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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1109 Showing 22,161-22,180 of 38,693 reviews
  • Rated 5 out of 5 stars

    A spiritual experience to be sure - Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there is a heaven, these guys will be in it as they made the experience of setting this up angelic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job! They called to let me know they were on their way and explained every step of the way. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with their service . Ido not being told how big I have to make my text. It will make me feel that I don't want to review anything else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation service great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and worked quickly and professionally. I was pleased and impressed. They checked everything out and answered all questions. Exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done Matt and helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad of 2 mounted my tv on the wsll and had it performing as intended. My regular sound bar is doing well. The secondary unit is not. I will call to discuss after the first of the year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After numerous delivery cancelation dates and numerous phone call I was finally able to get my TV delivered by someone who knew what he was doing. He was on time as well. Because of the difficulties I experienced I was told I would be reimbursed my delivery charges, which to date has not happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe TV was mounted and I love the way it came out. Previous installation placed it too close to the Mantle and I had to hold remote above me head to turn on. This team did awesome job with installing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was great .Very knowledgeable and courteous. Work was very neat and they left the home spotless. They pre measured and marked locations for my electrician then came back for final install .Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous in home service by Stephanie.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Stephanie and her helper do fabulous work. She’s professional, pleasant and does exacting work. We’ll request her for our next in home service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounted my tv was a good guy clean and helpful md

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my surround sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed all speakers and two receivers. They took the time to explain surround sound settings versus playing my music and using HEOS. Outstanding service! I am extremely happy with my new system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the instillation All wires hidden in wall!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my Geek Squad men cut holes in the back of my chest and holes in the walls to TOTALLY hide all wires and boxes. They used remote controls that can go through the wood fronts to chest drawers. I am a minimalist so I love the clean look!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad performed beyond expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team that came to install our new 65" team was stellar. They showed up on time, completed the installation, answered our questions and they really knew what they were doing. We were really impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great.. removed older 82” TV and installed new 85” TV. Reviewed and explained how to use and operate it as well as the solar remote. They were quick and cleaned up upon departure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the next installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very efficient and fast would recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is an awesome addition to my new Samsung TV. It was so easy to install, and it really enhances the sounds of any/all shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep these young men, they were very nice and went about their work in a professional manner. They were very attentive to our questions. When they left we had no clean up, we’re able to sit down and enjoy the new RV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents installed the TV no problems. Respectful and smart people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad delivers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very professional and did above and beyond work for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came to our home that day were fantastic! They made sure that the measurements were exact for the height I wanted the tv since my console wasn’t delivered yet! I am extremely pleased!

    I would recommend this to a friend