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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1108 Showing 22,141-22,160 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad did the same quality work for much less

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job! Local TV store charges almost twice the price and I cannot tell a difference in the quality of their work. Great communication before and during the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a wall mount but needed this one to hold the 83" Sony A90J. It's a great mount that slightly tilts and can be pulled away from the wall slightly for wiring, etc. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad installed our tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our "Geek" was knowledgeable and very patient with us. He arrived on time and was efficient connecting our new tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew what they were doing. My only concern was it seemed like they were trying to get you to buy extras and they weren’t cheap.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GEEK SQUAD DID NOT INSTALL MY TV ON THE WAALL. DIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting the geek squad to arrive with my TV to install on the wall as was told by your sales person David. I also only wanted the geek squad . BUT a sub contractor with his wife arrived and after he drilled the holes in my wall, he said he did not have the screws to put it up and would come back at a later date depending on his schedule. I told him if it's not up by 5pm tomorrow it's all going back. He turned up and finished the job. NEVER AGAIN. I RECOMMENDED GEEK SQUAD BUT NOT CONTRACTOR.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was informed I had a small tv so he came alone but I had an 82”. He had no screws with him for the tv. He had to call for assistance which took about an hour. The other person brought screws and helped to place the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You did that!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem at all. The agent came in and new exactly what to do. The customer service was impressive to say the least

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service couldn’t ask for anything better they were prompt did great work polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great job mounting and the system. They helped decide the best position for the 77" tv installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs from the Geek Squad did a great job. Mounted the TV exactly as I wanted and made sure it and the Sonia sound bar were all dialed in. Well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in house service provided has been awesome. I will continue to use geek squad for all in house installations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and did a great clean up after performing their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took their time for set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has a very good team very polite and kind I just wished that I can get all my components hooked up there has to be a way can I hook up my karaoke machine am i vcr,DVD, all together working please call if you can accommodate thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived on time and carefully assembled the wall bracket and installed the tv. He very patiently guided me through all the features and connections. He could not have been more helpful. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service and experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and crew did an outstanding job mounting our television, and were very polite, explained everything, and made a ton of helpful suggestions. They were very clean, and helped me get the best possible TV setup in our living room. Would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50 Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time doing this and it could've have been better! The guys came on time and didn't take long for them to mount the TV to my wall and show me how the remote works. They were very reliable and worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Bryson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryson went above and beyond his call of duty. There were some items that didn’t get delivered, but he personally made sure that he pick them up and install them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Trevor!!!!!He’s That Dude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very Good Job,Mr.Trevor, is Great @ What he Does!!!I give Him all the Cuddles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will use and recommend Geek Squad in the future.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did great job installing my TV, setting up my mesh network, explaining how to get the best performance from each, and cleaning up drywall dust from the TV mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 2 TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! On time and neat workmanship made this a good experience.

    I would recommend this to a friend