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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1109 Showing 22,161-22,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Geek Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a pleasure to have in my home. Very careful of my health as well as the equipment. Very careful measurements and explanation as to why certain placement was better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Tech mounted my 75” tv perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service on installation of my new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are knowledgeable and fast in installing my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer mounted and added an outlet in-wall hiding cords for a clean look! Also replaced/installed the old tv in the office adding a soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Curteous, quick, and friendly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But the didn't do everything. They mounted the TV great, but when they hooked up the Bose speakers, the sound does not match the movement of the persons mouth. Also, they did not hook up my wireless headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad mount, connect and setup our 60" TV that I bought for my husband for his birthday. So much better than trying to do it ourselves or "getting someone" to do it. They arrived promtly and were done in no time. For us, it is the only way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by very knowledgeable techs. Best service of any kind, from anyone, ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was very knowledgeable, courteous and professional. Attention to detail was evident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this service to anyone that does not have experience mounting heavy objects to the wall. I received a call ahead of time to know when to expect arrival. The mounting was done quickly. Most importantly, my TVs are level. No home job slants for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was right on time (12:00PM). He was very friendly and asked questions to make sure everything was to my liking. He was efficient, quick and meticulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung like a boss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was like. "Can you hang this TV?" And Best Buy was like. "Yeah, better than anyone else." Then i was like. "Aight, lets do it then" Then they hung it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks took care of everything. Mounted it exactly where i wanted it. In and out in about an hour. So much easier to let them do it than for me to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents to mount large 75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents knew exactly what they were doing and completed it in minimal time. They installed TV wall mount and then mounted our new 75" Vizio TV, complete with all cable hookups. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came in did work in 20 mins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and extremely thorough with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job and even hooked up my HDMI arc I was having trouble with on my TV this one replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my 65-inch Samsung tv just right for me I can lay in my bed and watch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad agents came to my home to install my TV and Sound Bar. They were extremely professional and had the answers to all the questions that I had. I have used Geek Squad before and will in lthe future. They are the go to guys for electronics. Thanks for the great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rock stars @@@@@“@@@@@@@@@@@@@@@@@@@@“”"@@@@@@@@@@@@@@“@“””

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work and very competent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed my old 60" and centered the bracket for the 75" TV. They set everything up on the TV that I needed and explained how everything worked. Cleaned up . Very happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mountained my 50 inch TVm to wall in my home office very quickly. I am very pleased with the work done.

    I would recommend this to a friend