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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 38,692 reviews
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Well Worth every penny to sign up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot say enough good things about these guys. I had two different sets of men come out and each is polite, informative, smart, clean. They do not waste time, yet you never have the impression that they're rushing to get on to the next job. They listen, and they know their tv's!! The appointment time and follow up until they come are all a joy to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount & TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUTSTANDING install and support! Couldn’t be happiest with the service provided by Geek Squad! Informative and on time. A++

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is worth EVERY penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad were FANTASTIC!!! They installed a new 85” TV with no mess or fuss and made sure everything was hooked up and working and I understood how to use it. BEST money you can spend - especially with a large TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Excellent experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were friendly, helpful, and knowledgeable. They installed the TV and sound bar perfectly for our viewing and showed us how to use them both. We have an older model multi-movement mount which I didn't want to replace. They were happy to disassemble and reassemble it to accommodate the new equipment, which probably ruined their schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys turned up on the scheduled day with everything they needed to mount my new big TV. They also arrived earlier than the expected time slot by a few hours which was great. They brought my new TV in, took my old TV and mount down, put the new one up and even helped to set it up, plugging all my HDMI components in. They set up my TV, changing settings, removing annoying apps, ads and getting it updated. Then they checked my gaming console settings to make sure I was getting the best picture quality to match my new TV's features. The guys were polite, friendly, tidy and professional. They also both had good knowledge of the exact TV I bought and TV's in general. I can wall mount TV's myself with a little help lifting the TV at the end, but after this service, I'll never do it myself again in future. For the price and the service they provide, it's a no brainer for me. I was fortunate to get the service for free as part of my TV deal, but would gladly pay for it and would recommend it to anyone who buys a new TV from here.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my TV without issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a must have to mount the TVs by geek squad. Beats having some handyman doing it that may not do it as professional as the geek squad. Very happy with how it came out.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Install of 65" Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Individuals were knowledgeable and focused. Answered questions and provided information as needed. Efficient in their tasks; completed set-up in a timely manner. Very pleased with the work done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs did a phenomenal job, Exceeded my expectations, very professional & courteous

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    True Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 10 years, I upgraded my TV to a 77". The Geek quad are true professionals. They were in and out in no time, and I have the confort and guarantee it was installed correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew easily installed the TV on the wall along with a sound bar. Very polite and easy to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    On top of the mount(in) installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I can't say enough positive things about the TV setup and mounting service I received. From start to finish, the experience was seamless and professional. The team arrived promptly and handled everything with care and precision, ensuring that my TV was securely mounted exactly where I wanted it. Their expertise and attention to detail were evident every step of the way, from concealing cables to ensuring the perfect viewing angle. Not only did they provide top-notch installation, but they also took the time to walk me through the setup and answer any questions I had. Thanks to their exceptional service, I now have a stunning TV setup that not only looks fantastic but also enhances my overall viewing experience. I highly recommend this service to anyone looking for a hassle-free and expertly executed TV mounting solution.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my tv quickly and the swivel wo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is great as was the Geek Squad team who mounted it! Is has full swivel so the tv can be seen from the living room or the kitchen. It also moves forward and back for closer viewing. The team installed it quickly while mounting my tv. Great job all around!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Geek Squad was quick and thorough in installing m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done! Gabriel and Michael are knowledgeable and professionals. They put their booties on before entering your home. They are respectful of your property.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed in a timely manner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers mounted my 98 inch .great job. There was no problems what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Clean, Safe, and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents first setup a call to under what I needed and a time they would be available. Next they called a day before and the day of to ensure everything was still a go. They were very professional and followed all Covid rules. The installation took a few hours but looked great once done. The next day the installer gave me a call to check on how the installation was and if there was anything that needed adjustment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV and mount efficently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members were very knowledgeable and explained everything they were doing. They installed the mount and tv very quickly. They connected all the devices to my tv and also programmed the remotes. They gave me a tutorial on how to use the remote and all the features. They were very careful with the installation and did not leave a mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Fantastic Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 65” tv mounted yesterday and I wanted to let you know what a great job Chris and Alex did. They actually arrived early after calling and verifying this was okay. They took time to make sure everything was done perfectly to match my needs. After they mounted the tv they actually vacuumed to make sure the area was clean! They were very personable and a pleasure to work with! Best service ever!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I recently had Best Buy agents come to my home to mount a TV and reconnect all my devices, and I couldn’t be happier with the service! The technicians were punctual, professional, and handled everything with great care and precision. They made sure the TV was mounted securely and at the perfect height, exactly as I wanted. They also took the time to reconnect all my devices and ensured everything was working smoothly before they left. I really appreciated their patience in answering my questions and attention to detail. Thanks to their expertise, my entertainment setup is better than ever! Highly recommend this service!”

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers from Geek Squad were great. Contacted us multiple times before arrival to let us know ETA, and were prompt. Upon delivery and installation they were clean, professional, and made sure everything was exactly how we wanted it. Upon completion the team was knowledgeable about our products, and made sure any questions we might have had were answered. Definitely worth the money to ensure that our products were installed correctly, with all of our questions answered.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Another great install with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job. This is the third time I’ve used Geek Squad for television installation.

    I would recommend this to a friend