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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1103 Showing 22,041-22,060 of 38,692 reviews
  • Rated 5 out of 5 stars

    John

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Computer monitor, like the adjustable ht, angle, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always reliable, on time and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your technichens are always superb. I would highly recommend geek squad to anyone for great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Installer where professional and knowledgeable. Ensure the install was done properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hit or miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate when Geek Squad actually shows up and not third party vendors. I wish there was a way to "verify" who is coming as well as if they can do the work or not. I have had times when they show up and say they are unable to complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents to mount large 75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents knew exactly what they were doing and completed it in minimal time. They installed TV wall mount and then mounted our new 75" Vizio TV, complete with all cable hookups. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't want to do this yourself then this service is well worth it. Guys are pro. and courteous. They mounted the 65" TV, set it all up including apps, and removed all packing material.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and mounted TV quickly neat and clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad the agents had shoes covers because the washer and driver delivery installers had oil on the bottom of their shoes and got it all over my cream carpet. They were cleaned up and gave me great suggestions. They were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents were courteous, efficient, effective..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a wonderful job installing my TV, removing the old one, setting up all of my A/V equiptment, etc. The final product is streamlined, no wires showing, with all of the remotes operating through one Harmony Remote. A fantastic Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best experience. The gentleman that installed our tv were very kind, answered any questions I had along with helping me out with another tv. If I need another tv installed I will definitely be using Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer mounted and added an outlet in-wall hiding cords for a clean look! Also replaced/installed the old tv in the office adding a soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Default reccomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, good communication, very helpful and thorough. Everything was properly measured and they also adjusted the settings on our tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was informed I had a small tv so he came alone but I had an 82”. He had no screws with him for the tv. He had to call for assistance which took about an hour. The other person brought screws and helped to place the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Bryson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryson went above and beyond his call of duty. There were some items that didn’t get delivered, but he personally made sure that he pick them up and install them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and the quality of work was outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV WITH WALL MOUNT, THANK YOU GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS TV WALL MOUNT. NOW FROM ANY ANGLE I CAN WATCH MY FAVORITE MOVIES AND TV SHOWS FROM BED OR RECLINER CHAIR. BEST THING I HAVE DONE FOR MYSELF TO REALLY ENJOY IS GIVING AWAY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad Agent Km was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Km was very knowledgeable about my older equipment hookup. After a flood in the basement we couldn’t get the tv and audio surround sound working. She came and completed in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super helpful and mounted the tv really quick. Really great service and will be going with them in the future. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Man of the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad arrived on time they both had excellent attitudes answered all of our questions patiently their craftmanship was excellent Im sold 100% on using the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really knew what they were doing. They was very careful not to damage anything. They had great advise that we took on the placement of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome agents, helpful and kind. Shout out to Aaron.

    I would recommend this to a friend