Customer Ratings & Reviews

Agent was exceptional. Ontime and did an excellent setup.

The crew who attached my TV to the wall came on time and did a great job.

The guys were great BUT the tv is no longer running through the speakers. We need to set up time to have them return.

My new smart tv was not acting smart and I could get it connected to my wifi. The Geek Squad person arrived, I explained my problem and he knew exactly what was needed. And in less that 10 minutes I had a new smart tv.

The agents came to my residence measured and mounted my tv to the wall with ease. The speed and quality of their work is nothing short of impressive.

Have done 4 TVs this size or larger as well as over fireplace and techs were fabulous and concerned about constant quality! Guest subcontractors couldn't do it!!

The agents for my installation were extremely professional and thorough. They installed two 85’ TVs and ensured I was satisfied with their location and operation before they left. I’m very happy with this installation experience.

The installation team was very knowledgeable, courteous and professional. Attention to detail was evident.

Agent was professional and knowledgeable. He took time to explain how to use control and made sure it was working properly

The squad did an awesome job installing. Also answered any questions I had easily

The agents mounted my 65" TV and connected the soundbar and a DVD player as well

They did a great job installing my TV table with two shelves. They were very polite and efficient workers. I thanked them when they were finished

Love the Geek Squad. All that have come out to our house have been polite, knowledable and professional great service. Glad we purchased ghe Geek Squad package.

The Geeks installed two 75" inch smart TV's with sound bars and woofers. The did a fine job and highly recommend both BB and Geek Squad.

The Geek Squad tech was very professional and respectful of my home. He solicited my input, provided a mock-up of the work before drilling any holes and cleaned up behind himself. I was very pleased with the service and would use the Greek Squad in the future.

zack is the best. He placed the tv above my soon to get electric fireplace and after I got it placement was perfect I want Zackif I get another tv . He was training Camron who will be asset to your company

Easy Peasy installation, because I had everything set-up for them. Just un-box tv, mount wall mount on back of tv put it on bridge I had set-up between entertainment center, plug in tv and hdmi.

The person who came was great but that was not the original appointment when there was a NO SHOW with no contact from Best Buy. Be sure to keep on top of your appointment and contact Best Buy right away.

We had a smart tv and soundbar delivered and installed. The first Geek squad had problems getting the WiFi to connect, so they asked me to call their overseas help desk ( I spent over an hour on the phone being transferred from one person to another) and request a new tv be delivered. After a week, a second geek squad came out. It turned out the first squad was just putting in the wrong WiFi password. I guess I should have tried in again myself. Both squads were very polite and pleasant to work with.

I have an annual plan and it has more than paid for itself. Our technician came in on a day that had the polar vortex come through. He was on time and did a stellar job of installing our 55" Toshiba Amazon Fire TV. Wonderful.