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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1102 Showing 22,021-22,040 of 38,692 reviews
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, friendly, and set up everything for me including taking the time to show me new functions vs my older model Samsung tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy guys installed my 83” LG tv to the wall, set up, cleaned up any debris and removed the box. We’re very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QUICKLY AND PROFESSIONAL DONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS DID A GREAT JOB SETTING UP AND MOUNTING MY TV ON THE WALL ABOVE MY FIREPLACE. IT IS GREAT TO WATCH AND SEE EVERYTHING PARTICULIARLY SPORTING EVENTS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unstallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my TV table with two shelves. They were very polite and efficient workers. I thanked them when they were finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GEEK SQUAD INSTALLED MY TV EXTREMELY FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EACH TIME I NEED A REPAIR, I FEEL COMFORT AND SECURE CALLING THE GEEK SQUAD! THEY ARE AWESOME AND PATIENT WITH ME AND MY FAMILY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an 86" LG TV installed and setup without any issues. The two folks that came were friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great work very happy with service and work Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted and installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and did their work quickly and efficiently and cleaned everything and left no mess behind. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! Very helpful. TV installment was fast.!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation completed by The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and properly connected all my cable functions! They were very professional, polite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung like a boss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was like. "Can you hang this TV?" And Best Buy was like. "Yeah, better than anyone else." Then i was like. "Aight, lets do it then" Then they hung it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS was the right choice for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS mounted the TV to my satisfaction and did the initial setup. They also explained to me how to use the TV and remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation crew.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation crew. Very competent. They advised that our current mount was adequate so we were able to return the one we purchased just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good people. Good work. Returned to fix solution were unable to address on original visit. Recommend without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall mount and TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents quickly installed the TV wall mount and connected the TV to it. They also showed me how to use the TV remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellas came in like gang busters. They were professional & polite. They handled their business, explained things to me (which I’ve already forgotten) & left. They were in/out under an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time ++++ discussed options for mounting our new 75" Samsung TV Very professional mounting came out perfect Geek Squad technicians spent time to show us how to use our new tv and our Comcast / Wfinity TV system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team installed my equipment and assured that it worked with all my other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents was friendly and was there to satisfy me the customer to get the best experience of the products I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called when they left the store and let me know they were 30 minutes away. Took about 10-15 minutes to mount my tv.

    I would recommend this to a friend