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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1113 Showing 22,241-22,260 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Job we'll done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted two tv's a 48 and 65 inch both look perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good basic mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the equipment and the timely installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was quick, punctual, and very knowledgeable! I appreciated their help very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wilmington Geek Squad is top notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 Wilmington Geek Squad members mount my 75" TV in August and they were fantastic. So professional, so well-trained, very skilled, and they truly went above and beyond in the service. I will definitely use Geek Squad again, well-worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the Geek Squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, on time and a really clean job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad. This is the absolutely best product Best Buy has created. Every last Geek Squad technician that has installed products at our home has been absolutely AWESOME and very KNOWLEDGEABLE as well as the ultimate PROFESSIONAL!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was running late and didn't make it on time for the appointment but they let me know that they would be able to come back later and they did! Also they provided me a power cable which I lost for the TV so that's always a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like a third party delivery dude just drop the unit, install and bye. They really care about what they are doing and knowledgable to explain how the mount and TV works. It helps me with less back and forth troubleshooting later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad intalled my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional and polite. Would recommend for all installation needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paul

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service 3 times in the last two years. I will use it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Very courteous and polite service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent…purchase.Will definitely buy again. Gre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent…purchase.Will definitely buy again. Great price. Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Work was clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contractor did a good job and cleaned up work area after

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missed the scheduled twice, finally got it right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation did not start well. The installation company did not show up at all the first time OR the second time! For the THIRD attempt to get someone here, a BestBuy Geek Squad team was assigned and they showed up on time and ready to go. Once onsite, installation was smooth, they cleaned up the area and everything was good. Needless to say, it shouldn't take 3 attempts to get an installation team to show up. That was 3 days I had to hang around at home for hours, waiting to see if someone was coming. Whoever the clowns are that Best Buy had contracted for this work should be cut from their list of subcontractors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mountained my 50 inch TVm to wall in my home office very quickly. I am very pleased with the work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uninstall 85" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chuck was awesome! His partner called out sick, so he found another coworker to help him uninstall our 85" TV quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional crew mounted TV. They explained everything so that the TV was set up for everything I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 4K television mounting is great. Highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frame install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount Crew did a great job setting up the TV and Sound Bar. Reason for the poor review is they did not clean up the debris from when they drilled holes for the brackets. I had to move the furniture away to get my broom and dust pan in there. Would have been so easy when they were installing to just clean up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad nailed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv stand didn’t have the necessary stand offs for the curved back, but the installers had them, and the best part is they did all the cable management, which is time consuming. The guys who came out were professional and very friendly.

    I would recommend this to a friend