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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1105 Showing 22,081-22,100 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great timing, great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad called ahead of time and was there within the designated time frame. The technician completed the work cleanly and timely. I would recommend their service to anyone. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks installed two 75" inch smart TV's with sound bars and woofers. The did a fine job and highly recommend both BB and Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work and very competent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed my old 60" and centered the bracket for the 75" TV. They set everything up on the TV that I needed and explained how everything worked. Cleaned up . Very happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install service was exceptional! On time and got everything done in a quick amount of time. Very thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support is priceless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set the tv up myself. Geek Squad came to make sure I had done it correctly, corrected the settings and ran through all the functions with me. Very knowledgeable. I’m glad I had them come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent yet again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very friendly and efficient. They answered all our questions and programmed the tv to our liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wall mounted my old 55" Sony TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I replaced my 55" Sony with a new 75" I need someone to wall mount the old TV. The Geek Squad arrived as scheduled, attached the bracket and mounted the old TV. The technicians were knowledgeable, personable and did the job in 30 minutes. Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and courteous. He wore his mask at all times. He gave us different options on were he could and couldn't install. He reviewed the tv remote and functions. Overall, service meet my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men that came to install my tv did a wonderful job. They were very professional, clean and up to date with the pandemic safety guidelines. They were also very knowledgeable on the technical aspect of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Service is Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took their time and mounted our bedroom Samsung TV and set it up. Then in our Great Room they were exceptional in getting all the cords hidden, all devices hooked up, and the TV running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad did the installation quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience to have a member of the Geek Squad install the TV on the existing bracket and connections. The only disappointment was that he was unable to connect the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a pleasure to have in my home. Very careful of my health as well as the equipment. Very careful measurements and explanation as to why certain placement was better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and smooth process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some scheduling challenges at the start, but once scheduled the process was very smooth. Geek squad came and were in and out super quickly. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs from the Geek Squad did a great job. Mounted the TV exactly as I wanted and made sure it and the Sonia sound bar were all dialed in. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were on time and very concerned that install was to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV Great setup Good customer service Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted on wall perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job mounting my TV on the wall and connecting everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Complete Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my installation and will request their services again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Really professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted 2 TVs in a timely and professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was so pleasant and knowledgeable. He quickly installed my new tv and explained the function so easily.

    I would recommend this to a friend