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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1104 Showing 22,061-22,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad were fast and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best there is, The guys are very professional and know there business. They wall mounted my new TV and installed all the add on's with minimal issues. This service is great and money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team showed up on time, went over my ideas and concerns and recommend where and how high to mount our 86" TV. Our TV looks amazing and the height it was mounted. Crew was very clean and recommended additional items to work with my TV to further the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied client

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and took time to explain what he was doing and showed patience when answering all my questions. Made recommendations that contributed to my overall very satisfying experience. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rasheem and Mike were awesome. Fast, courteous and clean. They also helped me to identify a better sound bar for my cabinetry than the one I purchased. It was a very convenient installation and I’m glad we had them install the TVs for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Quick. Easy. Can’t ask for anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good installation. Retired and updated the home sound system. Mike and associates were totally professional. Explained all steps as the hooked everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team members that came to mount the TV were very professional and focused. They asked questions for location and height and sound quality. fairly quick mounting be very thorough and complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tech team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spencer was awesome mounting our TV. He explained everything he was doing & made sure we knew how to operate all the functions on our new TV before he left. He was very patient, polite & definitely knows his job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesus and Josh went above and beyond!! They truly were knowledgeable, professional, and courteous. A real asset to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my t.v. quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was down one person but he did an EXCELLENT job of putting 65" t.v. up on the wall. He explained how to use remote and he even took the very heavy older 55" t.v out to the garage for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really knew what they were doing. They was very careful not to damage anything. They had great advise that we took on the placement of the TV

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Excellent mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased by the services of the geek squad very professional, thanks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could have been better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did install the TV and re-connect the cables properly. The TV is shown in the store flat against the wall and that is one of the reasons we purchased it. After the installation, the TV was out from the wall and it was explained to me that we needed a recessed outlet in order to get it closer. It was also explained that I would need an electrician. I think it would have been best if the Geek Squad could have been able to provide the recessed outlet; or minimally, if I had been told before the appointment that I needed a recessed outlet.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT MOUNTED MY TV QUICKLY WITH NO PROBLEMS...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the Geek Squad Group service work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad set it up but not to my total satisfact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great and the Geek Squad supposedly set it all up : BUT IT doesn’t go directly to turn it on with the cable remote. I have to after turning on with Cable remote I must tgen use the LG remote to get to the cable HDMI SETTINGS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv. Excellent job. No complaints to report

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad did a great ji.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed mounts, installed and programmed both TV’s. Were fast, efficient and very friendly and informative. Programmed both TVs and were very patient in showing me how they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time, professional & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV and wall Mount and decided to let the Geek Squad come to install my TV. Best decision I made. The agent came at scheduled time. Very professional & efficient. Will definitely use the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I apologize for forgetting his name, but the Geek Squad employee who mounted our TV was fantastic! Super personable, professional, and quick. Probably took less than a 1/2 hour to get everything installed. Definitely worth the price.

    I would recommend this to a friend