure she was happy with the placement before they installed. Great service and well worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After numerous delivery cancelation dates and numerous phone call I was finally able to get my TV delivered by someone who knew what he was doing. He was on time as well. Because of the difficulties I experienced I was told I would be reimbursed my delivery charges, which to date has not happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Bright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install security cameras and floodlights with router. ONLY COMPLAINT FLOODLIGHTS DO NOT COME ON. I DON'T WANT MOTION. WHAT'S THE PROBLEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 77" tv!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome guys, nice, clean, and cery informative. Fast and quick. Explained everything very well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Love how the arm extend,swings and rotates around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got my TV mounted and TV remotes synced quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Still Best Shop for Electronics and Appli

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always can rely on Best Buy to provide needed accessories for TVs, appliances, electronics and more. Thanks, Best Buy!! You have been out go to shop for years!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad set it up but not to my total satisfact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great and the Geek Squad supposedly set it all up : BUT IT doesn’t go directly to turn it on with the cable remote. I have to after turning on with Cable remote I must tgen use the LG remote to get to the cable HDMI SETTINGS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, on time and work very clean and set everything up and showed me how to operate my new tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tv faster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad were efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    harperhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great. TV looks great on the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is being used in conference room. The picture is crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and did all the work to mount the TV and set up all of the apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad performed beyond expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team that came to install our new 65" team was stellar. They showed up on time, completed the installation, answered our questions and they really knew what they were doing. We were really impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    geek installed my tv quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connected my tv to all my devices very quick very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounted tv give 5 stars and a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was great .Very knowledgeable and courteous. Work was very neat and they left the home spotless. They pre measured and marked locations for my electrician then came back for final install .Very professional.

    I would recommend this to a friend