Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1101 Showing 22,001-22,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good installation. Retired and updated the home sound system. Mike and associates were totally professional. Explained all steps as the hooked everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep these young men, they were very nice and went about their work in a professional manner. They were very attentive to our questions. When they left we had no clean up, we’re able to sit down and enjoy the new RV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy guys installed my 83” LG tv to the wall, set up, cleaned up any debris and removed the box. We’re very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistently good Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has done it again. Although Sony is not the most expensive of the 4K Hi Def TV's, I think the picture is superb. To me, it is equal or better than the LG and Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Waited too long

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, job done. Only one guy came in and had to lift the 65” tv alone. That’s pretty difficult for one person. The tv wasn’t in the right location so he had to go and pick it up at a different store and was therefore late... according to him. Anyway, it is professionally mounted so yay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service, especially if you need assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The pro’s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my residence measured and mounted my tv to the wall with ease. The speed and quality of their work is nothing short of impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were helpful but especially quick at their job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Job, Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had great service from Geek Squad. David was prompt and quick with the installation of our mount device and our new TV. He showed us how to operate it and gave us his card so we could contact him if we had a future need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wall mounting by the Gek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came right on time and did a great job mounting this 75" QLED at our home. Enrique did an excellent job installing and explain how the system works, including all internet connections. I recommend asking for him if you are in the Bluffton, SC area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad=Excellent Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech from Geek Squad was excellent. Took time to explain and demonstrate. Did good work on mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always amazed at how efficient and talented the Geek Squad installer are when mounting and setting up a 75" TV. I would highly recommend - they get it done and get it done correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paul

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service 3 times in the last two years. I will use it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my surround sound system.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed all speakers and two receivers. They took the time to explain surround sound settings versus playing my music and using HEOS. Outstanding service! I am extremely happy with my new system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new TV is just the right size. The Techs installed it in such a timely manner. Both of them were so friendly and helpful in explaining how to use everything. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful tech

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who mounted my TV was great. She had it mounted and hooked up in no time and gave me a quick tutorial. My only complaint was that 2 apps were part of the installation and weren't done but was very easy to do myself. She was polite and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a wall mount but needed this one to hold the 83" Sony A90J. It's a great mount that slightly tilts and can be pulled away from the wall slightly for wiring, etc. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great installation of tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was so pleasant and knowledgeable. He quickly installed my new tv and explained the function so easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to my house to install the wall mount did a phenomenal job and were super friendly. I was hoping I'd be able to do a survey or something, but nothing ever came. So I'm writing a review on here. Great Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, friendly, and set up everything for me including taking the time to show me new functions vs my older model Samsung tv.

    I would recommend this to a friend