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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1108 Showing 22,141-22,160 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional They mounted my tv with no problems and in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable,on time and did not leave a mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and was able to connect my new 65 inch TV in record time. They were very professional and courteous. The work area was cleaned up and they took the TV box with them which alleviated the need for me to put it out on the curb on trash day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time and communicative. He was polite and knowledgeable. The install was quick and my tv has been running great with all the apps and sound bar connected too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was accurate, competent and super friendly. He was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks took care of everything. Mounted it exactly where i wanted it. In and out in about an hour. So much easier to let them do it than for me to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting & Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad. They are so knowledgeable and professional. I have the yearly program. They are totally worth every penny. I use them monthly to keep my computer updated and tuned up too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 77" tv!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome guys, nice, clean, and cery informative. Fast and quick. Explained everything very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could have been better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did install the TV and re-connect the cables properly. The TV is shown in the store flat against the wall and that is one of the reasons we purchased it. After the installation, the TV was out from the wall and it was explained to me that we needed a recessed outlet in order to get it closer. It was also explained that I would need an electrician. I think it would have been best if the Geek Squad could have been able to provide the recessed outlet; or minimally, if I had been told before the appointment that I needed a recessed outlet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has gone well with all the different services from the Geek Squad including mounting of sound bar, installing TVs on the wall including two over fireplaces and everything works making me happy with the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad=Excellent Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech from Geek Squad was excellent. Took time to explain and demonstrate. Did good work on mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they’re doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is worth every penny spent on the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. On time, professionally done, highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV was set up quickly but no help in how to work i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set the tv where I wanted, plugged it in and turned it on. However, he did not explain anything to me. I had to get a family member to help me set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. Very courteous. Extremely well done. Great clean up. All remotes programmed. All components connected. Extremely pleased with quality of work. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    removed old tv and bracket. Installed new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was professional and knowledgeable. He took time to explain how to use control and made sure it was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly and properly. Met all my needs and cleaned after themselves. Will definitely use them again and highly recommend to everyone else as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profesional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, the team was friendly, great communication, they explained perfectly, their attitude was very nice and happy make us feel important.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and installed the TV and sound bar in a reasonable amount of time. They were courteous and wore masks, gloves, and protection on their feet. When I experienced a technical issue later in the day, they responded quickly and did not hesitate to return and fix it to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent service from a group of professionals.

    I would recommend this to a friend