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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1101 Showing 22,001-22,020 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television was mounted by agents who knew what they were doing and explained the operation of the tv....the removes (tv and cable) are a little confusing since it seems to require both of them to operate the tv. I'll figure it out someday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional, knowledgeable, and considerate. They made sure everything was where I wanted it and aligned nicely. They connected all of my extra items to the television and were very courteous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I will use and recommend Geek Squad in the future.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did great job installing my TV, setting up my mesh network, explaining how to get the best performance from each, and cleaning up drywall dust from the TV mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Geek Squad! We will never install another tv on our own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered our TV next day and connected it. Great service and we're once again 100% happy with our Best Buy purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individual that came out and installed was great. Even though he was short handed I helped him unload the TV and take it out of the box. He was very professional and had the items that was needed with him to connect my other devices to the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv, the process was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tv & Mount Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They agents mounted my tv quickly and helped set up everything. It’s positioned perfectly and we appreciate the quality work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service, very knowledgable guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and mounted my tv were outstanding, attention to detail, cleaned up afterwards, answered my questions and concerns and hooked up my dvd player, roku and new soundbar. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth the Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is well worth the money! Not only did they communicate their ETA for delivery but was courteous, professional and by far the best I've ever experinced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although they had incomplete information on the first trip out, they did what they could and were back the next day to complete the installation and the suggested placement looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Bright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install security cameras and floodlights with router. ONLY COMPLAINT FLOODLIGHTS DO NOT COME ON. I DON'T WANT MOTION. WHAT'S THE PROBLEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation service great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and worked quickly and professionally. I was pleased and impressed. They checked everything out and answered all questions. Exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dan and Matt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and Matt did an awesome job they were on time and when we didn't have the product they went to Best buy with my husband and came back to install the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV quickly. Also explained some features of my remote I did not know about. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS INSTALLED AND MOUNTED MY 77 INCH SONY TV. SCOTT WENT ABOVE AND BEYOND TO ACCOMMODATE THIS SOMEWHAT COMPLEX INSTALL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were knowledgeable and took lots of time explaining how to use the tv and remote, they walked me through all options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service111

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pair of technicians mounted our 60" TV over the mantel, installed the sound bar, connected all to the internet and walked us through the remotes. Very professional, very capable, impressively polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team showed up promptly, and they did their job efficiently and professionally. Great attitudes, and very helpful with all the setup. They were there and gone much quicker than expected, but with all connections made and questions answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable & respectful of my home & property.

    I would recommend this to a friend