Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shawn D took care of everything for us and in such a friendly and professional manner. We are thoroughly pleased with the service. Thanks so much!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were so competent and very professional. I would highly recommend.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Polite, professional, efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.removed all the old devices, set up all the new equipment, reviewed the devices and made sure I knew how to work them, answered all my questions. `
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My agent mounted my tv and connected everything. She did an awesome job! Best buy tech is literally the best!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were professional, quick and friendly. Geek Squad installation is a great value.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Rockstar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the in home service! The Geek Squad has always done a fantastic job. GREAT SERVICE!! THANK YOU.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 4 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were helpful but especially quick at their job
I would recommend this to a friend Rated 5 out of 5 stars
Profesional and friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional, the team was friendly, great communication, they explained perfectly, their attitude was very nice and happy make us feel important.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
geek installed my tv quickly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.connected my tv to all my devices very quick very happy
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Coco
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The people that set up the TV would good and fast. They explain how the TV works and the feature of it.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
All went as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the TVs work perfectly. The installer was efficient and friendly
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Quality TV installation to my theator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys knew what they were doing and finished the installation of the mounting bracket, 65" tv and connected to my other devices, and did a training session for me!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen that came to my house were very knowledgeable and very precise about the placement of my tv. They even made sure to check with my wife to make sure she was happy with the placement before they installed. Great service and well worth the price.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 4 out of 5 stars
Set up complete.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys came mounted tv and and set up everything so it was ready to go.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Careful and professional installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team is professional, knowledgeable, and considerate! My tv was installed to perfection and it has become the center of our entertainment!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 4 out of 5 stars
Love how the arm extend,swings and rotates around
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents got my TV mounted and TV remotes synced quickly.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although they had incomplete information on the first trip out, they did what they could and were back the next day to complete the installation and the suggested placement looks great.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesome Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were awesome. Friendly, polite and knew exactly what they were doing.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Man of the house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad arrived on time they both had excellent attitudes answered all of our questions patiently their craftmanship was excellent Im sold 100% on using the Geek Squad
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 2 out of 5 stars
Installed professionally but..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was done professionally and happy with quality of mounting. So I don’t have anything negative to write about it. Good job there. The technician told me he can put in professional HDMI 1.4 cable for $40 as I didn’t have one. I thought he would put a new cable but when he was done he had put an old used cable and expected to be paid $40 by cash. I would have generally tipped but this was not right for him to charge $40 for a used cable he probably picked somewhere. My kids were getting impatient so I didn’t want to get in argument. Didn’t leave a good impression Geek Squad. I bought annual technical service plan for a reason to save money on installations but this experience left me wondering.
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time to bring that to our attention. I'm very sorry to hear about that odd experience. That's definitely unacceptable to be charging a potential full price for a used HDMI cable. We'd be happy to look into this with you and see if there's anything we can do about that. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.