Customer Ratings & Reviews

They were on time, very polite, but friendly. Explained what they were doing and cleaned and removed the boxes.

The agents took their time and mounted our bedroom Samsung TV and set it up. Then in our Great Room they were exceptional in getting all the cords hidden, all devices hooked up, and the TV running.

The agents mounted our TV as per our direction for placement. They were polite and professional. They reviewed instructions on using the remote control and before they left made sure we had no further questions.

The team showed up promptly, and they did their job efficiently and professionally. Great attitudes, and very helpful with all the setup. They were there and gone much quicker than expected, but with all connections made and questions answered.

The Best Buy guys were so quick and helpful. This service is worth every penny. They even reviewed a tv with me that I had not purchased from them but let me know some tips to get better quality and upgrades I can make with AT&T really take advantage of the tv's capabilities.

The agents did a great job. They were very polite and thorough. They communicated everything they did clearly.

The technicians used the existing mount and sound bar. They did an excellent and clean job. It was recommended that I get a new Verizon remote to use just one remote and I did that.

Hands down best experience. The gentleman that installed our tv were very kind, answered any questions I had along with helping me out with another tv. If I need another tv installed I will definitely be using Geek Squad again.

We are so glad that we had the Geek Squad come out and install our TV's and hook everything up. They were extremely helpful and did it in far less time than it would have taken us.

They came, put booties on so not to dirty the place. Came with all need equipment and in about 45 minutes they were done. Cleaned up what little mess there was and were very cordial

Brad came in and discussed the work order. He made sure the tv was hung in a manner suitable for me. He was very professional and neat. There was no mess, all the mounting piece wrappings were put back in the box as he unpacked them then took them off to dispose of them.

They were on time installed all items. I will use them again.

Rhe television works awesome and the Geek Squad was exceptional

The team is professional, knowledgeable, and considerate! My tv was installed to perfection and it has become the center of our entertainment!

So far I’m happy with it. I used them to install my Best Buy tv purchase for free. They took my old tv for free and I called them for text support for my Echo show and they helped me for free.

The installers did an amazing job! Professional, extremely helpful & accommodating, and made lots of great suggestions. Their recommendations were spot on and we couldn’t be happier. They left the house spotless, too!

This is the first time I get something installed through Best Buy and I had a good experience, now I get everything installed with them when I buy it with them. 

The agents were professional and took the time to figure out the best options for mounting my 85" TV. Unfortunately they were not able to use the mounts included with the Tv and I had to purchase an additional mount.

Wonderful service. The set up was smooth and they were willing to make adjustments with unforeseen challenges that came up during the install.

The guys from Best Buy did a superb job of installing my new LG G1. They took their time to set up the TV, and also showed me the ins and outs of the remote. They were terrific!!