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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1113 Showing 22,241-22,260 of 38,693 reviews
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. If I need any help I will call them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the tv professionally. Just like I asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 members had come and perfectly wall mounted 75" in less than 30 mins. They were professional. And helped me set up the tv features as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 75 inch is amazing with new power pac is better than my last tv. The tech were great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly and properly. Met all my needs and cleaned after themselves. Will definitely use them again and highly recommend to everyone else as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech squad mounted my TV on the wall and did a great job hiding the wires behind the cable hider strip that I purchased. There was no charge for the mounting with the tech support package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and efficiency. I would definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team members were very kind, friendly, and respectful of my house. Members ensured i was satisfied with their work and i had a full knowledge of how to use prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in house service provided has been awesome. I will continue to use geek squad for all in house installations

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GEEK SQUAD DID NOT INSTALL MY TV ON THE WAALL. DIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting the geek squad to arrive with my TV to install on the wall as was told by your sales person David. I also only wanted the geek squad . BUT a sub contractor with his wife arrived and after he drilled the holes in my wall, he said he did not have the screws to put it up and would come back at a later date depending on his schedule. I told him if it's not up by 5pm tomorrow it's all going back. He turned up and finished the job. NEVER AGAIN. I RECOMMENDED GEEK SQUAD BUT NOT CONTRACTOR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation marvel!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast, accurate and clean. The rep informes at each step what he was doing and the reason behind it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Edgar installed the new 55" TV,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edgar did an excellent job installing the new 55" television. He also assisting us on the controls involved in the operations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV mounting & hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members that showed up to mount my TV did a great job, was very professional, answered my questions and cleaned up everything before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents that came to install our TV were extremely polite, helpful and professional. We have used their service multiple times, and Best Buy really does hire good professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 65" or larger TV, I would say that the $200 fee is worth every penny. The bigger TV you're dealing with, the more difficult it is to mount it. There are many variables or issues that can come up when mounting a TV. I'd say: Money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad did an outstanding job installing my TV bracket and TV. Outstanding customer service, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team member who came to do the install was incredibly knowledgeable and helpful with my install. Joe went above and beyond for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great timing, great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad called ahead of time and was there within the designated time frame. The technician completed the work cleanly and timely. I would recommend their service to anyone. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    quality install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the total install process team did neat work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved how helpful BestBuy team was and it was quick and simple to setup someone to come out ..

    I would recommend this to a friend