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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1109 Showing 22,161-22,180 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were super professional, wore masks and gloves, and were very efficient and helpful and making sure everything was in working order before they left. I totally recommend getting your TV installed by the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps were super professional, wore masks and gloves, and were very efficient and helpful and making sure everything was in working order before they left. I totally recommend getting your TV installed by the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I get something installed through Best Buy and I had a good experience, now I get everything installed with them when I buy it with them. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team members were very kind, friendly, and respectful of my house. Members ensured i was satisfied with their work and i had a full knowledge of how to use prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job- they were prompt and completed the installation efficiently. They came back inside when I had a follow on question. They were helpful and hauled away an extra tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and did all the work to mount the TV and set up all of the apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn D took care of everything for us and in such a friendly and professional manner. We are thoroughly pleased with the service. Thanks so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad employees were very knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted to the wall and a home theater was installed. The men were friendly and included us on decisions pertaining to the install. The install was well done and we were given directions on using the system. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication. Arrived in a timely manner. Set up was quick and flawless. Technician was polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television is beautiful and hung just right. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was not the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we are told Best Buy is sending their employees the geek squad & an outside vendor shows up this is not the way things should work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv and the install was quick and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents that came to install our TV were extremely polite, helpful and professional. We have used their service multiple times, and Best Buy really does hire good professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician set up the TV in the available space and then patiently set up all of the streaming services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the Geek Squad Team. They were on time. Excellent communication pre appointment. The team worked together well. The team were knowledgeable and answered my questions. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks never disappoint.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad delivered and set up my new Samsung smart tv. They thoroughly explained how the system worked and followed up with me after a couple of days. I will never buy such a devise without the support of the Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite, professional, efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    removed all the old devices, set up all the new equipment, reviewed the devices and made sure I knew how to work them, answered all my questions. `

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. The guys did an excellent job and make sure everything was working before the left. Very happy with this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scheduling was very difficult. They kept on instisting on coming when I was unavailable but the workers and placement of the TVs were worth the wait. They were very quick efficient and helpful in placing the TVs would recommend the product and workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence service received from Greek Squad and I love it.

    I would recommend this to a friend