Customer Ratings & Reviews

Appointment time honored. The team measured placement and mounted the TV after they identified the wall studs. All debris cleaned up.

Quick and efficient work, VERY friendly techs. Explained everything thoroughly, gave clear instructions. 5 stars!

Always a pleasure shopping and doing business with the Best Buy in Chino Hills. The customer service, professionalism and overall protection perks, makes me a happy customer.

The guys were great BUT the tv is no longer running through the speakers. We need to set up time to have them return.

Geek Squad has always been an extremely reliable TV mounting service for me

The agents mounted my TV and then for an additional tip. I had them hang a expensive Chinese silk valance above a mirror. They were fast precise, and provided excellent

The mount was for a stone fireplace. Love extending the TV and the range of motion to be able to view while cooking, etc.

The Geek Squad were great! Very efficient and fast with the install. They were also patient answering any questions that we had.

They could not hang it 100% centered, but it was not their fault that the studs were slightly off-center. They tried their best, and it is barely noticeable.

The Geek Squad setup our new Samsung 85 inch 8K TV and soundbar. We are very pleased with the service and help.

The Greek squad was amazing! Punctual, fast and very knowledgeable I'm bringing in and seeing up our new tv with all the extras. They even took the time to help us understand how it all works.

The first Best Buy squad was not good did not set up expensive tv or wall mount correct terrible next team knew what they were doing

The geek squad did a great job setting up and mounting tv. They were very professional and knowledgeable. They made sure everything was working and made sure all our questions were answered.

Geek Squad Agent Kenneth Spacek went above and beyond to install my TV/sound system and explain how it works. Extremely professional and left his set up area in my living room even cleaner than before he arrived.

Tech was excellent. Made sure everything was exactly as we wanted. Went through many minor adjustments and leveling, and made sure we knew how to make adjustments later if necessary if we changed anything.

It took about 3 times for the job to be done but I didn’t mind that as much. The first two techs here were both great but the techs came out the second and third time, the older one was rude. The younger one was great and professional and friendly but the older one was making comments under his breath and was rude and got more rude when he couldn’t get the feet off the TV to mount it and I asked him to mount it with them and my husband would get them off. They mounted the TV but left the in wall cord and cable power kit to hide the cords untouched so I see the cords hanging from the TV. In general with most of them it was a very pleasant experience and they were great but the last guy was just so rude and didn’t do a full job I feel like I most likely wouldn’t use Geek Squad in the future.

Michael and mitch were amazing. Super fast and explained everything. Comcast wifi blows. Has trouble connecting to my TV. Using an ethernet cable. NOT BESTBUY OR GEEKSQUADS FAULT. They need to catch up in the technology end for this 4k TV.

it is a good idea to have the experts mount the television to the wall

The two Geek Squad guys arrived on time, were polite, professional and did an excellent job of installing my new Sony 85" TV. I made a good choice. With a TV that big and expensive, don't take any chances. Get it done right the first time.

This soundbar is an awesome addition to my new Samsung TV. It was so easy to install, and it really enhances the sounds of any/all shows.