Customer Ratings & Reviews

The agents weren’t able to program our Harmony Universal Remote Control (also purchased from Best Buy within the last two years), so it consistently works with the Sony TV.

They could not hang it 100% centered, but it was not their fault that the studs were slightly off-center. They tried their best, and it is barely noticeable.

The two guys who installed the mount for my TV were awesome!!

Best Buy sent out contractors who seemed to be boyfried and girlfriend. The only reason I got them do deliver was so they could take heavy plasma tv with them. I ended up helping him because it was kind of heavy for her. The guy was out the door until I told him to wait and turn tv on to make sure everything was working. The girl turn it on and went through the presets as he just stood there. I told them to take the empty boxes and he said they don't do that and didn't bother to clean the area. I've had geek squad deliver before and are very professional and clean. I was very disappointed that they sent out contractors.

I am glad the agents had shoes covers because the washer and driver delivery installers had oil on the bottom of their shoes and got it all over my cream carpet. They were cleaned up and gave me great suggestions. They were very knowledgeable.

The agents did a wonderful job installing my TV, removing the old one, setting up all of my A/V equiptment, etc. The final product is streamlined, no wires showing, with all of the remotes operating through one Harmony Remote. A fantastic Job!

The tech was on time and communicative. He was polite and knowledgeable. The install was quick and my tv has been running great with all the apps and sound bar connected too.

The young men that came to install my tv did a wonderful job. They were very professional, clean and up to date with the pandemic safety guidelines. They were also very knowledgeable on the technical aspect of the tv.

Great & quick service! They knew what they were doing

They have done more then i can asks for they set up, leveled the tv, also. Helped out my family on how to use the remote. Thank you very much!

The Geek Squad person came to our house with the two TV's we purchased and all the supplies needed to set them up. The agent the set the TV's up and showed us how to operate the new remote.

Easy setup. Bought with 75 inch television. Works great

No problem at all. The agent came in and new exactly what to do. The customer service was impressive to say the least

The unit mount looks great, and functionality is great with all the viewing options. The Geek squad was great!

The geek squad was efficient and knowledgeable. Just hated I had to buy additional items that should have been included such as 2 hdmi cords.

Our "Geek" was knowledgeable and very patient with us. He arrived on time and was efficient connecting our new tv.

Crew was prompt, polite and professional. They offered helpful advice and installed the equipment in an unobtrusive and eye pleasing manner.

The Squad did a great job mounting and the system. They helped decide the best position for the 77" tv installation.

First team only hooked up TV n speakers but when I called the next team came and finished by connecting the dvd player and a device that allows us to use all our tv and audio equipment- great job team 2!

The agent was very professional and courteous. He wore his mask at all times. He gave us different options on were he could and couldn't install. He reviewed the tv remote and functions. Overall, service meet my expectations.