Customer Ratings & Reviews

Jesus and Josh went above and beyond!! They truly were knowledgeable, professional, and courteous. A real asset to you.

Ted -Geek Squad- was excellent. TV installed and it's operating was explained . He gave us a call back later when we had difficulties and was able to resolve our problem over the phone. Glad we elected to use the service!

Did a great job looking to get an other install. Did a good job.

it did the job and held the tv to the wall..it has not fallen

I had a simple on the wall install of a 65 inch tv. These geeks were lightning fast! Had the tv on the wall in minutes. Connected all my devices and had my remote working. I will definitely have the geeks install again!

The Geek Squad members that showed up to mount my TV did a great job, was very professional, answered my questions and cleaned up everything before they left.

Always class act people with Geek Squad. Friendly, knowledgeable and efficient

The team is professional, knowledgeable, and considerate! My tv was installed to perfection and it has become the center of our entertainment!

Tyler and Kenny were very professional. They did an outstanding job setting everything up.

We had no idea what to do about hiding the power cord, and the installer had good suggestions for that. Even though he didn't have the materials to accomplish the goal, he told us how to do it ourselves, and even where to go to buy what we needed!

Super performance as usual.Perfect way to complete moving into new home.Timely set up work and execution.

The installer was personable, efficient & was very patient when educating me to the use of my new television remote. I would definitely advise anyone looking to mount their new television to take advantage of the expertise of the Best Buy installers.

Wonderful service. The set up was smooth and they were willing to make adjustments with unforeseen challenges that came up during the install.

We had a smart tv and soundbar delivered and installed. The first Geek squad had problems getting the WiFi to connect, so they asked me to call their overseas help desk ( I spent over an hour on the phone being transferred from one person to another) and request a new tv be delivered. After a week, a second geek squad came out. It turned out the first squad was just putting in the wrong WiFi password. I guess I should have tried in again myself. Both squads were very polite and pleasant to work with.

Adam installed my TV and I’m absolutely impressed, he went above and beyond. Going the extra mile zip tie my cords to make it look more elegant. Very impressed! Thanks Adam

The service was professional and efficient. The cost was a little high but the job was done well. Thanks.

The agent was very good at what he does. He asked my preferences for the position and height of the mount and did exactly as I asked. Mounting was a breeze for him. Kudos!

Great service, they were professional and good relation.

They have done more then i can asks for they set up, leveled the tv, also. Helped out my family on how to use the remote. Thank you very much!

The installers did a nice job installing the TV mount to the wall however refused to install the TV due to what they perceived as a "weight limitation" on the mount. What they looked at was weight of my TV plus the stand, 77" TV. Stand weighed 24 lbs., TV weighed 51 lbs., mount rated at 77 lbs. They refused so I and a neighbor mounted the TV. Job was only 50% completed.