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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1107 Showing 22,121-22,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    LG OLED TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. Made the TV investment well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love it best smart television I’ve owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth the Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is well worth the money! Not only did they communicate their ETA for delivery but was courteous, professional and by far the best I've ever experinced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad did an outstanding job installing my TV bracket and TV. Outstanding customer service, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After requesting another installer to come out to install my TV mount, everything was great. The young lady that they sent out didn't know what she was doing and did not want to install my TV mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting job was flawless. Our tv looks fabulous!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation marvel!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast, accurate and clean. The rep informes at each step what he was doing and the reason behind it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t take the A team long , came in looked my TV over removed it and packed it away . Installed my new 77 inch and was gone in 45 min or less . Great Job Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out to the house as expected and explained every step they were doing. Since I was not home at the time, my wife was there so they informed her of their process. I'm glad I use geek squad and love the services provided!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly. They were very professional and Clean. They used a drop cloth to keep the floor clean and a bag to catch the dust. I would highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony mounted the tv. He was very knowledgeable, precise and creative in his efforts. I would have him into my home any time to work on any of our technical equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Geek squad great service delivered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment time honored. The team measured placement and mounted the TV after they identified the wall studs. All debris cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Mount with plenty of options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit mount looks great, and functionality is great with all the viewing options. The Geek squad was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefit of Best Buy Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional on time and answered all of my questions anything they moved they put back in cleaned up very well after themselves a really great benefit of Best Buy total tech membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always amazed at how efficient and talented the Geek Squad installer are when mounting and setting up a 75" TV. I would highly recommend - they get it done and get it done correctly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still Waiting For A Resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents weren’t able to program our Harmony Universal Remote Control (also purchased from Best Buy within the last two years), so it consistently works with the Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician listened to what we wanted and made it happen. We now have our TV and associated electronics mounted just the way we want them. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    showed up on time. job done well. everything works as supposed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was not the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we are told Best Buy is sending their employees the geek squad & an outside vendor shows up this is not the way things should work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient as usual!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my warranty replacement tv and reattached ask the cable wires also. They made sure I understood how the remote, both of them, worked.

    I would recommend this to a friend