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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1110 Showing 22,181-22,200 of 38,693 reviews
  • Rated 5 out of 5 stars

    Greek squad delivers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very professional and did above and beyond work for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very HAPPY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician, Jared was great. He was very knowledgeable about the mounting and setup of the tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hit or miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate when Geek Squad actually shows up and not third party vendors. I wish there was a way to "verify" who is coming as well as if they can do the work or not. I have had times when they show up and say they are unable to complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gooc service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and had good communication before delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was on time, knows his work very well and installed the tv with no problems. Appreciate his professionalism and how much he enjoyed fixing this tv problem for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks took care of everything. Mounted it exactly where i wanted it. In and out in about an hour. So much easier to let them do it than for me to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Job, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had great service from Geek Squad. David was prompt and quick with the installation of our mount device and our new TV. He showed us how to operate it and gave us his card so we could contact him if we had a future need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, GeekSquad technicians!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technicians from Best Buy arrived on time, were professional, and made installation easy. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE AND BOTH GUTS WERE VERY HELPFUL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and skilled tech Prompt and knowledgeable re television set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Edgar installed the new 55" TV,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edgar did an excellent job installing the new 55" television. He also assisting us on the controls involved in the operations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the TV set up by the Geek Squad. It made the set up process easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cudos to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well so far Geek Squad has been top notch. All our appliances are starting to depart this earth.... Washer/Dryer, stove, dishwasher etc..... So far Best Buy have done well. Dispite "Corporate" cutting staff to the bone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already reviewed this service earlier. Thank You.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75inchs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mount. It goes in any direction and holds the tv steady. Great buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Efficicient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician called about 15 minutes before to let me know he was on his way. He was very polite and explained everything he was doing. Before he mounted my tv, he made sure he had the mount exactly where I wanted it. He was fast, meticulous, and courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to my house to install the wall mount did a phenomenal job and were super friendly. I was hoping I'd be able to do a survey or something, but nothing ever came. So I'm writing a review on here. Great Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy process. The technicians did an awesome job. TV looks great! In and out in around 30 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product met our needs. The tech was exceptional!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tv faster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad were efficient and friendly.

    I would recommend this to a friend