Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1101 Showing 22,001-22,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed my new tv and put together the studio stand which they were excited to see. They were both very efficient, knowledgeable and helpful in getting everything set up. They also hauled away the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a nice job mounting my tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received mounting bracket in time before Geek Squad came to mount my tv; however, the bracket was not needed due to the existing one one my wall worked fine. I kept the bracket to use at another time if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clay was professional,very knowledgeable and friendly. It was unfortunate that my speaker system was missing the wall brackets. He could have made extra money. That's on Best Buy not him as the speaker system was delivered a week before (even though I asked they not be)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wall mount of my new 65" Sony. They explained what they were going to do. They did the work quickly, efficiently and with excellent end results. The whole set-up looks great, they merged my remotes. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars all around

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Arrived on time, were very professional, knew what they were doing. Checking with me to make sure the locations was right. Afterwards, showed me the operation of the TV and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, and professional. Very happy withe installment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication. Arrived in a timely manner. Set up was quick and flawless. Technician was polite and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    took a few visits

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after a few visits & product changes, geek squad got it right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and they were great. I asked them about another product and they recommended a certain model and said they could install it for no charge with the Geek Membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen TV Wall Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Installation by Best Buy Installers ... These Guys know what they are Doing ... They completed the Job in about an hour and had my 65 inch Big Screen 3D TV Mounted and wired and completed ... I’d recommend these guys to anyone who has a Large screen Tv they want done ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most pleasant, helpful, knowledgeable service personnel ever! Can't say enough good things about the Geek Squad that came to us - Brandon and partner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In and Out with only a Minor Hitch!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and successfully connected it to my existing surround sound speaker system. Unfortunately, they couldn't get it to work with my existing blu-ray player, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation work was great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did a great job removing the old tv and re-using my existing mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional and had good answers to my questions. He was cognizant of what I was looking to achieve and gave us good amounts of time to make decisions about how we wanted it mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Pricing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome i think we needed to spend more time on product knowledge I basically learned the basics of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HDTV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad men arrived on time. They were very pleasant and friendly. They got the mount up in just a few minutes. Cleaned up all the packaging and put the TV in place. Then provided some instructions on its use. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of display modes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd HP 27f. It makes for a side-by-side configuration. I replaced an all-in-one having a 27-in. screen with a more powerful desktop box. So this earlier configuration also worked quite well, to create two screens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always on time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. Very afficient and pros like no other, when it comes to any tech instalation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Be careful about home services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first Best Buy squad was not good did not set up expensive tv or wall mount correct terrible next team knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, friendly, and set up everything for me including taking the time to show me new functions vs my older model Samsung tv.

    I would recommend this to a friend