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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1112 Showing 22,221-22,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad Provides Total Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two tech install our 75" TV and Sound Bar and did a fantastic job. They made all the connections and managed the cabling perfectly, no wiring mess. They also installed all our TV apps and tested everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was right on time (12:00PM). He was very friendly and asked questions to make sure everything was to my liking. He was efficient, quick and meticulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Sam was so knowledgeable, what a blessing. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV wall mount went up quick and painless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little scheduling snafu with a misinterpreted email, but once everything was cleared up things went smooth as can be. Geek Squad guys Sherrie’ showed up on time and got my new TV mounted and the old TV hauled out in short order. Glad I paid for this service!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very professional and mounted our new TV very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman did a very nice job of mounting our new TV. However, since they have left, our soundbar and subwoofer works fine but our rear speakers do not work at all,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did not take all day mounting my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did an excellent job mounting my tv on my living room wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. The set up was smooth and they were willing to make adjustments with unforeseen challenges that came up during the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Squad installed my 65" The Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv perfectly and centered to my living room. Definitely would and will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV and then came back as requested to adjust the height. Above and Beyond Great Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was efficient and knowledgeable. Just hated I had to buy additional items that should have been included such as 2 hdmi cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have done more then i can asks for they set up, leveled the tv, also. Helped out my family on how to use the remote. Thank you very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Wall Mounting...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You could tell "THEY KNEW WHAT THEY WERE DOING"...Courteous, easy to talk to and informative about the procedure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeramiah and his assistant were great. I'd highly recommend having him or someone of his caliber set you up, it makes things so easy to not do it yourself and know it's been set up to the correct height and everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Persistence paid off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First team only hooked up TV n speakers but when I called the next team came and finished by connecting the dvd player and a device that allows us to use all our tv and audio equipment- great job team 2!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team member who came to do the install was incredibly knowledgeable and helpful with my install. Joe went above and beyond for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding work. Explained all the features of the TV and set it up for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was prompt, polite and professional. They offered helpful advice and installed the equipment in an unobtrusive and eye pleasing manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was great. He really took the time to figure out the best way to put my surge protector in the back of the TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is being used in conference room. The picture is crystal clear.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALATION PROS

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] GS technicians were professional and proficient. Wall mounting performed perfectly. Location great

    I would recommend this to a friend