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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1112 Showing 22,221-22,240 of 38,692 reviews
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very knowledgeable, efficient and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy guys did a great job mounting my TV and setting it up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was efficient and knowledgeable. Just hated I had to buy additional items that should have been included such as 2 hdmi cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. The two geek squad members did their job well and were very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional of Best Buy like it a lot very secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went well and install team explain well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a team effort the time was very efficiently used and I can always see why people us geek technical experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was prompt, polite and professional. They offered helpful advice and installed the equipment in an unobtrusive and eye pleasing manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great-I Never Expected To Say This!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and courteous, as always; this was Troupe's second visit to our home. We have had extremely fast and knowledgeable service from the Geek Squad and will definitely call them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy came out and did a great job of installing the TV and cleaning up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installers were great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents hoisted my Huge TV above my huge fireplace and it was quickly installed. Then they proceeded to teach me about using my new streaming functionality and told me about upgrades that would enhance my viewing. Thanks guys!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Persistence paid off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First team only hooked up TV n speakers but when I called the next team came and finished by connecting the dvd player and a device that allows us to use all our tv and audio equipment- great job team 2!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for Paul and David

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul and David were really nice, decent, easy-to-work-with, knowledgeable, and very friendly but highly professional. Paul called afterward to check if everything was right. very nice person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted my tv were amazing. They were on time. Fast and efficient. They answered all my questions and they were nice too. Really an overall top notch experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television perfectly attached by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting agent was punctual. Promptly assembled and completely mounted the product. Attaching the television, cleaning and removing packing material. We were absolutely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows what they're doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobby did an excellent job! He arrived on time and completed the install with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent TV mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was very knowledgeable and mounted my new 49 inch Sony TV and completed the installation in less then 30 minutes time. I am also very satisfied with Best Buy's scheduling offer for in home service availability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Thorough and Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent mounted my TV with a ceiling mount in perfect location with full functionality and mobility. Amazed at how easy it seemed to him and I was impressed that he was able to do it all on his own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 members had come and perfectly wall mounted 75" in less than 30 mins. They were professional. And helped me set up the tv features as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First class service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives hooked my TV’s, amps, arc soundbar, subwoofer, and mesh system, and they look great and function beautifully. I couldn’t be happier.

    I would recommend this to a friend