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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1104 Showing 22,061-22,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. The two geek squad members did their job well and were very personable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV Mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sound was prompt and efficient in mounting the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad member was terrific. thank you. tv is up and running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really knew what they were doing. They was very careful not to damage anything. They had great advise that we took on the placement of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugo was our installer, and he did a stellar job. Set up the remote for DirecTV and showed us how to use everything.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Installed new tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son said the install went fine, i think it was just a little too pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice ty. Different from my old one. Picture is difficult than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QUICKLY AND PROFESSIONAL DONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS DID A GREAT JOB SETTING UP AND MOUNTING MY TV ON THE WALL ABOVE MY FIREPLACE. IT IS GREAT TO WATCH AND SEE EVERYTHING PARTICULIARLY SPORTING EVENTS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician set up the TV in the available space and then patiently set up all of the streaming services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In and Out with only a Minor Hitch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and successfully connected it to my existing surround sound speaker system. Unfortunately, they couldn't get it to work with my existing blu-ray player, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Default reccomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, good communication, very helpful and thorough. Everything was properly measured and they also adjusted the settings on our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were wonderful! The 77" TV was way bigger than the previous TV. The wall type was not traditional, but these guys figured it out quickly and got the TV mounted. They did a fantastic job. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will use and recommend Geek Squad in the future.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did great job installing my TV, setting up my mesh network, explaining how to get the best performance from each, and cleaning up drywall dust from the TV mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV removal/replacement of new television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep notified me when he would arrive...he did an excellent job of removing the existing TV set and mounting the new set. I tend to observe and ask a lot of questions and he was patient and responsive to my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad intalled my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional and polite. Would recommend for all installation needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our tv over our fireplace.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted our 55" TV over our fireplace and set up our entire system. They sent a reminder of the appointment the day before and the morning of. They called to let us know they were on the way and arrived within the timeframe of the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love Total Tech. The set up guy came up from So Cal. I’m trying to remember his name. Super attentive to details and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows what they’re doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the guys who mounted the wall bracket, installed my 65” TV on it, created a new socket in the wall so the cords for the TV are hidden, and reconnected all my devices. Couldn’t have been easier for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was quick, punctual, and very knowledgeable! I appreciated their help very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If I could I'd give this team 10 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys sent to install my TV did a great job. It was a difficult installation between the sheer size of the TV (75") and location (over a fireplace), but they got it done without a hitch. They also boxed my wires to make it a clean look.

    I would recommend this to a friend