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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1105 Showing 22,081-22,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great installation crew.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation crew. Very competent. They advised that our current mount was adequate so we were able to return the one we purchased just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love Total Tech. The set up guy came up from So Cal. I’m trying to remember his name. Super attentive to details and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Come and get it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional,on time and will to answer any and all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mountained my 50 inch TVm to wall in my home office very quickly. I am very pleased with the work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. They came in, put booties on, and worked with care and diligence. Took them awhile, but they were able to get the tv up and give me a guarantee that it wouldn't fall. I will be calling them when I get another TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The two workers that came out were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly efficient and setup everything perfectly. They explained how everything worked and delivered great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, very polite, but friendly. Explained what they were doing and cleaned and removed the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad installed my frame tv…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were prompt , knowledgeable , and courteous…They called the day before and the day of the scheduled visit to narrow the estimated arrival time…Very happy with the product and the service…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and great price too. I'm so glad I went with this instead of the TLC or Phillips. The quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consistently good Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has done it again. Although Sony is not the most expensive of the 4K Hi Def TV's, I think the picture is superb. To me, it is equal or better than the LG and Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. The guys did an excellent job and make sure everything was working before the left. Very happy with this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. They were very polite and thorough. They communicated everything they did clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional crew mounted TV. They explained everything so that the TV was set up for everything I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Super Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of mounting my tv and surround sound system. They also made sure everything worked correctly and provided instructions on using everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great e service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made it so easy for my mom and dad to have their tv install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super friendly and adjusted the height for us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our TV installed but felt it was a little high. We called the GeekSquad back and they came back a week later to help us get it all fixed! Super friendly, easy to contact, and easy to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Default reccomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, good communication, very helpful and thorough. Everything was properly measured and they also adjusted the settings on our tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation met our expectations. It has been ok so far without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store personnel are excellent ! On line help needs work !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent who installed and set up my TV and related purchases was knowledgeable, patient and personable. Best Buy was well represented by this agent.

    I would recommend this to a friend