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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1107 Showing 22,121-22,140 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with their service . Ido not being told how big I have to make my text. It will make me feel that I don't want to review anything else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A pleasant experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad installed my tv , set up the remotes, explained how everything worked and made sure I was comfortable with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squat takes items from purchase thru clean-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person came to our house with the two TV's we purchased and all the supplies needed to set them up. The agent the set the TV's up and showed us how to operate the new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally installed. Geek squad guys Phil and Chris were true experts. They made sure I was completely informed and satisfied with my new tv and install. They cleaned up after themselves and had a great attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our 85" television quick and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has wonderful customer service, and Geek squad is well worth purchasing!!! Definitely recommend them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced a part to get my TV running again and connected all of my components. Service was fast and efficient. The agents also called me prior to the appointment to confirm and called the day of the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek did awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was awesome. Reinstalled the tv bracket because he was not happy with previous install several years ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV looks great mounted on my stone wall!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on my stone wall quickly and it looks great. After the install they cleaned the area up not leaving a speck of dust from drilling through my stone wall. They were super clean and friendly. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous in home service by Stephanie.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Stephanie and her helper do fabulous work. She’s professional, pleasant and does exacting work. We’ll request her for our next in home service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech squad mounted my TV on the wall and did a great job hiding the wires behind the cable hider strip that I purchased. There was no charge for the mounting with the tech support package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived early and installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time, got to work removing old TV and didn't take longer before new TV was mounted programmed and other equipment connected properly. They didn't waste anytime getting job done. Friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast and efficient. They were courteous and cleaned up well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents who delivered and installed my television. It was TOTALLY WORTH IT. They took care of the installation and set-up, and then taught me how to use my remote and tv. Also - they had great suggestions on Netflix shows in 4K !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, on time and work very clean and set everything up and showed me how to operate my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG G1 install by the guys from Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Best Buy did a superb job of installing my new LG G1. They took their time to set up the TV, and also showed me the ins and outs of the remote. They were terrific!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv setup and mounting was fast although tech arrived late

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and worth the money! It looks so nice and clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugo was our installer, and he did a stellar job. Set up the remote for DirecTV and showed us how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee mounted are large TV in a matter of minutes. It would have taken us all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad completed my Video Devise Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    conner was excellent. He explained clearly, everything that he was doing during the install. Very professional and knowledgeable in his approach to his work. Would like to have him on all of my electronic projects,

    I would recommend this to a friend