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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1113 Showing 22,241-22,260 of 38,693 reviews
  • Rated 5 out of 5 stars

    They were know what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent and very friendly they were wonderful asset to your company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 members had come and perfectly wall mounted 75" in less than 30 mins. They were professional. And helped me set up the tv features as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV setup w/ Geek Squad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in unbox my new 85" - 4K TV, mounted it on the wall and hook up on my theater audio and Apple 4K TV / home kit devices. They remove the old TV for recycling and took all the boxes with them. A good value for my time and money.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Third party installers lacked professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation was subcontracted to a third party. It was not done by Geek Squad as it was 8 years ago when I purchased my previous big screen. Back then the team was awesome, professional, polite, respectful of my home and friendly. This time the third party installers were abrupt, clumsy, obviously in a rush and unprofessional. My install used the same mount so the install was relatively easy compared to working from a bare wall. Still they seemed annoyed the entire time. If they don’t like their job they should find another one. Not a great experience when compared to 8 years ago. They even broke one of the locking mechanisms on the mount, made no effort to repair and I’m not sure how I’d get the tv off the mount now if I needed to. Can’t recommend Geek Squad services since I didn’t get Geek Squad people this time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast service recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it with my existing mount theyveere in and out no problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris' crew rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was outstanding. 1) showed up on time 2) were polite 3) were efficient 4) followed Covid protocol 5) did a great job 6) explained everything 7) were knowledgeable 8) cleaned up afterwards 9) Would HIGHLY recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to the appointment on time, gave a lot of suggestions and install the devices very quick and professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Waited too long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, job done. Only one guy came in and had to lift the 65” tv alone. That’s pretty difficult for one person. The tv wasn’t in the right location so he had to go and pick it up at a different store and was therefore late... according to him. Anyway, it is professionally mounted so yay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who mounted my TV was great. She had it mounted and hooked up in no time and gave me a quick tutorial. My only complaint was that 2 apps were part of the installation and weren't done but was very easy to do myself. She was polite and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past we've always just done things ourselves. As we gotten older we have started to value time vs money more. For how quickly and efficiently Carlos worked it was well worth the investment. Thanks again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV WITH WALL MOUNT, THANK YOU GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS TV WALL MOUNT. NOW FROM ANY ANGLE I CAN WATCH MY FAVORITE MOVIES AND TV SHOWS FROM BED OR RECLINER CHAIR. BEST THING I HAVE DONE FOR MYSELF TO REALLY ENJOY IS GIVING AWAY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravia 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Was unable to get the JBl speakers to work with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a pleasure to have in my home. Very careful of my health as well as the equipment. Very careful measurements and explanation as to why certain placement was better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV/Display Setup & Mounting was undertaken very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wall mounting by the Gek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came right on time and did a great job mounting this 75" QLED at our home. Enrique did an excellent job installing and explain how the system works, including all internet connections. I recommend asking for him if you are in the Bluffton, SC area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad hung tycoon sand connected it towifi and connected all of my streaming channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solves problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had a issue with parts missing, but they had replacements. The TV was - Open Box - and the screws for the legs were missing. They got it set up, and showed me how to use the remote. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows what they’re doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the guys who mounted the wall bracket, installed my 65” TV on it, created a new socket in the wall so the cords for the TV are hidden, and reconnected all my devices. Couldn’t have been easier for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a quickefficent job ,what was required.....................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, quality work, never with doing yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to let the Geek Squad hang our 75" TV on the wall and connect it to our new receiver that connected to our existing surround sound speakers. They left us with the experience we wanted- press the on button, select my viewing source and turn it up.

    I would recommend this to a friend